- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
SendGrid has a rating of 1.6 stars from 82 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about SendGrid most frequently mention credit card, and customer service problems. SendGrid ranks 101st among Email Marketing sites.
This company does not typically respond to reviews
No positive highlights yet
I use 1000-2000 mails / month, I registered package with 40k mails. Someone put 400k spam emails to the system. Maybe the API keys is lost somehow. The Sendgrid helped to check the case and notified me to secure the account (I did not check it for 2 year). When I complaint about the monthly payment, Sendgrid checked the case and refund to customer. I'm appreciate about this.
Had an account 10 years ago, tried to recuperate the password several times, email from email company never arrived. Created new account with another domain I own. Received email telling me they can't create my account for security reasons but no reason given. Took me 2 wasted hours to arrive at that point. And I can leave this review in 2 minutes, totally worth it.
I use 1000-2000 mails / month, I registered package with 40k mails. Someone put 400k spam emails to the system. Maybe the API keys is lost somehow. The Sendgrid helped to check the case and notified me to secure the account (I did not check it for 2 year). When I complaint about the monthly payment, Sendgrid checked the case and refund to customer. I'm appreciate about this.
Tip for consumers:
Secure the email configuration to keep service working safely.
Products used:
Email service
What makes Sendgrid better than most other SMTP relays? Reporting, price and their great customer service. Obviously we could all run our own server and use Postfix or MS exchange but then we have to deal with the black art of actually not getting our emails shoved into a spam folder. With sendgrid we are given the tools to successfully deliver emails and can avoid most of the tricks that you would have to employ otherise. Prices is insanely low when compared to other similar services. One really good feature is their email reputation score, everytime you log in you can see where you are at and what is hurting you... open rates, etc. This is critical in developing any type of email newsletter or direct campaign. Their customer service is also great, they will actually return emails and you can do a live chat with them that does provide help (as opposed to most live chat that is out there). Great service especially for the price.
Gain trust and grow your business with customer reviews.
Delivering your transactional and marketing emails through the world's largest cloud-based email delivery platform. Send with confidence.
