On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.
Shapellx Reviews Summary
The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
I want to use my welcome discount but couldn't…. This is my first time ordering.
Great items to choose from and variety of sizes. Thank you.
Ease of shopping Experience was good. No complaints
It was an awesome experience! Product was same as seen online. Thank you guys! You rock.
Love how it holds me in! And this brand is consistently doing what is promises
It has been great and I am super happy with the coupons that were available. I am excited to receive my pieces!
It was great. But the item I purchased did not fit.
Love the product it's great. My two daughters loved it as well
I appreciate the quick response to my need of a larger size. It can be difficult to find proper support wear and your customer service makes it very comfortable to shop for these items. Thank you and hear from you next time.
Quick & easy to shop & good prices but did not like how it fit me. It did not give me the look that I was expecting. No tummy control. Want to return it.
Nice website, maybe update the size chart. I had to size 2 up from my normal bra size.
4/5 just because the website glitches when you hover over the "Shop" tab; the Info box keeps popping up.
Recently purchased the full body PowerConceal shape wear and it works well. It's comfortable (can wear it all day and hardly notice it) it's practical, and it gives my body great shape. It's also almost completely seamless, so it vanishes under most clothing. Doesn't flatten the booty at all, gives it some lift and has a nice rounding effect, if that makes sense. Holds everything in, I have a pretty severe "mommy" belly and it flattens it out nicely (not a miracle but a noticeable and flattering difference for sure). The material is really soft. It takes some time to get on especially over my thighs, because it is VERY SNUG… but it does stretch, and it does feel fine once it's on. It's also not terribly ugly like some shape west can be. I didn't give it 5 stars because customer service was slow to respond (however were helpful once they got back to me). And shipping was slower than what I'm used to these days (10 days). And also, it smooshes my breast area flat. Im a B cup so that's NOT a good thing for me lol. I wore a bra under it and it looks fine that way. Wish I didn't have to because if I didn't it would be suuuuuper comfy! If you are on the fence, don't be… just get one and see. I try a lot of different shapewear (and am often disappointed), this one is close to perfect in my opinion. If you don't like it you can return it. I suggest messaging them on Facebook. They respond faster there VS email or through their "chat" on the website.
I found what I was looking for. I'm so excited and the payment options are great and navigation was simple. Thank you!
I've gone crazy for shapellx no other shapewear fits my body like yours so I'm very satisfied with all your products and I will be a long time customer
I have tried every type of shape where and they never fit right... With shapellx you can't go wrong everything they say they shape where does it does and you have no problem with returns
This is my second time shopping with shapellex. The first time I brought a garment and it was actually too big but I still wore it so this time my second order I'm making sure that everything fits me just right this time..
My shopping experience was good I was able to buy three items with a discount at a good price so when my merchandise gets here I'll see how it is
Like the shape wear and is there any shape wear I can purchase to wear under a wedding dress
It's been real nice I love y'all products they fit feel good I will always order from here thank you very much
It defined my troubled waistline. I was so excited about my WINNING purchased, I place another order of 4 additional products.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members