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I just love the way the makeup case did away with clutter, now my makeup is so organized and easy to access. Great time saver. Delivery prompt and securely wrapped. Very well satisfied and looking forward to future purchases in Salon Supply Store.
I was saddened by my experience with this company. Their processes for sending the right parts are awful. I own a salon and spa and needed a tree, they sent to the wrong post twice and then when they finally realize what they did they informed me that they did not have the proper pieces to send. Needless to say I was out of a tray for over two weeks, I ended up having to buy one from salon centric. The lady I spoke with made no effort to make it right, and seemed frustrated with me because I kept getting the wrong piece
I expected a longer wait time on my order as I'm from Canada, but a month later and didn't have anything yet. I ordered after the holidays, but maybe that was still a factor? Anyway, got in contact with the company, which is okay, but 24 hours to get a reply is a bit inconvenient. So was offered to re-order or get a refund, so went with the refund for now. Took two requests, but it did get done, so that's that.
It was an experience that took patience, but I'd probably try to order again, just get a tracking number next time.
There was no problem with the product itself, but it took entirely too long to receive it.
I was happy when I did my first manicure, it only lasted 1 day. The very next day my gel came off. I tried it twice and it didn't work
I ordered a hard to find nail polish from them. It started out fine, but when i received the polish, it wasn't the color i ordered. I suspect they took a bottle and put an old label on it. When I wrote to customer service, they asked me to send them pictures, and basically gave me a runaround. Sorry but a photo of a polish color isn't going to show that the color is metallic as opposed to flat, which was the difference in the colors. Eventually after bothering them enough they gave me a refund, but i shouldn't have had to work so hard for it and if i was more of a pushover and accepted their initial response to me, i would have been out the money
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Affordable beauty supplies online for nail and hair salons - Professional barber shop supply. Best salon equipment & manicure supplies at Salon Supply Store
