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ShapellxReviews 11,799

4.5

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From the business

Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.


shapellx.com
Rancho Cucamonga, California
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Shapellx Reviews Summary

The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,592
value
44
shipping
47
quality
3,453
This company responds to reviews on average within 1 day

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27,565 reviews

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North Carolina
1 review
5 helpful votes
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Rolls down
December 30, 2021
Updated review

Initially, after receiving my product, it was comfortable. After about 3 days, it started rolling down while I was at work. Since I work in law enforcement and wear a uniform, that was very uncomfortable and annoying to have to go to the restroom and take it off each time. I wore it again Christmas day and it rolled again (from the top downward). I just feel like I've purchased, yet, another product that does not deliver the results as promised.

Date of experience: December 30, 2021

Great shopping experience
December 9, 2021
Previous review

Great shopping experience.

Date of experience: December 9, 2021
North Carolina
1 review
0 helpful votes
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So far so good
January 29, 2022

I am still getting used to it. So far it is ok. It does have its uncomfortable moments.

Date of experience: December 30, 2021
Texas
1 review
0 helpful votes
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Easy
December 29, 2021

Easy to order and easy to use. Got one for me, my daughter, and a home girl!

Date of experience: December 29, 2021
Illinois
1 review
0 helpful votes
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Exactly what I needed
December 29, 2021

Great experience. I had no issues ordering and the product I wanted was in stock

Date of experience: December 29, 2021
Missouri
1 review
0 helpful votes
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Got my items.
December 29, 2021

So far so good, I have to try them on, but I received everything ordered. Considering the distance they had to travel, I received everything fairly quickly. I ordered on 12/31 and received on 1/24. Good timing considering the supply chain issues. Thank you!

Date of experience: December 29, 2021
Kentucky
1 review
0 helpful votes
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Again thank you
December 29, 2021
Updated review

I love this website they are the best around. Update I ordered again in happy thanks

Date of experience: December 29, 2021

Love these they are comfortable in looks so beautiful
August 14, 2021
Previous review

I love y'all I have no worries if I order wrong size because y'all exchange for me thank you

Date of experience: August 14, 2021

I love y'all I have no worries if I order wrong size...
July 24, 2021
Previous review

I love y'all I have no worries if I order wrong size because y'all exchange for me thank you

Date of experience: July 24, 2021
Texas
1 review
0 helpful votes
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Fast delivery
December 28, 2021

Quick payment process, fast delivery. Didn't quite like the product. Kept rising and moving no matter how tight I pulled it.

Date of experience: December 28, 2021
Illinois
1 review
0 helpful votes
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Snatched
December 27, 2021

Everything was pretty smooth. I love how I can adjust it & tighten the wrap without an issue, est investment ever!

Date of experience: December 27, 2021
Kentucky
1 review
0 helpful votes
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It gets you right
December 27, 2021

This shape wear is great just wish the the closing trap was less bulky.

Date of experience: December 27, 2021
Ohio
1 review
0 helpful votes
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My First Shapellx Order
December 27, 2021

My experience was great! Ordering was a breeze. I reached out to the company on IG because I hadn't received a shipping status. I received a very timely response & my ordered arrived in less than five days.

Date of experience: December 27, 2021
New York
1 review
0 helpful votes
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Comfortable
December 27, 2021

The website is easy to maneuver as far as your size fitting and you receive your first time customer discount which works. So all that's left is the product to be comfortable and work. We will see..

Date of experience: December 27, 2021
Arkansas
1 review
0 helpful votes
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Awesome!
December 27, 2021

Easy to order and find the product I was looking for.

Date of experience: December 27, 2021
Florida
1 review
0 helpful votes
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Must have
December 25, 2021

Easy to find what I want every thing is there
A lot of shape ware to choose from

Date of experience: December 25, 2021
Florida
1 review
0 helpful votes
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Not Quite What I Expected
December 25, 2021

The band was longer than I realized. There were no instructions so I could wrap it correctly. This has caused a bit of frustration. People can hurt themselves if they wrap incorrectly or too tight.

Date of experience: December 25, 2021
New Jersey
1 review
0 helpful votes
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True fit
December 24, 2021
Updated review

First time ordering and i ordered 3x and 4xl
I have the 3xl to my friend it didnt fit me and i thought the 4x would. I believe i am not understanding true fit

Date of experience: December 24, 2021

First time ordering
December 3, 2021
Previous review

First time ordering

Date of experience: December 3, 2021
Texas
1 review
0 helpful votes
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Very Pleased
December 24, 2021

Great customer service and very pleased with my purchase.

Date of experience: December 24, 2021
California
1 review
0 helpful votes
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Best garment
December 23, 2021

I love the fit of the garment. I have been wearing it to clean and I have also been only walking two miles a day with it on and no other additional strenuous exercise and I already see the results.

Date of experience: December 23, 2021
Texas
1 review
0 helpful votes
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Hot mama
December 22, 2021

Great experience loved everything I purchased the fit was great.

Date of experience: December 22, 2021
Minnesota
1 review
0 helpful votes
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Review
December 22, 2021

I like the variety of products. Especially for plus size

Date of experience: December 22, 2021
Florida
1 review
0 helpful votes
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Shapellx is the business
December 21, 2021
Updated review

Appreciate the fact that they're always in stock with orders and sizes.

Date of experience: December 21, 2021

A bit disappointed trying to change size on an ítem...
November 6, 2021
Previous review

A bit disappointed trying to change size on an ítem to only add back to cart at a higher cost.

Date of experience: November 6, 2021