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RushMyPassportReviews 5,128

3.5

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RushMyPassport.com is the #1 most trusted U.S. Passport Service. We save you time and a trip to the passport office. Our network of registered couriers nationwide are able to get your passport expedited in as little as 24 hours. The process is easy and quick. The moment you place your order it will be routed to one of our highly trained U.S. passport and visa specialists who will email you detailed instructions, passport applications and documents. Our proprietary software will track your order through the entire process. We can assist with applications for first time applicants, passport renewals, lost or stolen passport replacements, child passports, second passports and name and address corrections, We are proud to be voted the #1 service by The Wall Street Journal.


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RushMyPassport Reviews Summary

RushMyPassport has a rating of 3.5 stars from 5,128 reviews, indicating that most customers are generally satisfied with their purchases. RushMyPassport ranks 1st among Passports sites.

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Emaline L.
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Other than my first contact, the experience was quick and above satisfactory. Jason Austin, my case manager, was thorough and attentive.

Date of experience: November 19, 2016
Tony L.
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Great service as advertised
November 18, 2016

Great service as advertised - perfect

Date of experience: November 18, 2016
Monika H.
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I am prob the biggest skeptic...
November 17, 2016

I am prob the biggest skeptic...especially when it's a matter like this one but having no other choice I called rush my passport on Monday and by thursday I had the passport in hand. Amie Figueroa was an angel, I'm pretty sure I called asking the same questions 3 times during the short and simple filing process and she kindly answered them each time without any concerns! Definitely recommend this service if u for some reason have a "blonde mom moment" like me and need ur child's passport quick!

Date of experience: November 17, 2016
Ben C.
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Great service and very helpful every step of the way.

Date of experience: November 17, 2016
John C.
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...
November 17, 2016

Date of experience: November 17, 2016
William A.
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Everything went smoothly, am very happy with the service and professionalism of the staff, the only problem I encountered was with the government agency not approving my photo, but everything was rushed through after that, thank you for a job well done!

Date of experience: November 16, 2016
Stephen L.
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I was completely satisfied
November 16, 2016

I was completely satisfied. My passport arrived a day earlier than expected. Mr Bill Hess did a fantastic job getting me my passport. Thanks, Stephen.

Date of experience: November 16, 2016
CEM G.
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Instructions were easy to follow and they were available for questions. They walked me through the whole process and kept me updated. I received my renewed passport ahead of schedule and am a very happy customer.

Date of experience: November 16, 2016
Diana B.
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Rush My Passport made my experience way less stressful. They sent me a detailed checklist and had someone go over everything with me to make sure I was not missing any documents. They were expensive, but that's the price you pay for procrastination. I submitted my documents on November 2nd and received my passport November 15th (13 day turn around). I would recommend this to a friend in need but would also recommend just ordering your passport in advance to avoid the expenses.

Date of experience: November 16, 2016
William E.
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Alvin and his team provided exceptional service
November 16, 2016

Alvin and his team provided exceptional service. I had a few challenges with coordinating my documents. Alvin'a team walked me thru the process. They alerted me as soon as everything was in order and kept me informed every step of the way.

I received my passport with plenty of time to spare before my trip. They did a great job of minimizing my worries!

Date of experience: November 16, 2016
Paul J.
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Getting my passport couldn't have been faster, easier or more hassle free. They walked me through the process so I was never worried about the outcome.

Date of experience: November 15, 2016
S H.
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Amie Figueroa was fantastic!
November 14, 2016

Amie Figueroa was fantastic! I totally recommend this service. We lost our passports during a move and didn't notice until we were about to take our trip. We received everything on time. Quick and easy. Awesome customer service. Thanks Amie!

Date of experience: November 14, 2016
Philip R.
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Still a good service, but I had paid for Next Day service and had to followup as my order was not processed. RMP did provide a refund and processed the order immediately upon receiving my complaint so that was what salvaged the order.

Date of experience: November 14, 2016
Kelly A.
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What amazing staff!
November 13, 2016

What amazing staff! Every time I called with questions I reached such polite and helpful staff. They answered my questions with patience, taking time to give me step by step even though I was looking at the check list! I also loved that they sent me emails, daily, as to the progress of the task at hand. Not to mention, delivery for my Passport was 7 am so I didn't have to wait around to receive it! I would highly recommend this company!

Date of experience: November 13, 2016
John D.
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Good job
November 13, 2016

Good job. Dependable. Not inexpensive, but you get what you pay for.

Date of experience: November 13, 2016
Pam W.
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November 12, 2016

Date of experience: November 12, 2016
Sonia S.
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November 12, 2016

Date of experience: November 12, 2016
Jessica A.
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I was a bit skeptical using an online site
November 12, 2016

I was a bit skeptical using an online site. I am so glad I did! One of my forms was not exactly what they wanted but they informed me and guided me quickly to get what we needed and I recieved my passport quickly. All customer service was professional and very helpful. Thank you! I would recomend this to anyone in need of quick friendly service..

Date of experience: November 12, 2016
Shane F.
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Great service, you did exactly what you said you would do, and did it on time. Thank you! I will highly recommend you!

Date of experience: November 10, 2016
Jan M.
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Quincy V was awesome
November 10, 2016

Quincy V was awesome. I got a bit nervous waiting for my passport. But my mind was put at ease when I received emails on the progress of each step. Thank you very much. Your staff is execellant. Jan

Date of experience: November 10, 2016