SeaFancy has a rating of 4 stars from 3,768 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SeaFancy most frequently mention customer service, bathing suit and good quality. SeaFancy ranks 5th among Swimwear sites.
There is no clear way to make an exchange. I ordered a small, and it's too big. I want to get an extra small. But how?
Great experience! Both swim suit and cover up fit well and washed well. Fit was true to size. I would definitely order again, and probably will!
Had to email for approval first, and got no reply, but after 3 emails I got a reply. After that, all went well and I really like my swimsuits!
I waited for such a long time to get these, and now I need to return them and don't know how. I would appreciate some response.
Purchases arrived promptly and fitted really well. They are both Comfortable and feel like they will last
Still waiting on a response to 2 emails I sent regarding needing to return 2 items…. Very frustrating
I have never received what I ordered! Every time I email their customer service they say it's coming!
I accidentally put in the wrong address at first and customer service caught it and confirmed correct address
Shipped quickly, arrived just as displayed. The fit was great and order confirmation and tracking was on point.
Suits are poorly made and fabric came tattered and faded. Customer service was slow and unhelpful. Don't bother.
Finally a suit that looks and feels good! Easy to prefer and arrived sooner than expected. Very good.
Ok so far the experience is cumbersome with all these polls that is the truth and doesn't address the concerns I have
The process for making a return is frustrating. They instruct you to email customer service to initiate a return and never respond.
I ordered 4 weeks ago but have heard nothing and queries unanswered. Claims to be Australian but I suspect not. Not happy.
I ordered a large after review the size chart. The top of the bathing suit would be a small in my opinion.
Super easy to pick out, emails came quickly to notify of purchase/ shipping. Came quickly and nothing wrong with it. Great materials
Answer: Sea Fancy claims to have a return policy. They say to contact customer service in the event of a return. However, when I tried to return, customer service begged me to accept a 30% refund. When I provided a picture of the items I want to return and asked for a full refund, Seafancy has since ignored me and ghosted me. Additionally, seafancy has failed to provide the address to return the order to. AVOID THIS COMPANY AT ALL COSTS.