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Seafancy specializes in designing high-quality swimwear that brings modern styles to fit every body type. We believe the most beautiful thing you can wear is confidence. We have designed different lengths of bottoms and tops to fit you perfectly. Our mission is to provide high-quality, contemporary swimwear for the everyday woman at a reasonable price.
The company has garnered a generally positive reputation for its stylish and high-quality swimsuits, with many customers expressing satisfaction with the fit and design. The prompt responsiveness of customer service has also been highlighted, particularly when addressing concerns. However, there are notable issues with shipping delays and communication regarding order status, leading to frustration among some customers. Additionally, return processes have been criticized for lacking clarity and incurring extra costs. Overall, while customers appreciate the product quality and variety, improvements in shipping efficiency and return policies could enhance the overall customer experience.
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Filters to sort different types of suits (halter/square neck/color/etc) would be helpful. We have had trouble finding suits that my 13 year old likes and I think are appropriate. This site offered us lots of options. The shopping experience was easy. I'm trying to process a return and waiting to hear from customer service. We'll see how that goes!
I ordered three swim suits and they arrived two weeks later. The tops were too small. I emailed to request an exchange. I was told that items must be returned with one week and they asked me to keep the suits for a reduced price. I responded the same day that I didn't need suits that were too small and requested the return address. No response. I have emailed every other day for two weeks with no response. I have Facebook messaged them with no response. Horrible service. Unless you are okay with wasting money, I would not order from them.
I wrote a message because of the retourn of somr products. It gets some weeks til they send me the adress of return. It is in the US and to send a package there you have to pay 50 Euro. A half year ago I got the message, the products are arrived there. Till now I got no pay back.
There is no answer to my Mails of them! Dont order there!
It was great. I love it. It's an amazing swim suit. Fits perfectly.
Livraison rapide et maillot qui est vraiment de belle qualité et qui sied tout à fait bien
Nice selection, trusted size guide and was pleased with fit. Shipment arrived in a timely manner. Having to return one of three suits as it was poorly sewn and does not fit well.
Had great options. The suits were good quality and fit well. When I wanted to return one because it was a little big. Customer service was very helpful and gave me options to return.
Answer: Sea Fancy claims to have a return policy. They say to contact customer service in the event of a return. However, when I tried to return, customer service begged me to accept a 30% refund. When I provided a picture of the items I want to return and asked for a full refund, Seafancy has since ignored me and ghosted me. Additionally, seafancy has failed to provide the address to return the order to. AVOID THIS COMPANY AT ALL COSTS.