The worst company I have come across. I have never experienced such bad customer service and such awful products! I spent £115 on a chair that broke within 6 months because the screws aren't long enough to hold it all together, the people i spoke to on the phone were absolutely useless and no help at all. They were not even willing to exchange the chair or refund me the money! I will NEVER be using this company again!
Excellent value! Awful Website. Product was substandard (you get what you pay for)
Customer service not great, customer does not come first, having to jump through many hoops to sort out a return for a faulty product. Asked to send it back myself as their courier service wasn't worth using as was half the price of the item. Didn't ask me how much my courier service was, did not advise recorded delivery or insurance required. Could tell I wasn't happy, finally agreed to refund the item but still wants us to arrange collection due to item price. Lazy support
Tip for consumers:
Just buy bread and butter items, don't dabble in anything you'd have to send back such as electricals
Great place with great price. However I bought some chairs for my salon. First they came with 1 of them was full of fungal, they sorted out in a couple of weeks. Now after 6 months of purchase 1 of them has the gas lift broken and 2 of them all wheel broken and very unsafe but they refused to have anything to do with them. They say they do not guarantee on chairs and they will sell parts for me to fix them by my self
Salonserve - professional beauty, nail and hair products salon supplies.
Is this your business?
Claim your listing for free to respond to reviews, update your profile and manage your listing.