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ShapellxReviews 11,922

4.5

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From the business

Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.


shapellx.com
Rancho Cucamonga, California
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Shapellx Reviews Summary

The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,605
value
44
shipping
47
quality
3,453
This company responds to reviews on average within 1 day

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27,621 reviews

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New Jersey
1 review
0 helpful votes
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Can I get a refund
March 2, 2022

Buying the product wasn't hard at all it never is but using the product and it actually doing what it says is the hard part! I'm not impressed at all and it does roll down! Not at all satisfied nor happy

Date of experience: March 2, 2022
Virginia
1 review
0 helpful votes
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Perfect!
March 1, 2022

It's an easy ordering experience, the shipping/receiving experience was just as seamless.

Date of experience: March 1, 2022
Alabama
1 review
0 helpful votes
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Love it
February 28, 2022

It was easy simple and wonder. Material feels amazing. Will shop again

Date of experience: February 28, 2022
New York
1 review
1 helpful vote
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Don't do it!'
March 30, 2022

Did not get what I ordered. On top of that, What you order comes in a sketchy plastic bag inserted inside another plastic bag with no name of the company no receipt no bill of sale nothing no return receipt or anything. This review is asking me for a bill of sale and I wish I could give it to them but the company does not provide that. If I were you I would order from a more reputable company

Shapellx attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 28, 2022
GB
1 review
0 helpful votes
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Easy to select items and went through payment and shipping like a breeze. Looking forward to receiving my package.

Date of experience: February 28, 2022
Texas
1 review
0 helpful votes
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Love it!
February 28, 2022

Easy to navigate on website. I am excited about receiving the products!

Date of experience: February 28, 2022
Wisconsin
1 review
0 helpful votes
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Chinese Company
March 29, 2022

Confused with chinese payment, no shop address. Could not expedite shipping when l checking out w PayPal

Shapellx attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 27, 2022
Virginia
1 review
0 helpful votes
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Roll
March 29, 2022

I so thought this one was going to be different. Yes it took care of my lower belly, but the top rolled down on my side and kept jabbing me right under my ribs. I was at work and could not adjust it properly. It was pinching right at my sciatic nerve. Felt it for days after. I thought it was not supposed to roll down, maybe I still need to learn how to put it on, still it said no rolling down.

Shapellx attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 27, 2022
Alabama
1 review
0 helpful votes
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Very Comfortable and High Quality
February 27, 2022

So far so good! I love the 3-Pack ShapeWear underwear. They feel very soft and comfortable to wear. In my opinion when wearing the underwear the material is so soft it almost feels as if you don't have any undies on at all. The quality is definitely there with this product. I will be purchasing another set.

Date of experience: February 27, 2022
Ohio
1 review
0 helpful votes
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Amazing!
February 26, 2022

Definitely order your size because to pull it up and on was it's own workout! But it was totally worth it though once on it was super comfortable and pulled in everything that needed pulled in.

Date of experience: February 26, 2022
Missouri
1 review
0 helpful votes
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It really pulls the waist in and gives me a good shape. I would give 5 stars, but when I ordered I clicked on plus size and then chose a color. Apparently it switched me back to one size fits all when I chose the color, because that is what I received instead of the plus size that I wanted. Looking back at my order, it does show it switched it back to one size. I should have paid more attention. So make sure you choose your color first! I can either 1) choose to wrap up my mom-of-three belly and have this weird bulge just below my armpits OR 2) I can wrap from just below my belly button up to underneath my breasts (eliminating that bulge), but there is not enough wrap to do both. For reference I am a 34 waist, but I bloat alot due to heath problems so it can go up to 38.

Date of experience: February 26, 2022
Washington
1 review
0 helpful votes
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To big
February 26, 2022

It was quick and easy. But, I got the plus size one and it's to big.

Date of experience: February 26, 2022
New Jersey
1 review
0 helpful votes
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Too small.
February 26, 2022

When my product got here I was highly disappointed. The size read "4x" but it was more like a small!
Please resize better.

Date of experience: February 26, 2022
Virginia
1 review
0 helpful votes
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Great product
February 25, 2022

Great! Great! Great! Product, it makes me sweat when I'm walking or working out. I just started wearing it last weekend so I really haven't seen any changes as of right now.

Date of experience: February 25, 2022
Texas
1 review
0 helpful votes
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Excellent product
February 25, 2022

My payment was processed promptly. I received my package when promised. Thank you for an excellent product

Date of experience: February 25, 2022
Arkansas
1 review
0 helpful votes
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The first time customer coupon didn't make it on time in my email for me to apply it to my first purchase

Shapellx attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 25, 2022
Maine
1 review
0 helpful votes
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Excellent
February 24, 2022

My first time ordering hope to receive it ASAP. So easy to order

Date of experience: February 24, 2022
Texas
1 review
0 helpful votes
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BAD SERVICE ALREADY
March 26, 2022

I ORDER A WAIST TRAINER BUT WAS THE WRONG ITEM. I IMMEDIATELY CONTACTED THEM AND HAVE SENT SEVERAL EMAILS BUT IVE GOTTEN NO RESPONSE... ONE THING I KNOW IS REVIEWS WORK AND I WILL REPOST ON EVERY SITE REFERENCING THEM, TO KEEP OTHER CUSTOMERS AWARE!...

Shapellx attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 24, 2022
Illinois
1 review
0 helpful votes
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Great material
March 26, 2022

Should have plus size in all colors. Big girls have style too!

Shapellx attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 24, 2022
Maryland
1 review
0 helpful votes
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Great experience
February 23, 2022

Really easy shopping, will purchase again and refer friends. Order came very fast.

Date of experience: February 23, 2022