• ScentedMonkey

Overview

ScentedMonkey has a rating of 2.3 stars from 16 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about ScentedMonkey most frequently mention customer service problems. ScentedMonkey ranks 254th among Perfume sites.

  • Service
    1
  • Value
    1
  • Returns
    1
  • Quality
    1

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • I called customer service during business hours, they're closed.
How would you rate ScentedMonkey?
Top Positive Review

“Great prices!”

Amy C.
2/27/20

I ordered 2 items that were bargain barrel prices. They arrived in perfect condition and in a timely manner. I attempted to contact customer service to check status because I never received a confirmation. I never heard back from them, but I did receive my items quickly. It would have been 5 stars, but gave 4 because the lack of response by customer service.

Top Critical Review

“Fake products”

Thankappan H.
8/5/21

I bought perfume from them and found it as a replica of the original one. Took a month for them to respond. It seems like they are selling replicas for cheap

Reviews (16)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (7)
Thumbnail of user latoyas39
1 review
0 helpful votes
July 21st, 2020

I've been using Scented Monkey for 7 years now. I enjoyed all my purchases. I've never been disappointed not once.

Thumbnail of user cristalr1
1 review
2 helpful votes
June 22nd, 2016

Great Deals! Great customer service. They're very helpful.
Definitely a good perfume company to spend.

Thumbnail of user remia
1 review
4 helpful votes
May 14th, 2015

I live in Nigeria and i'm subscribed to a service that ships my parcels which i order and have delivered to them in new york, i needed a perfume as i read some bad reviews about amazon so i tried fragrancex but after over 5 days of seeing my order on processing and an unanswered email i called and was told my order couldnt be processed even if i used paypal. I was angry. Eventually i found out about scented monkey and i must say im really impressed customer care was awesome (after my order i didnt see any status i emailed them and they replied a mail i sent at about 12midnight american time almost immediately) my package arrived faster than i even anticipated. These guys are awesome i will definitely patronise them again.

Thumbnail of user sarahw25
7 reviews
29 helpful votes
March 11th, 2012

Very good prices on perfume and other great beauty products. My order was shipped quickly, arrived in good condition with full contents. No problems during the process at all, and I will be purchasing from this company again, the next time I am in the market for a popular fragrance at a good price.

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