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ShapellxReviews 11,998

4.5

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From the business

Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.


shapellx.com
Rancho Cucamonga, California
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Shapellx Reviews Summary

The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,616
value
44
shipping
47
quality
3,453
This company responds to reviews on average within 1 day

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27,809 reviews

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Pennsylvania
1 review
0 helpful votes
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Sucked all the way in!
February 6, 2023

My shopping experience has been great. Very quick and easy I knew exactly what I wanted.

Date of experience: February 6, 2023
Florida
1 review
0 helpful votes
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Shape wear
February 5, 2023

Excellent shopping experiences was a 10 and site was easy to follow

Date of experience: February 5, 2023
Missouri
1 review
0 helpful votes
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Wowwwww
February 4, 2023

Awesome! Found what I was looking for easily! Also, I can't wait for my wedding to get here. Shapellx really took such a huge burden off of me and I know my dress is going to look so beautiful- and I flawless using this piece underneath

Date of experience: February 4, 2023
Georgia
1 review
0 helpful votes
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Shapely girl now
February 3, 2023

It was quick, and simple. I saw what I wanted and click typed and boom it was at my door.

Date of experience: February 3, 2023
Arizona
1 review
0 helpful votes
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Satisfied
February 3, 2023

It was pretty easy to navigate the website. Products to choose from were great

Date of experience: February 3, 2023
California
1 review
0 helpful votes
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Satisfied customer
February 3, 2023

Simple and easy to navigate, and delivery was quick too. This is my second order. Very happy with my product

Date of experience: February 3, 2023
Georgia
1 review
0 helpful votes
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Not true to size
February 3, 2023

Shopping made easy. Beautiful varieties to shop from.

Date of experience: February 3, 2023
Virginia
2 reviews
0 helpful votes
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Not what I expected
February 3, 2023
Updated review

Checkout was ok - but once i got it on i wasnt happy with the results

Date of experience: February 3, 2023

Love it will try other products
November 2, 2022
Previous review

Love it will try other products - only thing i don't like the line when i wear jeans - so i will use this one for dresses only and look for a shapewear to wear that will flatted my lower fupa and lift buttocks for jean wear.

Date of experience: November 2, 2022

Easy to order just wish the assistance was easier to...
November 11, 2022
Previous review

Easy to order just wish the assistance was easier to help with picking the correct one for what your trying to achieve.

Date of experience: October 12, 2022
Georgia
1 review
0 helpful votes
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Excited to try this product hope it gets here pretty quick, can hardly wait!

Date of experience: February 2, 2023
Kansas
1 review
0 helpful votes
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Awesome!
January 31, 2023

Size chart is actually accurate! Fits as advertised! I am happy with my purchase and will look to buy more products from Shapellx.

Date of experience: January 31, 2023
District of Columbia
2 reviews
0 helpful votes
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Great shapewear!
January 30, 2023

Great product very comfortable and does the job as it should.

Date of experience: January 30, 2023
Canada
1 review
0 helpful votes
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I found a great selection of items that I've been searching for online for quite a while. The reviews sound great.

Date of experience: January 28, 2023

Pretty good, but products aren't described in a consistent...
February 21, 2023
Previous review

Pretty good, but products aren't described in a consistent manner, and don't clearly describe the differences between similar products. I was charged for shipping at checkout but was supposed to have free shipping.

Date of experience: January 22, 2023
Florida
1 review
0 helpful votes
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Best dress I've ever purchased!
January 28, 2023

Very easy site to shop. Love the products. I have a shaper and it's amazing! I just purchased the ruched shaper dress and cannot wait. I received the dress and cannot rave enough about it.

Date of experience: January 28, 2023
California
1 review
0 helpful votes
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Fast friendly great customer service
January 28, 2023

Nice fast site love the merchandise
Not the size I wanted

Date of experience: January 28, 2023
Florida
1 review
0 helpful votes
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Easy, fast, good quality.
January 25, 2023
Updated review

Returning customer! Good quality, the brand is continuously developing bringing in comfy everyday items that also provide back support, style, results, variety, dependability, and great customer service.

Date of experience: January 25, 2023

Easy process
April 3, 2022
Previous review

Easy process.

Date of experience: April 3, 2022
Texas
1 review
0 helpful votes
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Do Not like the shaper look on my body
February 23, 2023

I do not like the way I have to communicate with you! So I hope that everything will be ok with the shaper

Shapellx attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 24, 2023
Washington
1 review
0 helpful votes
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Time to get in shape
January 21, 2023

It's was nice I got help from the reviews and videos that yes posted up

Date of experience: January 21, 2023
Tennessee
2 reviews
0 helpful votes
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Perfect
January 17, 2023

This was a quick and easy process and I appreciate that

Date of experience: January 17, 2023
Texas
1 review
0 helpful votes
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Really really REALLY tight
January 17, 2023

I ordered a 2XL which is what I normally order for all the products from Shapellx, but this dress……. I wanna keep it since I'm losing weight.

Date of experience: January 17, 2023
Minnesota
1 review
0 helpful votes
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Great products
January 16, 2023
Updated review

I like the products will buy again. A different size as I continue to lose weight. Thank you again!

Date of experience: January 16, 2023

I like the products
January 25, 2023
Previous review

I like the products

Date of experience: December 26, 2022