ShamrockGiftReviews 32

A few years back I ordered a sweater for $100.00 and had it sent to my daughter in law at her new apartment. It turns out tshe gave me a bad address so I contacted Shamrock and was told, after repeated emails and calls, that I had to deal with UPS. I contacted UPS who told me they returned the box to Shamrock. I begged for Shamrock to please replace it and send it out to my daughter and I never got anyone ever to return one email or even call. To this day they email me with all the new products etc. and I am just saying if you want to just throw your money away give it to St. Jude or anyone else, just don't order from these scammers.

I took the risk and it worked fine. Shipment took 4 days only and the product is of good quality, merino wool feels so nice.

I concur with all the reviews about customer service, nothing but crickets chirping when you email them for follow up with an order. I ordered a t shirt, credit card was hit with pending charge, then went away, was not charged (whew). However when tried contacting them why via 3 emails, nothing. Oh well, was also sent an email verifying my order with a note saying save 10 % on my next order. Now that's funny, will never use these guys again, a simple reply email would have been nice, guess they need to go to customer service school

I ordered 2 bottles of perfume for my wife for Mother's Day. After receiving an order confirmation in email I expected to get some kind of shipping confirmation shortly thereafter. When a week passed and no shipping confirmation I emailed the address on the order confirmation and didn't get a response. After another 4 days passed with no response I filled out their contact form on the website and to this day still haven't received a response. When I search for the item it is showing they are out of stock, but when I place the original order there were 12 in stock. Luckily, at least so far, my credit card hasn't been charged but they did get an approval code. I won't be ordering from this company again.

Do not order from this company. After emailing them multiple times to see why my Irish breakfast order was not delivered (it was a gift), they told me the order was mistakenly cancelled. I placed the order in late November and today, three days before Christmas they tell me the order is lost and they have no food left. Leaving me with no time to send a gift. Thanks for nothing shamrock gifts. Also, your blasé attitude to customer service is remarkable

I purchased the Aran Funnel Neck Jacket from ShamrockGift along with a few other gifts for a friends birthday. The process was quick and the site was easy to navigate. There were no hiccups with the buying process. The delivery was prompt and the quality of the items I purchased are beyond what I was expecting!
Amazing products which will last for years - definitely worth every penny and I will be shopping here again.

Ordered several Guinness products from ShamrockGift and I have to say that the turn around was very quick and the person I spoke to was very helpful. I needed to amend my order and so I contacted them directly - nothing was too much trouble and I will definitely be using this site again when I am looking for a gift. I am also a fan of the free delivery!

Had used ShamrockGift in the past and had a couple of issues with the order but the product was amazing. Decided to give them another try after the change in management and I must say the shopping experience was vastly improved. I had a couple of queries about the product which were answered quickly with obvious product knowledge.

I was very impressed with the company from start to finish and would definitely recommend using them for Irish Clothing again!

BEWARE! DO NOT ORDER FROM THIS COMPANY! I ordered a picture frame over six months ago and am only getting the run around. After waiting 8 weeks, I emailed customer service, no reponse. I finally spoke with someone on the phone, was told it was on backorder. Gave it time (the entire summer) and called in November. Robert gave me his personal cell number (I've heard that one before...) and told me I'd receive my order in two weeks, which would be by the end of November. It is now one week before Christmas and I'm still waiting. I guess they have so many problems they forgot about mine? They have stolen my money! DO NOT ORDER FROM THIS COMPANY!

Great, great gifts! Shamrock is our "go to" source for baby gifts, Christmas, and special presents (we're a New York City-based business of almost 75 employees, and the President of our company is Irish) – and hand Knit Aran sweaters and cardigans have become the firm's signature gift – to much success – and REALLY loved by the recipients! Three newborn babies in the last six months have received the baby cardigans, and two more due at the end of the year will also be given hand-knit wear. Quality is excellent, and presentation and gift-wrapping the best. VERY surprised by negative comments. My experience and dealing with Shamrock has been great. Customer Service even went the extra mile helping with a rush delivery. Highly recommend!

One month ago I bought an Irish t-shirt from this website. Two days after they sent me an e-mail asking me to confirm the billing and shipping address... I was really HAPPY! In some weeks I was going to have that precious t-shirt for my boyfriend! But, NO. That was not the case... Since that moment on I had not had any further news about the parcel or the payment. I ordered this t-shirt as a birthday present, but... I am afraid that I am not going to have it for that day (in one week!), but for Christmas or Holy Week, maybe. I only beg for an e-mail from the company giving me information. Is it so difficult?!

I bought a wedding cup from this site. I got this wedding cup engraved for a good friend of mine. The delivery took 2 weeks to get to me. I expected delivery to be a bit faster but when I got the wedding cup I was very happy with the quality of it. The engraving on the wedding cup was in an excellent Celtic font. Overall I would agree with another review of this website, the quality of the products are excellent and are really made in ireland.

My review of this website is nothing to do with the site or the customer service it is about the quality of the products. I spent some time in Ireland with my husband 24 years ago. While we were there we really enjoyed ourselves and we traveled around the coast of Ireland for 2 week. While we were on the Aran Islands I purchased a beautiful Irish Aran Cardigan. This cardigan was wonderful, it was very warm and suitable for every day use. I could machine wash it regularly and it never shrunk also the wool was spun in a traditional way that it was not itchy. When moving home some time ago the cardigan got misplaced. I spent some time looking for a replacemant cardigan but was never able to find one. I purchased similar ones online but none of these were the same quality as the original one. Then I came across this website and one of the cardigans was the same as the one I used to own. While about to give up on my search I decided to take one chance and purchase the cardigan. I am delighted to say when I got the cardigan I was very happy. As soon as I took the cardigan from the box I could feel it was the same quality as the old one I used to own. I would recomend the Hand Knits on shamrockgift.com to anyone as I am sure you will be as happy with them as I am.

I am not big into reviewing websites or products after I have used them although after seeing a similar review to my experience with Shamrocgift I decided to share.

Last November (2010) I order a gift from this website. I found it difficult to get in touch with someone there. My call was taken a few times by different and there seemed to be a bit of confusion as to what was happening with my order. I waited about 4 weeks for the gift to be delivered and when it was not I decided to seek a refund. The same as before it took me some calls to get an answer but after 2 weeks I did get a refund.

Four weeks ago I got an email and when I saw the subject "shamrockgift" I was going to delete it immediately however I opened it expecting to see some promotional material. The email was from the websites new owner. The email said that they had just purchased the website and they had seen from previous records that there was a problem with the order that I placed with them and he would like to fix the problem. The email was very nice and personal so I decided to reply. I informed them him that I had eventually gotten a refund and everything was ok, I no longer wanted the gift. I then got an email back saying they wanted to send me something small for the trouble I had experienced with the website. I agreed not really expecting anything but to my surprise a week later I received a beautiful Irish gift along with an beautiful box of Irish Chocolates. I must say that what started as a small disaster has now ended very nicely and it shows me that there are still websites out there that are focused on customer satisfaction.

This site should not be in business. I bought a claddagh wedding cup 2 weeks ahead of when i needed it with 2 day shipping. In a week they called and said that engraving machine broke, so they cannot put one line on it. Fine, even though it should take less than a week to realize the engraving machine is not working. So i said ship it now, i will engrave locally. As the time was running out (2day delivery was not there.) i started calling - 4 days in a row and it was going straight to voice mail at anytime of the day. Voicemail? Is this a merchant or grandma's house?
Finally i got a hold of them and they will refind (yet to see how quickly that will happen). Also said they were sorry they could not be of better help. Freaking kidding me? It is a wedding cup that was late as a gift. This shamrockgift.com is a bunch of douchebags. I hope this business goes bust and they will all get their a$$es kicked.