Everything was excellent! I ordered my wedding tux and got compliments on my jacket from every single one of my guests. Could not be happier. Thank you!

Top of the line material and quality! They did exceed their standard ETA and instead of 10 business days it took a month. I still gave 5 stars for quality I prefer that over any waiting time :).

My overall experience with Sebastian has been fine despite some hiccups with my large order earlier this year. But I do like the spirit of the team and think I'll shop again.

Great day,
I am writing because I am greatly concerned regarding my wedding trousers as I ordered size 46 because of my body build. I am a former football player, and I must get my pants sizes bigger because of my thighs.
A size 46 is normally sufficient for my thighs, however with order it is not. They are greatly tight. It was my understanding that there "4" extra of fabric on the inside of every corner" and there is not on my trousers. I called spoke to someone within a week of placing my order and I was told that someone will call me and I never recieved a call.

I also sent a message about my bow tie and no one has contacted me regarding my request to exchage it for a neck tie of the same color of my jacket.

I am still hoping that someone will contact me.
*******@hotmail.com
*******448

I have been waiting for years for the opportunity to purchase from this company and was very exciting after saving for so long to make my purchase. I carefully did my measurements according to the video on your website. I ordered two jackets, two shirts and a pair of pants. Excitement does really cover how I felt to finally be able to do this! After ordering, I waited several months and did not receive the order all at once. The fit of the jackets was not good but the best of everything. The pants had nothing to do with any measurement that I sent and I will get the jackets altered but there is nothing to do about the pants. When the shirts finally arrived, the only thing that fit was the collar. Sleeves were two inches short and the torso was like a tent. I contacted customer service about the shirts only because they were so absurd and was initially told that since they were made to orders there was nothing to be done. I replied about that the shirts had nothing to do the measurement I provided and was told to send supporting pictures. I did and was told they would be replaced. That took several more months. I will still need to have them tailored but the sleeves are better. Your marketing is great but the customer service needs a lot of work.

Overall experience is Less than disirable: shipping, contact method you can only communicate thru instant message! The 800 number is an answering service

The one shirt that did arrive was not the correct size and arrived weeks late. The other shirt that I paid for never arrived. So far no response back to my emails.