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Shapellx

Overview

The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
856
value
33
shipping
35
quality
3,477
This company responds to reviews on average within 4 days

Instant Feedback

19,710 reviews
How would you rate Shapellx?
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Oklahoma
2 reviews
0 helpful votes
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I love my Shaper!
August 10, 2022

I've been shopping with you guys for years! I need to be an ambassador!

Date of experience: August 10, 2022
Texas
1 review
0 helpful votes
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I love it and it fit perfect
February 5, 2022

It was a great experience. My order came right on time.

Date of experience: February 5, 2022
North Carolina
1 review
0 helpful votes
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Holds but rolls
July 18, 2022

Shaper holds but it rolls on me…I've tried so many others and was hoping this would be different

Date of experience: July 18, 2022
Ohio
1 review
0 helpful votes
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Shapers
April 10, 2022

This was my second purchase! I love how compressed the fabric makes me! Great fajas!

Date of experience: April 10, 2022
Massachusetts
1 review
0 helpful votes
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Very Pleased
August 2, 2021

I actually brought it as a gift for someone else and they were very pleased.

Date of experience: August 2, 2021
Arkansas
1 review
0 helpful votes
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Satisfied
August 2, 2021

This transaction went as it should and I am pleased.

Date of experience: August 2, 2021
Illinois
1 review
0 helpful votes
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Amazing swimsuit!
June 22, 2022

The Swimsuit flatters my body and I actually want to wear it!

Date of experience: June 22, 2022
Michigan
1 review
0 helpful votes
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Just buy it!
October 21, 2021

Great customer Service! Fast shipping and the product is very nice.

Date of experience: October 21, 2021
Virginia
1 review
0 helpful votes
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Slow Delivery.
November 20, 2021

Delivery took too long. Seems like a set to get my email for spam.

Shapellx attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 21, 2021
Colorado
1 review
0 helpful votes
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The best shape wear
March 12, 2023

It was easy to order, the shape wear is very comfortable

Date of experience: March 12, 2023
Virginia
1 review
0 helpful votes
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50/50
September 17, 2022

Two were the wrong size. Good quality material though

Date of experience: September 17, 2022
New York
1 review
0 helpful votes
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Extraordinary
May 23, 2022

Very fast order process could not ask for better service

Date of experience: May 23, 2022
GB
1 review
0 helpful votes
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Have returned the items unopened
October 22, 2021

As delivery date was vague, items arrived too late.

Shapellx attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 22, 2021
Florida
1 review
0 helpful votes
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Love it
May 3, 2023

Great and easy delivery body looks perfect in clothes love everything about it

Date of experience: May 3, 2023
New York
4 reviews
0 helpful votes
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Great..
March 2, 2022

Great. No problems knew what I wanted right away after seeing tutorials

Date of experience: March 2, 2022
Texas
1 review
0 helpful votes
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Works great
November 11, 2022

Love products, we'll organized site, easy checkout.

Date of experience: November 11, 2022
Georgia
1 review
0 helpful votes
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Not true to size
February 3, 2023

Shopping made easy. Beautiful varieties to shop from.

Date of experience: February 3, 2023
Texas
1 review
0 helpful votes
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If I can get it on…
November 11, 2022

If I can get it on ….will try again. Oh boy this is tougher

Date of experience: November 11, 2022
New Jersey
1 review
0 helpful votes
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Fits well
April 9, 2023

Went well, and easy check out. It fits great, happy with my purchase.

Date of experience: April 9, 2023
Oklahoma
2 reviews
0 helpful votes
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Shapellx
September 22, 2021
Updated review

No, it was a bad fit. But, attractive. Looks effective.

Shapellx attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 23, 2021

Thanks, hope the fit is good
July 31, 2021
Previous review

Thanks, hope the fit is good.

Date of experience: July 31, 2021