• ServerSupply

ServerSupply

Overview

ServerSupply has a rating of 2.5 stars from 43 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about ServerSupply most frequently mention customer service problems. ServerSupply ranks 15th among Server sites.

  • Service
    15
  • Value
    12
  • Shipping
    12
  • Returns
    8
  • Quality
    10

This company does not typically respond to reviews

Positive reviews (last 12 months): 20%
Positive
1
Neutral
1
Negative
3
4
See all photos

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • I had a terrible experience with the customer service staff at this establishment.
How would you rate ServerSupply?
Top Positive Review

“Exactly what I needed at reasonable cost and quick delivery”

Kerry C.
10/3/22

They had exactly what I needed at significant savings over other places. The order process was super easy to follow. Delivery was quick and without issues. All around great experience.

Top Critical Review

“Behaves like a scam”

Jack M.
1/28/22

Can't recommend. We ordered some parts for our server from them. They claimed they had them in stock. After we processed their payment and sent POP, they said they tested the parts and were found to be faulty; therefore, they will reimburse us. It's been over two months and they have now blocked us on Skype, and probably emails since we never get any response from them now. Initially Thomas kept saying credit will check and update and said we should allow them some time. I DON'T RECOMMEND THIS SUPPLIER.

Reviews (43)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (3)
Thumbnail of user kerryc416
2 reviews
0 helpful votes
October 3rd, 2022
Verified purchase

They had exactly what I needed at significant savings over other places. The order process was super easy to follow. Delivery was quick and without issues. All around great experience.

Products used:
Purchased Cisco SFP

Service
Value
Shipping
Quality
Thumbnail of user bryanm397
1 review
1 helpful vote
December 1st, 2020

I have ordered here twice now and the both times have gone off with zero issues, which i cant say that for a lot of other IT Suppliers. Paul was very fast to respond and helpful. I even made a mistake on one of my orders and he quickly resolved it no hassle. Thank you Paul

Thumbnail of user vikasm30
1 review
0 helpful votes
August 18th, 2022

Serversupply have vast selection parts of server and Networking. I bought some Hpe switch and SSD for my hosting company. Their pricing are very shipping is quick and intact. Highly recommended.

Products used:
Server Ssd and 24 port aruba switch

Service
Value
Shipping
Quality
Thumbnail of user meahs5
1 review
0 helpful votes
August 24th, 2022

I've been a long time customer of Server Supply and their customer service gets back to me in a timely manner and are always there to help me with the product I ordered. I ordered a hard drive from them recently and it came in great condition. On the rare occasions that there has been an error in my order, their customer service finds a solution for me quickly and ships me a new product!

Service
Value
Shipping
Returns
Quality
Thumbnail of user farhanaa5
1 review
0 helpful votes
August 18th, 2022

I received my order on time. I will definitely buy from them again! Great service! Ordering process was excellent!

Products used:
Hard drive

Service
Value
Shipping
Quality
Thumbnail of user scottm2687
1 review
0 helpful votes
August 19th, 2022

I have been ordering from Serversupply for years. They always have what I need and get it to me quickly with no issues. I would highly recommend.

Products used:
Motherboards and memory

Service
Value
Shipping
Returns
Quality
Thumbnail of user chatzr
1 review
0 helpful votes
October 1st, 2019

Super Easy website. Complete, knowledgeable and friendly staff. Good products. Received my items quick and as described.

Will be shopping here for my equipment and hardware from now on.

Thumbnail of user simona58
1 review
0 helpful votes
October 1st, 2019

Serversupply.com went our of their way to ensure my large order was delivered on time. The rush delivery of this order was critical to our company operations. Thank you!

Thumbnail of user rons26
1 review
1 helpful vote
January 1st, 2013

Look likes a very excellent service. Great pricing! Fast shipping!

Speedy delivery! I will order next time and satisfy about this company's commitment. Vast product line! The prices are great and lowest than others. I am pleased to buy from serversupply.

Thumbnail of user randallv3
1 review
1 helpful vote
February 6th, 2014

After ordering a rather hard to find motherboard, it was then I started reading reviews about Server Supply. To be honest, I became VERY worried about my purchase because of the reviews. However, I have to say that they did a great job. I had a question about if I had ordered the right part, and very quickly got 2 emails back from 2 different associates confirming I had ordered the right part. Order shipped the next day (I had ordered too late in the day for same day). Then got an email with tracking number and part arrived fast, packed extremely well and motherboard was in perfect condition. I am very pleased with these people. They did a great job.

Thumbnail of user atiqurr
1 review
1 helpful vote
February 20th, 2013

I was looking for a hard drive for my old laptop, but i couldn't find any where finally found server supply, cheap price, good service. Thank you.

Thumbnail of user kevinj19
1 review
1 helpful vote
January 4th, 2013

I was looking for a discontinued Intel Server Board SE7210TP1, and found it only with one merchant – Serversupply.com. The price was the lowest so far. And I placed my order. I got an order confirmation mail immediately. Not only hat I got the shipping information telling that I would get my item the day after following. I was surprised to get the so quickly. Not only that I found my item in a new retail factory sealed condition. I was really in a maze – “how could they manage such a product in its factory sealed conditioned!” Thank you Serversupply. I will surely look for you whenever in need of computer hardware.

Thumbnail of user chrisy4
1 review
1 helpful vote
Thumbnail of user johnd157
1 review
1 helpful vote
January 1st, 2013

Great company gerat service and best place to get hard to find product.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Supplying computer parts on Demand. Trusted Source for all your Hardware needs. We ensure Quality Products with Warranty. Free ground shipping- serversupply.com

Company Representative

Thumbnail of user paulb96
Paul B.
Typically does not respond to reviews

How do I know I can trust these reviews about ServerSupply?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about ServerSupply?