SeaFancy

The return policy requires an email to customer service requesting a return label. After multiple emails, I still have not received the return address. Customer service offered a modest rebate and coupon which I declined, but they continue to withhold their return address.

I tried to make return the bathing suit, because I am a large, and they sent me an extra small. It was very difficult to get customer service. When I finally did, they refused to give me the address to send back the bathing suit. I tried in four separate emails to no avail. I finally sent the bathing suit to the address on the package, even though they said not to send it to that address. I had no other choice. I am requesting a refund.

Very pleased with the products,.once they finally arrived. Shipping was delayed and took much longer than expected

Nearly impossible to return items. They make you jump through so many hoops and then offer partial refund if you give up from exhaustion. Then if you accept partial refund they add another fee to reduce refund amount even more. Still no refund!

I am trying to return the bathing suit size large. You have not responded to my email. Clothes did not run close to size and were not the best quality. Reviews on your product were not good and all mentioned difficult return policy.

I never received two of the bathing suits ordered. Sent emails to the sitejabber as well as the company and never heard back. My ordered was placed the beginning of march and did not come until the third week of April. Finally arrived and still did not receive my full order.

Was worried this might be another internet scam where the item I get looks nothing like it was advertised or is super low quality, NONE of this was true for my swimsuit. Looked exactly like it was advertised, fit better than expected and was very high quality

The website was easy to navigate and order from. I read other reviews that said shipping took long to get to the US so I used the faster shipping option. I was so impressed with how fast my item came and I was able to take it on vacation with em!

I ordered 3 swimsuits from SeaFancy and decided to keep one and return two. First, the suits didn't arrive for a month. Second, returning the suits was the most cumbersome process I have encountered in retail. It was so time consuming and costly for me, I will not be ordering from SeaFancy again.

I am disappointed with the customer service. I liked the swimming suit but it was way bigger than I expected based on the measurements and size. I contacted customer service to exchange and they gave me a run around about not returning it or returning it and I pay for all shipping and sending pictures...it was a long email that was basically trying to make it as hard as possible to make a simple exchange. I will tell my friends not to use this site as it was not a good experience and most everyone will need to exchange their orders if the sizing is as off as mine was.

Good so far first order so we will see. It took longer than I expected to get here and I was out of town for two weeks, so I finally got it yesterday when I got back and tried it on and it did not fit well and the mesh part was scratchy and uncomfortable. I need to send it back.

The top was too big but the bottoms fit so I just reordered the next size down and was able to get the 2nd bathing suit for $15.

One item was a gift and she loved it. I personally loved the white shirt, however it is quite bigger that I wanted it, I wish it would have said it runs big because I would have ordered a smaller size. I was going on vacation and the package came the day before. I was so annoyed as it took too long to arrive from the day I ordered. I got home, sent you guys an email that I need to return 3 of the five items and need a return label. I never heard back. Please assist

DO NOT ORDER from this company if you want your produce in any reasonable time frame. I ordered 2 bathing suits expecting them to arrive before I left on a year-long trip. When my departure date was approaching I emailed to ask that my order be cancelled. (it had been weeks). I was told the order had shipped and I should wait a little longer. I replied that I would be out of the country FOR A YEAR and would not be able to receive the order if it arrived after I left. A few weeks later I got an email saying the package had arrived, and giving me an email address to contact if I hadn't received it. The email address was incorrect and the mail bounced back. A complete waste of money and time. The ads are nice looking but the company is a sham.

I ordered swimsuits a month ago and still haven't gotten them and I have sent emails trying to follow up and haven't gotten a response. The swimsuits look cute but the lack of customer service isn't worth it.

I ordered a swimsuit that was in stock on the website and didn't hear anything for 3 weeks. When I finally contacted the company because I still hadn't heard anything I was told the swimsuit is now sold out…when were they going to let me know?
They have now offered to swap the swimsuit for a different one or refund my money. I chose refund and will not be purchasing from here again

Great suits, even better price. This place can't be beat. I will definitely be buying more.

Big fan of the shirts and the swimming top is comfy! Made out of good, sturdy material!

I use my bathing shorts for swimming and workouts. They fit well and the bike type shorts are a great idea underneath.