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From the business
Seafancy specializes in designing high-quality swimwear that brings modern styles to fit every body type. We believe the most beautiful thing you can wear is confidence. We have designed different lengths of bottoms and tops to fit you perfectly. Our mission is to provide high-quality, contemporary swimwear for the everyday woman at a reasonable price.
SeaFancy Reviews Summary
The company has garnered a generally positive reputation for its stylish and high-quality swimsuits, with many customers expressing satisfaction with the fit and design. The prompt responsiveness of customer service has also been highlighted, particularly when addressing concerns. However, there are notable issues with shipping delays and communication regarding order status, leading to frustration among some customers. Additionally, return processes have been criticized for lacking clarity and incurring extra costs. Overall, while customers appreciate the product quality and variety, improvements in shipping efficiency and return policies could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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I ordered a size too large but customer service was very quick at replying to my request to return!
Item arrived quickly and is nice quality. Would definitely buy again
The site was easy to use and the items came and fit as expected! They are good quality also!
I placed my order a month ago. After a couple weeks of waiting I finally reached out to inquire about the status. I was told my item was out of stock. I agreed to wait until it was restocked. I got a shipping notification a few days later confirming my items were on the way, but they never arrived.
I never got my items, and when I tried to send the follow up email to the provided address, and got a failed email delivery notice.
Never received product. When I track it, it says a label was created in Compton and that's where it stopped.
I've tried contacting customer support but the emails bounce back. It took them a month to print a shipping label but the tracking number says it was never received.
The swimsuits are nice but the return policy make it really difficult for the customer to buy and return items easily. You have to send and email to customer service and wait for a response. And they take a long time to respond. It is very annoying. They need to implement a easier way to return items like other stores do.
The website has lots of great options, making a selection was easy, and I am looking forward to receiving my order for the first time!
It costs me over $11 to ship back the swimsuit and shorts that didn't fit. I know this is the reality of shipping, but I won't order again without having the option of free returns.
Happy with the bathing suit I got, great price. Did take longer to arrive than advertised--3 weeks vs 2. But happy overall.
I can't rate the swim suit because it still hasn't arrived
I ordered and weeks went by still nothing. Now im getting emails to review my items…what items?!?!?!?!
5 weeks and order has not arrived and customer service sends the same automated reply every time I ask about my order
Shipping was longer than expected, and once they did arrive, 2 swimsuits are missing. The email address given in the sitejabber email I received "if I hadn't received my package yet" the email address given was dead and couldn't be sent. Hoping they still show up before my vacation next week.
Site was well laid out and easy to navigate. Did not like that the "hot sale" tab was all regular priced items though. Misleading.
I received an email asking if I had received my package, but it had only just arrived in our country. Not a big deal, I just kept checking the tracking info.
So I purchased my swimsuits three weeks before my trip to Puerto Rico thinking that would be enough time to received them. It's been 5 weeks and I have come and gone from trip and I have yet to receive the swimsuits. I have tried contacting customer service and I get a bounce back email saying the email is undeliverable. I have messaged them on Instagram to try to get some answers and I still have nor received a response. At this point, I'm trying to figure out a way to get my money back. I am so disappointed, I really wanted to wear the bathing suits on my trip and was excited but I never got them and have not received them to this day.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members