Seamless

Appears that Roman ate my food and then took a picture of an empty stair case. Dude looks like he was on drugs when he took his profile picture

0 stars! They will steal your money and tell you to your face. If you speak English as your native language. Forget trying to understand the rep! And I feel like they're trying hard not to annunciate. Because I understand everything until I asked for a refund

Tried for latest issue (a bunch of food spilled in the bag and the bowl was wide open), kept getting told I needed to speak with an agent but when I tried it kept sending me back to the start. I have ordered through seamless for 10 years and am switching to DoorDash.

Seamless likes to hire drivers who can't read or speak a lick of English. Multiple times they've dropped my order off at the wrong address. When they actually do get the address right, they fail to follow delivery instructions. Most recently I placed an order that was very early in the morning. This total foreign idiot driver shows up and starts ringing every doorbell in my apartment building, disturbing my neighbors and waking them up out of their sleep. F**k seamless

This was the first time we used Seamless. The experience has been anything but seamless. I have 2 emails and a text message from Seamless confirming the order. The Pizza store did not receive the order and I didn't have time to wait for them to start preparing several pizzas. The store said they would refund my $87. Multiple times I contacted the store over the past 12 days because a refund has not appeared on my credit card. They tell me they can't figure out why a refund isn't coming through. I contacted Seamless by chat, the only way they make available to get "Customer Care." Even though I have been working with the store within minutes and again within 24 hours, and again over the past 12 days, Seamless says they won't refund because it has been over 48 hours. I asked for a supervisor, who only continued to repeat their policy. I am going to dispute the charge with my credit card company.

Was charged twice for one take out order. Did not call within 48hrs and was politely told to piss off. I have the inner satisfaction of knowing that they will lose significantly more than they gained.

If you don't count the service fee and delivery charge, a $33 order had a mandatory tip of $8.59 = 26.034% mandatory tip

Tried to use a gift card, but it was not a payment option, When I called they said i needed to give them my credit card info in order to use their gift card. Also, i noticed the prices on the site are higher than when you order direct. Not a good option if you are picking up!

I wanted to place an order for delivery in East Bakersfield, which is hugely discriminated against. The order was already $10 more than if I went there, thet added $27 in bogus fees BEFORE ANY DRIVER TIP. Delivery fee $8. And additional $8 delivery fee just for having the audacity to order through them. Driver's fees, CA fees, and I'm sure a f-you fee, to make the order total over $57. Then they expected me to give a huge tip. Huge rip-off and bait and awitch. I will be filing a complaint with the California Department of Corporations for deceptive and egregious fees.

Seamless just stole $108 from my credit card. They double charged me for an order and the customer service guy, Ryan, was crass and unhelpful. The driver, Tammera, is completely clueless and rude. She said my order was complete but it was not. She has her husband helping her do her job and she still can't get it right! So on top of the theft, which I will be filing a claim with my credit card company for, she brought me an incomplete order. Wonder if her hubby got a little peckish on the way to my place... Use another app folks. This is a scam.

Ordered a group order and wanted to pull a receipt for company expenses. No option available. Order just reflects a single order. Requested via chat an email with group order receipt. They informed me they would send it but it never showed up in my inbox. A few weeks later, I reached out to them and this is what happened (chat history attached via image). Worst solution ever! Never use this platform if you are a company.

I never received my order. I contacted seamless via chat and wasted 15+m chatting with a rep that was rude and completely useless! Basically told me that my order was delivered and to check surrounding area! I live in a 40 storey building in NYC... did she want me wander streets? She disconnected chat while I was trying to explain my living environment... not my first time getting awful service from seemless! I'm done with them!

They made my family wait an entire hour then had 2 different drivers call me and tell me they show a different address. When I spoke to the agent she says my address was correct and they made the error. No discount nothing at 10 pm at night. I will never ever use them again.

Not only does Seamless charge a fee for delivery, which is understandable, they add fees to the order and hide it under taxes so that the average consumer doesn't see the increase. But the really insidious thing they do is raising the menu price of items. In this picture I took a screenshot of a checkout window from a local pizza place. I then added on the left the price to order exactly the same thing from the store itself. The difference in price is not subtle, Seamless is straight up robbing you. Unless you have no other option, avoid this 'service'

I ordered from here around 2:30. They kept delaying the delivery and i didn't get my food til almost 4pm. When I got my food, it was cold. What a waste of time. Never again will I use them.

Avoid seamless! Placed an order for $40. Never received the food and was told they could not redeliver or issue me a refund. Spoke to three different people and one rep even said "don't waste your time". This company is a JOKE! And they treat people this way because they know they can get away with it.

Spend $75 on an order, it says and shows delivered. But sadly, not to our location. Hooray for getting a refund, only partial, in maybe 3-5 days, and no food. Thanks. Last time we order from here.

The worst, they gave me a time for my delivery, then right before the time they messaged me and said it would be delayed by half an hour, then right before the half hour they messaged me and said they canceled my order. I was at work and that was supposed to be my lunch. They deserve to be UT out of business. I hope they refund my money.

So, so awful. This business is in need of some serious help. I have stopped using them altogether because I kept having drivers steal my food- they would just mark it as "delivered" without so much as driving by or calling me. When I tried to reach out to them, radio silence. Seamless always credits me for the food, but it doesn't address the fact that a bunch of time was wasted and then I am left without food. There is no accountability for the drivers, as this has happened several times. Will be taking my business elsewhere.

I place an order they take my money instantly, and no food CS just read a script no help. I contacted another business they were saddened by my story gave me a small credit took my order. I am now eating my eggrolls same day not 2 days later like seamless wanted me to wait. Fudging crazy krap business.

First time the delivery woman misplaced my order didn't even apologized
Second time not so long ago someone stole my log in made a $75 order and I reported it I still waiting for the refund this people aren't answering or doing anything about it

Delivery was re-estimated adding 45 minutes to the arrival time given to me when placing the order. Food arrived cold - eggs, sausage, waffle and even the coffee. Items on side such as cream, sugar were missing. Delayed, cold and missing on the very first order with Seamless. 3 strikes and they're out. Will not use Seamless again.

Absolutely a waste of money. Zero live customer service. Horrible data. No return phone calls. Template email replies. The data is sparse and inaccurate.