The site is very helpful in relation to the services that Safaricom offers. But Safaricom on its own still has a long way to go in terms of providing even satisfactory service to its customers. Perhaps the decades of market dominance that it has enjoyed are what allows it to abuse the pubic the way it does, but I feel there should be a serious competitor allowed to come in to save the consumers from Safaricom's dominance. Maybe Equity might just be Safaricom's match
Millions of people are just hating on Safcom and continuously trying to find issues with them.My opinion is that Safaricom is one of the most innovative and revolutionary corporations in not only Kenya but the entire East Africa. Through Safaricom, tens of millions of people are interconnected and can communicate directly at very affordable costs
Its has come a point where no one cares i send money to a wrong number since now am trying to reach you guys but now way you cant be keep me in a answering machine guys you gatt to do something that now way of helping Kenyan guys do something
The largest coverage of telephone service in kenya and their mobile money app is simply excellent.
Their customer service is very efficient and quick to handle any questions regarding their services.
I had a bit of an unpleasant experience with one customer attendant in their physical store. Perhaps because it was the end of the day, but she was a bit rude and i was a bit offended.
Safaricom have the best network and good internet offers. Their services are of great quality and I enjoy using their network. Thank you safaricom.
12 hrs without service. No help. They pick if you to apply for new service. Hung up if you need help
Bob Colymore took over the thievery that was initiated by his predecessor Michael Joseph. Shamelessly killing a dying economy.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members