• ScreenCountry

Overview

ScreenCountry has a rating of 4.6 stars from 248 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ScreenCountry most frequently mention great price, fast delivery, and perfect condition. ScreenCountry ranks 2nd among Laptop Screen Repair sites.

  • Service
    12
  • Value
    15
  • Shipping
    15
  • Returns
    1
  • Quality
    14

What reviewers want you to know

Positive highlights

  • Thank you screen country you have a loyal customer.
  • I highly recommend Screen country for replacement screens for a computer.

Critical highlights

No critical highlights yet

How would you rate ScreenCountry?
Top Positive Review

“One of the best websites in terms of skills and customer service.”

Rezwan R.
2/21/22

I Have never ever seen like this. One of the best websites in terms of skills and customer service. Every day it was shipped and delivered with no problems. BIG profit for Julia from customer service, and also big profit. I really like this

Top Critical Review

“Banned from future orders”

Ron M.
7/15/15

I ordered a screen for an iphone and the ribbon cable was folded causing it to crack when pulled to straighten it. Eric at screen country reluctantly refunded the 30 some dollars I paid, then wrote me that I am banned from ordering any more product from them. "OK, we will go ahead and refund this purchase. However, we will not be accepting any more orders from you." With many suppliers online, I will be happy to move on.

Reviews (248)

Rating

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Reviews that mention popular keywords

screen country (33) replacement screen (29) laptop screen (29)
Thumbnail of user rezwanr
1 review
0 helpful votes
February 21st, 2022

I Have never ever seen like this. One of the best websites in terms of skills and customer service. Every day it was shipped and delivered with no problems. BIG profit for Julia from customer service, and also big profit.

I really like this

Tip for consumers:
Show

Products used:
Gamsa.

Thumbnail of user ronm60
1 review
0 helpful votes
July 15th, 2015

I ordered a screen for an iphone and the ribbon cable was folded causing it to crack when pulled to straighten it.
Eric at screen country reluctantly refunded the 30 some dollars I paid, then wrote me that I am banned from ordering any more product from them.

"OK, we will go ahead and refund this purchase.
However, we will not be accepting any more orders from you."

With many suppliers online, I will be happy to move on.

Thumbnail of user ellisb2
Ellis B. – ScreenCountry Rep

Customer purchased a replacement display/digitizer screen assembly for an iPhone 4s. The order was delivered in one day in brand-new condition.

Customer proceeded to sever the item's video cable, while attempting to straighten a loop in the cabling that is part of the design of the assembly - it was not preventing an installation - all such parts have the loop in the cabling as part of the design, including the original/native screen.

Customer demanded a refund in-full claiming a defect, while fully admitting to having damaged the part on their own accord. Customer claims to have a degree in "electronic technologies" and 4 certificates in design.

Customer was refunded in-full with-out having to return the part they damaged.

Support dept. www.ScreenCountry.com/support/
On-line chat at www.ScreenCountry.com
Toll-free: 1-888-702-6910

Thumbnail of user melanien8
1 review
0 helpful votes
January 12th, 2017

Screen was delivered in a timely manner and thanks to YouTube I was able to replace the screen with no problem. The selection process for the screen on the website couldn't have been easier. Navigation of the website was very user friendly. I highly recommend Screen country for replacement screens for a computer. Thanks Screen Country!

Thumbnail of user adie5
1 review
1 helpful vote
February 29th, 2016

Found a replacement screen for my laptop on screencountry and got a short while later. It was exactly what I needed and in perfect new condition

Thumbnail of user markb972
1 review
0 helpful votes
October 2nd, 2018

New Screen was packaged very well for shipping. Easy reverse install and perfect fit.
Works great and been using it everyday. Not 100 percent sure, but it seems back light is much brighter, as I do not have to have laptop brightness up all the way anymore, 60 percent is plenty. Will recommend to everyone. Just make sure you always properly research correct part numbers and you should be a happy customer.

Thumbnail of user abdullahk29
1 review
0 helpful votes
May 11th, 2020

Online bissnus is v beautiful work at home many site r fake so ignor fake site an love for online erning website an bissnus

Thumbnail of user kh120
K H.
1 review
0 helpful votes
September 6th, 2018

Received the screen in a timely manner buuuuut.... when i opened the package, the inverter and mounting brackets were bent almost 90 degrees. Because this was an emergency and for a laptop I need everyday, proceeded to install. Picture is fine until you touch where the inverter is located. The screen scrambles or distorts. The also happens when I just turn on the laptop. The final disappointment was the dead pixel in the middle of the screen. If I didn't need this replacement immediately, I would return for a refund.

Thumbnail of user govindr7
1 review
0 helpful votes
July 19th, 2020

Use is easy and understanding. Delivery are pretty good. Using it is useful and delivery are guaranteed

Thumbnail of user mattt27
1 review
1 helpful vote
October 6th, 2015

I have always used Screen Country for all my replacement laptop screen purchases because of their excellent service. Product was reasonably priced, arrived before the estimated delivery date and was in perfect working condition with no issues. I would highly recommend Screen Country.

Thumbnail of user juless44
1 review
0 helpful votes
November 17th, 2018

I just want to take a few moments and let everyone know how amazing Wedding Wire is. I am a Vendor and I get a large portion of my clients from this site, and anytime I need help with a problem or have a concern about my storefront, they are quick to help. It is not a site where you wait days for a response, you get one in a timely and professional manner. I am so glad they have my business.

Thumbnail of user nathanh37
1 review
0 helpful votes
January 1st, 2015

I ordered my wife's replacement screen for her HP pavilion G6. The price was a little higher than elsewhere online, but the payment options here were way better.
The screen came in 2 days (even arrived on a Saturday) and worked great.

Service
Value
Shipping
Quality
Thumbnail of user scottg40
1 review
1 helpful vote
January 28th, 2014

What more can I add to the prior great reviews? Yes the delivery was fast. Yes the packaging was very good. The real hook - offer your customers a discount if they upload an acceptable youtube video replacing the screen on their device - that's genius and it works. Its been said that imitation is the highest form of flattery. I am considering using that same approach in my own (non-computer) related business.

Thumbnail of user donb253
1 review
0 helpful votes
May 22nd, 2018

Ordered a Dell LCD / touch screen was easy to install but touch screen does not work. I followed the instructions from the agent online at screen country and uninstalled the driver for the touch screen and now I am unable to find and reinstall the driver.

Thumbnail of user terryc75
1 review
0 helpful votes
September 21st, 2016

Quality of screen was better than the OEM one I replaced after 6 months. Dell screen had little side padding to protect, this screen seemed more substantial and I hope lasts a long time. Never had a screen issue with 10 years use of a Lenovo and look forward to many more with this Dell now that I've replaced this screen.

Thumbnail of user davidw232
1 review
1 helpful vote
June 26th, 2015

Ordered my screen and received withing a few days. Also, very helpful were all of the detailed instructions and descriptions of the various screen features and specs, so that I could be sure i matched the exact, correct replacement screen. This helped because I did not have to surf all over the web to find this iinfo -- the website selection/order process walked me right thru it all.

THANKYOU SCREENCOUNTRY!

Thumbnail of user anns109
1 review
0 helpful votes
September 22nd, 2016

My 12 year old son wanted to repair his own broken laptop screen, and so after watching several repair videos online, and hearing about this company through You Tube, he decided this was the company to go to. Reliable, American, and guaranteed. He figured out what screen he needed, found the part, and we ordered. The screen came faster than I expected and fit and worked perfectly, with no bad pixels. It was an easy repair! My 12 year old did it mostly himself. I only really helped with gently unplugging and re-plugging in the screen. I would recommend this company for sure. Make sure you know exactly which screen you need before you order!

Thumbnail of user michaelw106
1 review
2 helpful votes
September 29th, 2014

The screen that they sent me was about 1mm too long. I had to make some adjustments to my laptop in order to accommodate that, but otherwise it worked really well

Value
Shipping
Quality
Thumbnail of user evant8
1 review
2 helpful votes
November 12th, 2013

Screencountry.com had an easily searchable database with accurate information and a helpful guide to ensure I was getting the right product. They had a great selection of high quality, OEM screens at good prices. The package arrived on time, in good condition, as it was clearly well packed. Very professional and well-executed service.

Thumbnail of user donb81
1 review
2 helpful votes
May 30th, 2016

Ordered a LED screen for a Toshiba laptop. Service was excellent. Screen arrived in a couple of days and was the correct one. Put it in myself - was fairly easy. Thanks for the service. PS the price was one-third the price Toshiba quoted. Thanks ScreenCountry. Don.

Thumbnail of user andret22
1 review
1 helpful vote
May 11th, 2018

I usually don't bother with surveys, unless the service was exceptionally bad or exceptionally awesome as in this case. I looked at several websites before choosing ScreenCountry - about 15 minutes and I had all the info that I needed to get my replacement screen. 2 days later the mailman handed me my package. Thanks for the awesome service. I know exactly where I'm getting my next screen replacement :)

Thumbnail of user michaln7
1 review
0 helpful votes
December 14th, 2018

Absolutely terrible. Customer service agent refused to escalate problems to higher ups or explain why they needed massive amounts of personal information. Mocked me, refused to let me ask questions or speak to other departments, promised they'd call me (still waiting on that one...), and purposefully delayed orders. Given the fact that the customer service agent asked for very detailed personal information, including a photo of my ID, but refused to answer my questions or let me talk to billing about whatever the problem was, I am assuming that they are scamming people and stealing IDs. Seriously be careful of this company.

Thumbnail of user ellisb2
Ellis B. – ScreenCountry Rep

Second review posted by the same person as the review posted by "Maggie H" describing the same experience.

ScreenCountry.com guarantees a working replacement LCD or your money back!

Orders that are placed to ship to one state using a credit card from another state are subject to order verification in order to protect cardholders against on-line fraud.

This person has placed an order using somebody else's name to be shipped outside of the cardholder's home state and has refused to provide the cardholder verification documents resulting in an order cancellation. They are being untruthful about our company refusing to assist with the order verification, quite the opposite, this person appeared to be covert and uncooperative during the order verification. Instead of completing verification they placed a separate order using yet another person's name and a different card. This person then reached out to our customer support manager on the phone, and attempted to impersonate the cardholder from another state, introducing themselves as Michael in a female voice. Our manager refused to believe that they were Michael, in-turn Maggie refused to believe that she was speaking to the manager. As a result the second order was also cancelled.

A detailed report as to why the two orders were refused and a suggestion on how to proceed was provided by our billing administrator afterwards. This person wrote multiple negative reviews for our company on multiple 3rd party review sites.

Support dept. www.ScreenCountry.com/support/
On-line chat at www.ScreenCountry.com
Toll-free: 1-888-702-6910

Thumbnail of user scotth51
1 review
0 helpful votes
March 12th, 2014

Great selection. Easy to navigate. Super fast shipping and good automated communication. I will be using the site again to fix the screen on my netbook now.

Thumbnail of user tonym140
2 reviews
0 helpful votes
November 3rd, 2016

The service is just what I needed. On my Laptop screen were broken and I thought that there is no chance to get a new one since my lap is a bit old, found it in second lol

Thumbnail of user sama363
1 review
1 helpful vote
November 3rd, 2014

Anyone who's ever needed to buy a laptop screen knows that finding the exact right one can be a trial. Screen Country made it easier than most. They knew that my laptop used an LED screen, not an LCD (no other site seemed to know or care). They knew that an LED screen doesn't require an inverter, and so didn't try to sell me one (can't say the same for most other places I looked). They showed the *complete* laptop model number so I could match it. They showed the back side of the actual screen they were selling -- not a generic graphic -- so I could match that, too. All of the above assured me that I'd most likely get the right part. Finally, the price was reasonable -- not the best price around -- but their thoroughness, accuracy and professionalism made it worth it. I will definitely buy from them again, and I would recommend Screen Country to others.

Thumbnail of user vongolad
1 review
0 helpful votes
January 26th, 2016

Saved a lot of money and time with this site and best of a shipping was quick and professional cheap too. The screen I ordered was factory quality or better even no issues with it even 3 weeks later best experience with pc parts buying I have had A++

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From the business

Replacement LCD Screens for Laptop Notebook Computers. Ships Worldwide. LAPTOP & TABLET LCD SCREEN FROM $34.99. Screen Replacement

Company Representative

Thumbnail of user ellisb2
Ellis B.

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