We ordered material, thread and needles to fix our patio furniture. The website is easy to navigate and our order came quickly and correct. Their how to videos really help.
Generally two days to ship after order and three days to reach the west coast so average order takes 5 to 7 days if you are a west coast customer. No west coast service centers so only option is on line. So Sad.
It was a pleasure selecting this fabric online. I received the swatch in a timely manner and placed my order--all online. The fabric arrived and it was exactly what I was expecting. It is currently at the upholsterer updating a chair and I am anxious to see the finished product.
It took 2 or 3 days before it shipped. I emailed asking about it because I needed it and the reply was that it was in stock and should ship right away. It did ship that day. Why did it take 3 days before it ships? I admit I am used to buying on Amazon where it ships immediately but that is what you have to compete with. From Amazon I would have had it before it even shipped from Sailrite. Nice product once it arrived though.
I was on the verge of ordering a new cover for my hot tub due to the failure of the vinyl strip that holds the two halves together, otherwise the cover was in great shape. I looked up hot tub cover repair on YouTube and found the Sailrite video that showed how to repair the seam with supplies from Sailrite, HH-66 cement and Shelter-Rite Black 61" Fabric. For $40 I fixed my cover. It took only 24 hours, most of that was cure time. It was very easy and the repair is holding up to frequent use and 3 Nor'easters in Mass.
I'm very pleased with the samples I received and the timely manner that I received them. Ordered foam backed vinyl to use for boat's headliner and it came quickly and packaged well. I will certainly be a repeat customer to sailrite!
Used the chat option because I didn't understand what I needed. The agent helped me through the whole process to make sure I had all of the notions I needed to make my sheet holders. Will order again.
I purchased a continuous 75 feet of zipper and 150 zipper pulls. It was easy to find and order on the website. I received the items very quickly and it was packed perfectly. The zipper and pulls were high quality and they were easy to incorporate into my fanny packs.
I got everything I needed to install the twist lock fasteners to my dodger. I called and the chat person directed me to what I needed to complete the job - even noted less cost alternatives - I watched the videos and gained confidence to do the job. Love this company!
Worked perfectly with made in china awnings. The clamps that came with the Ebay kit clamped the awning on the wall from UNDERNEATH. How stupid and impossible to mount when 10 ft in the air. By contrast these Sailrite clamps worked perfectly.
Thanks.
My husband and I purchased a vintage all teak Cheoy Lee Lion sailboat a couple years ago. We've been restoring it since then, both inside and out. This is the second time I've used Sailrite for supplies and instruction. They have incredibly knowledgeable and helpful staff. The supplies are great and came quickly. I'm not a professional seamstress so my work isn't perfect, but it fit the need and was very satisfying to create. I couldn't have made my projects (complete set of 10 inside boat cushions and house balcony privacy screen) without their phenomenal online instructional videos. To see more on the cushions and the boat (and do a little sailing tour in the San Juan Islands of Washington - check out this video: https://www.youtube.com/watch?v=tT1Fy-_oBIE)
The patter I chose is a large 14 repeat. I got a 5 square that shows only a small part of the design and colors. Its dissapointing and difficult to use. If I had known how small it would be, I would have just ordered a yard!
Stuck indoors with the quarantine and tackling a big project (drapes), I found this website. This is the best video guide to grommet drapes yet! And the order I placed for a couple items to support my projectcame to me in just a matter days. Thank you!
Apparently, they have forgotten about my order. First time I order from Sailrite. I place my order May 8th by 6:00pm, which placed my order for the next day, May9th, as of today May 25 I don't even have a tracking number. Plus they closed from Friday to Monday due to memorial weekend. Keep in mind that they charge me 48.63 for 8 products almost 5 dollars extra per products. I have contracted them twice and the excuse is the Covid-19 situation. This order may take a month to be delivered? I'm very disappointed.
I havent taken the fagric and roller shade hardward out of the box yet, but I have watched a few instructional videos posted on the websit. After pricing out custom shades and piecing-it-all-together prices elsewhere, I came back to Sailrite. The upfront customer support helped me feel confident in my purchase. I have 8 more windows to make shades for. I'll stretch the project out a little bit at a time so it is affordable.
I just received my 2ft square leather after waiting close to 1 month to get it. One side looks like it was ripped instead of cut and it is not 2 ft long. It is short by 2 inches. I would have thought that Sailrite after all I have spent over the years would have given me a better quality piece of leather. What a disappointment.
Raymond Reinhardt
31 Jetmore Place
Massapequa, NY *******
Hello Raymond, the leather we sell is designed for high chafe areas and is cut straight from a hide. Pickers/shippers will cut these as close to the size ordered as possible, while working within the confines of the hide. We try to make this clear on the website by mentioning, "This is a natural product (not synthetic!). There may be imperfections or holes in the leather, cut edges will not be true, and pieces are often not square." but is missed a lot of times. If the leather received will not work for your purposes please let me know (zach@sailrite.com) and we will issue a return authorization for you right away. Best Regards, Zach Grant
My 1991 Benneteau 38 was in desperate need of a new foam-backed head liner. After carefully watching a couple of Sailrite "how to" videos on replacing headliners we went ahead and bought 3 yards of white and a can of spray adhesive. My wife and I decided to just do the head for now. She is quite a good sewer so once I tore down the old head liner and prepared the surface (by far one of the dirtiest, foul and challenging jobs ever!) she cut out the vinyl, hemmed the edges and together we sprayed on the adhesive (foam and boat) and rolled it onto the walls. It was a sweaty and fumey job with two adults trying to lay up this sticky mess but, in the end, it came out pretty good. Not a job for the faint of heart or under-commited. It's a royal pain in the butt but will make my old boat look new and fresh!
I was interested in adding filtering to my facemasks. Sailrite had a wide selection of fabrics and quantities that met my needs. It was also nice to see some of the more technical attributes of the materials and the origins.
I wanted to see the colors of the sunbrella fabrics before I ordered; and I am so glad I did. You really have to see what colors look like in your space and light. Now I know I can order in confidence. I almost made a costly mistake.
I have been sewing off and on for over 30 years and have several sewing machines for home sewing, quilting and embroidery work. None of my machines are strong enough to work on several layers of denim or canvas (I've tried, many broken needles). My husband and I recently purchased a used boat in need of new canvas covers so I purchased the LSZ-1 to do the canvas work myself. I've been working on several canvas bags to test out the machine before working on the boat covers. This machine is heavy duty and reliable (no broken needles). The getting started videos are awesome and easy to follow. I've watch several videos to replace the canvas covers on our boat, I've ordered all the materials from Sailrite and I'm hoping to have the covers done this fall. The only con is the weight of the machine. It is very heavy for me to lift the machine on to my sewing table when it's in the case. But that's what husbands are for.
Overview
Sailrite has a rating of 2.9 stars from 433 reviews, indicating that most customers are generally dissatisfied with their purchases. Sailrite ranks 2nd among Sewing sites.
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I did just locate your order (not forgotten) and we are likely to your date of orders for shipping tomorrow. The issue is that with the Covid situation is seems everyone is sewing from home. We can only ship so many orders on a daily basis. We have ramped up as much as we can and our employees are working tons of overtime. But for this weekend we decided to let them take the full three days off to keep their sanity. Please let me know right away if you no longer want the order. I am so sorry for the delay. matt@sailrite.com