RVSupplies.com

I've ordered a fan for my rv and im glad that i was checking daily the fedex tracking number they provided. When my order arrived at my state the seller contacted Fedex and asked to return it.
Since I've noticed that, i was able to get my $230 back after call my bank.
Attempted to contact them by email twice since they do not provide a phone number and didn't get an answer. After they noticed that i have canceled the order with my bank they decided to send me a reply using a fake excuse to return the package (3 days later).

Do not buy anything from them. Go for Amazon or another site that provides a phone number for customer service.

No one will honor guarantee. Amy with Suburban is extremely rude! Should not work with public.
Suburban Nautilus failed in less than two years. Heat exchanger (the copper pipe) failed with holes.
Suburban will not honor guarantee and will not sell you the part.

I found the water heater for my family's summer cottage that I was looking for at a reasonable price. I was delighted to discover that a current version of the LP gas only model, including the front cover, that we needed to replace was available at rvsupplies.com. After placing my order, I received my order right on time based on my selected shipping option. Since I received the unit, I recommended rvsupplies.com to a neighbor who was considering a water heater for her summer cottage and showed her my new unit and where we'll be installing it. My one suggestion is to provide information about measurement specifications for the water and gas connections.

We ordered a single zone thermostat and the Dometic 13,500 btu Low Profile Penguin II ac to add to the bedroom of our RV. Unfortunately the ac unit does not include any of the mounting hardware. I thought there was a mistake, but when I reread the description it doesn't mention the installation hardware.

Be aware that if you are ordering a product that it may NOT include all that is needed for installation. In our case it delayed installation about a week. The installation hardware is a specialty item not sold by RVsupplies.

We have not used the ac yet but i'm sure the unit will work as it should.

The only other thing that would be great is if you offered a "You might also need" selection page after I placed the inner tank in the cart. I didn't know if I needed anything else. Turned out I needed some sealant and hose clamps.
Secondly, The compression rings don't fit. We shouldn't have to file the tubes to try to make it work just to snap them in half before we get them on. Find an alternative solution please. Even the professional RV repair services have had to build a tool to put these on. The DIY guy would appreciate an alternative solution or a tool to keep us from snapping the rings. I used 2 hose clamps I had to purchase separately. I'd suggest sending two gaskets (front and back), some sealant and two adjustable hose clamp type rings we can tighten down on the front. Even though I used a hose clamp, I don't feel 100% confident that I won't get exhaust in the coach. I will say thank you for providing a much cheaper way to make this repair for we DIYers. Lastly, some instruction on the flow through radiator tube version, like a warning on antifreeze shooting out the hoses, and whether or not the DIYer needs to plug them Ect. Other than that it was a great product and I pulled off the fix and saved $900. Thank you.