Saberhealth

Our mother was recently sent to get medical treatment and physical therapy at Kingston Health Care Center in Kingston, Pennsylvania. Our mother is 72 years young and before her fall was doing everything for herself. Cooking, cleaning, shopping, paying bills, playing on the computer, - whatever she wanted to do she did. While at the center, our mother had told us that the catheter was hurting her, we mentioned this to the administrator. They claim there is no reason for the catheter to hurt. Our mother had some problems being cleaned up in a timely manner. We spoke about this. We were met with, "we doubt that is the case" or "we can't change a patient while food service is going on". They made excuses or would lie when we asked about when this was happening, they would not accept the fact they were not proving the care that was needed. They misses several doses of insulin the first couple of days while our mother was there. Her sugar spiked over 400. They had forged her medical records to show insulin was given when in fact none was given on two different days that myself, our mother, & my sister are 100% completely aware of. Again when we confronted them with this information we were told there was NO WAY this happened. The staff that was on duty signed out the insulin and it shows being administered. Days later our mother's sugar levels came down to a more normal level. On a Saturday afternoon while I visited my mother, she was sleepy, telling weird stories, and having these horrible jerking movements. I immediately got a nurse who dismissed my concerns. My mother was incoherent but the nurse claimed oh she was sleeping…dreaming that was causing her to jerk in her sleep. Long story short Monday morning, our mother was placed in the ER with a UTI & an PICC line infection. While at the ER the discovered she had a yeast infection of the skin and yeast infection where the catheter goes. Now this is two weeks later after we first mentioned to staff that our mom stated the catheter was hurting. Uneducated or is this negligence? Final straw was when we went to get her personal belongings. The staff refused to give them back. My sister made several calls which were never returned. She showed up that day after the night before being told night shift did not know where mom's belongings were. The woman was giving my sister the run around and finally gave her my mother's stuff. My sister was forced out the door without being able to inspect the box. Once she opened it, they stole the $10 cash mom had for the soda machine, they left the wallet, but took the money from it. This is the kind of nonsense that this facility is treating patients. They lie, cheat, and steal. Please be very aware not to send any loved one to this facility. Doctors in our area need to know this is not a safe place for our senior citizens to go. I thank god my mother has her mind and that she has support because if there are patients there without support, they are being mistreated and not being taken properly cared for.

My mom was placed at autumn care statesville against my wishes because I knew they were NOT best placement. They refused to allow a camera in mom room when we were not there, They DID NOT after multiple requests take precautions as mom was fall risk, There were countless time when nurse call bell was used and they NEVER came within minutes; most of the time mom was ignored or forced to wait and soiled herself. We have photos of her left in feces and NOT CLEANED properly. The cna's are not pleasant and can not be found more than half the time. In LESS THAN 1 week mom died there though she was ONLY there for 14 day physical rehab therapy. I WOULD NOT place a stray dog at autumn care and if you care about your loved PLEASE BEWARE AND STEER CLEAR of this place. Check resident complaints; check the demeanor of staff; check how many died there though NOT in critical status. The cook, Miss Jones, is the best that I can say about this stinky, dreary NO CARE place. I would RATE BELOW ZERO if possible. BEWARE that AFTER the fake $#*! smiles and putting up a good front, you and your loved will see difference.