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Sailrite

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Massachusetts
1 review
0 helpful votes
Follow David O.
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Great products great customer service what more do you want. Started a full enclosure on my Carolina Classic wouldn't even attempt to do this project if it wasn't for Salerite. Their videos and customer support gave me the confidence to tackle such a project.

Date of experience: March 7, 2018
Tennessee
1 review
0 helpful votes
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Order arrived
February 19, 2018

I have much more to do than this project. If I had nothing else to do I would be working on this project now. I had made a sock for a Porta-Bote to keep wasps from nesting inside while it hangs on my camper. I don't know anyone who makes these. I would like for it to zip up at the large end. If you want to bug me about something, work up a zip-up sock for a 12ft unit fold at the top, seam at the bottom with a 22" zipper.

Date of experience: February 19, 2018
Texas
1 review
0 helpful votes
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I ordered a few sailmaking tools and they arrived very quickly and the quality was excellent. I have used Sailrite in the past and have always been completely satisfied with the service and quality, and plan to continue.

Date of experience: March 20, 2018
France
1 review
0 helpful votes
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This is my 1st experience on ordering on line from US, and I can say I'm very impressed by the service quality and clear tracking way. It looks basic, but just offering a link to TNT/UPS tracking webside directly on the payment validated form is a must!
Thierry

Date of experience: February 7, 2018
Florida
1 review
0 helpful votes
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Working on a long term project and a short one right away. So I ordered the material for the immediate project and added a couple of items for the long term project (New Dodger for Eximius)
Everything arrived on time, as usual. Thanks.

Date of experience: March 28, 2018
Florida
1 review
2 helpful votes
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Match problem
March 31, 2018

The holes on the machine doesnt match with the swing binder attachment, its disappointing, the swing binder could have only 1 long hole and we can move it to fit with the hole on the machine, the other things are ok, and I cannot wait to star with my project thanks

Date of experience: March 31, 2018
Montana
1 review
2 helpful votes
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The color headliner that I received is the the sample color i ordered.
And now, the review wants 100 characters in order for me to write the review. That in its self is extremely frustrating considering all I want to say is. The color headliner sample I ordered and paid for is not the sample color i ordered.
The min order requirement is ridiculous for a sample, the sample cost me $39.00 with shipping.

Date of experience: April 1, 2018
Arizona
1 review
0 helpful votes
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Hard to find parts
March 25, 2018

THanks for having parts that fit and are so hard to find for Thompson Mini Waliking foot. Had the machine at a repair facility for over a month when they finally said they couldn't get parts that fit. These do. Thanks so much

Date of experience: March 24, 2018
Montana
1 review
1 helpful vote
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I have purchased a lot of equipment and materials from Sailrite over the past 4 months. A couple SMALL issues with a machine I purchased but their support was FANTASTIC and they got me out the replacement parts very quickly. They have been very good about answering questions and filling orders (calling to verify if multiple run lengths of material will work), and their how to videos are awesome. I had ZERO experience prior to tackling this project, and the carpets and enclosure turned out fantastic.

+6
Date of experience: July 21, 2020
Michigan
1 review
0 helpful votes
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Quality Product
August 7, 2020

I ordered Sunbrella material, binding material and thread. All of the product was high quality and at a fair price. The shipping was through the USPS and that caused a week delay for the delivery. We had to contact Sailrite and they helped to locate the order and we finally received it. The delivery was the only issue we had and I recommend Sailrite because of their product and customer serivce.

Date of experience: August 6, 2020
Iowa
1 review
0 helpful votes
Follow Ken D.
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So far I LOVE the LSZ-1 sewing machine! I've gotten more done in the last two weeks on my camp storage equipment and custom tool pouches than I have in the last two months using a standard "heavy duty" home machine! The instructional videos produced by Sailrite are absolutely top notch! I'm looking forward to taking on more in depth projects as my experience and skills grow using Sailrite's equipment, materials and training videos! WELL DONE Sailrite!

Date of experience: March 20, 2018
Missouri
1 review
0 helpful votes
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Poor packaging
February 8, 2018

It is easy to order product and my experiences in the past have been satisfactory. My last order of several yards of Sunbrella arived in a plastic bag. Not in a box. The bag was filthy and appeared to have been crushed at some point. This is not the way to ship product in my opinion. I have not used the product as yet. I hope it is usable.

Date of experience: February 7, 2018
Texas
1 review
0 helpful votes
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This is the best machine that I have bought. Used in over 40 years. It is so heavy duty, I am so happy. I am telling everyone I know. May possible buy another one.

The only drawback, is I wish the base had a plug in, so that I could plug into the base to the outleg, and then plug the light and the machine into the base. That would be ideal.
Also wish that it had auto needle threader for old folks like me.

But other than that, this is the best.

Date of experience: September 20, 2019
Florida
1 review
0 helpful votes
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So far so good!
September 15, 2019

Received my order fast! Used machine to make a couple quick repairs on my dodger. Looking forward to using it for the rest of the canvas projects I have planned.

Date of experience: September 14, 2019
Pennsylvania
1 review
0 helpful votes
Follow SUZANNE B.
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Impressive machine and even more impressive customer service demonstrated by the best user guide I ever got with any purchase, inclusion of LOTS of needles and thread, and prompt and effective Zach help adjusting pressure feet. It IS a major tool and requires care and maintenance I would say equivalent to DIYER table saw. Adjustments in first week use likeky because transportation company does not have same customer service attitude as Sailrite. I have used to complete 3 large window seat cushions and am completely satisfied with results.

Date of experience: March 30, 2018
Michigan
1 review
0 helpful votes
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Arrived quickly and easy to install. Online guidance answered any installation questions I had. Put an extra slug at the end of the one full length batten on my sail.

Date of experience: March 15, 2018
Rhode Island
1 review
0 helpful votes
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What a top notch company. It was pleasure doing business with you.
First time sewer making cushions for our new boat and other boat projects. Wish me luck.

Date of experience: March 16, 2020
North Carolina
2 reviews
0 helpful votes
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Excellent
February 19, 2018

As usual your company has provide me with fast, reasonably priced, quality service that allows me to meet the needs of my own clients. Thank you Sailrite!

Date of experience: February 19, 2018
Hawaii
1 review
1 helpful vote
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Quick response time from Sailrite's customer service dept. Had a question regarding fabric for a table umbrella and Bill helped me out very quickly with the needed info!

Date of experience: August 28, 2019
Florida
1 review
0 helpful votes
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Always great service
March 19, 2020

This company never fails to out perform its competition. From the moment you complete your order, to delivery, they are on top of it and that is really appreciated.

Date of experience: March 19, 2020

Overview

Sailrite has a rating of 2.9 stars from 433 reviews, indicating that most customers are generally dissatisfied with their purchases. Sailrite ranks 2nd among Sewing sites.

service
36
value
36
shipping
34
returns
9
quality
36
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