The company has garnered a mixed reputation, with some customers appreciating the quality of their products, particularly high-end trailers. However, significant concerns have emerged regarding customer service, particularly in areas such as follow-through on commitments and support after the sale. Instances of service delays and inadequate resolution of issues have led to dissatisfaction among clients, suggesting a potential lack of effective communication and reliability in addressing customer needs. Overall, while the product offerings may attract buyers, the customer service experience appears to detract from repeat business and long-term loyalty.
This summary is generated by AI, based on text from customer reviews
I do not think that rv corral in Eugen Oregon has much or any repeat business. I bought a top of the line 5th wheel toybox trailer from them and during the walk though noticed an awning light strip not working properly. At the time they said they would order a new one and I would be able to pick up at a later time. Went to pick it up and they said I was too late and they had sent it back to the manufacturer. The management agreed that I was S. O. L.
I will not return for any business.