Selectspecs.co.uk

I absolutely love selectspecs, the glasses are very reasonably priced and the service is brilliant! The website is incredibly intuitive to use.

The prices Selectspecs promote are totally untrue in reality. Can be a lengthy enough experience finding glasses, but Selectspecs make that journey a disappointing waste of time. The premise seems to be wooing customers with an initial offer of something like £6 for a pair of glasses, that starts growing and growing in cost as soon as you might want something like lenses or a prescription to match them. So for example, a fairly basic pair of glasses I selected for £6, became £20, then over £30 -for the same glasses. If this wasn't bad enough, a few hours later I received an email from Selectspecs demanding a further £30 to actually make my prescription work. So that's over 10 times the cost of what was initially suggested. Had these myriad of extra costs been more honestly displayed from the outset of my customer journey, I simply would not have wasted so much time and sought glasses from elsewhere. But clearly the idea was to sucker me in and only reveal added costs later down the line, which seemed unfair and poor conduct. So I took issue with this and phoned up their customer services. Whereupon I was quite literally laughed at during one stage of the conversation. So after having so much time wasted and being disrespected by this company, I hope my review might save others a similar loss.

A fantastic pair of specs which are outstanding value for money, select specs have a fantastic range to choose from with prices at £6.from start to finish was only 3 weeks which is only a few days longer wait than my usual opticians. I'd highly recommend select specs for anyone looking for glasses on a budget.

I now have had six pairs of spectacles from SelectSpecs, three for myself, one for my wife and two for my daughter. We are all happy with the both the quality and the service. I would recommend this company.