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RushMyPassportReviews 5,127

4.5

From the business

RushMyPassport.com is the #1 most trusted U.S. Passport Service. We save you time and a trip to the passport office. Our network of registered couriers nationwide are able to get your passport expedited in as little as 24 hours. The process is easy and quick. The moment you place your order it will be routed to one of our highly trained U.S. passport and visa specialists who will email you detailed instructions, passport applications and documents. Our proprietary software will track your order through the entire process. We can assist with applications for first time applicants, passport renewals, lost or stolen passport replacements, child passports, second passports and name and address corrections, We are proud to be voted the #1 service by The Wall Street Journal.


rushmypassport.com
West Palm Beach, FL
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RushMyPassport Reviews Summary

RushMyPassport has a rating of 4.5 stars from 5,127 reviews, indicating that most customers are generally satisfied with their purchases. RushMyPassport ranks 1st among Passports sites.

This company responds to reviews on average within 7 days

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1 review
Jackie M.
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The entire process is user friendly
April 18, 2014

The entire process is user friendly. Staff are knowlegable and friendly. The price is fair considering the service provided.

Date of experience: April 18, 2014
BJ s.
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William *******@rush my passport.com was excellent an helped me in every way to obtain my passport in a timely manner.

Date of experience: April 18, 2014
Michelle W.
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The service was exactly as explained on the web site.

Date of experience: April 18, 2014
VLD G.
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The service was fine, it's the cost that was high. After dealing with you, I found that I could have done this entire process via the post office or a local processing center (that did not come up on my online search) that was local to my work location. The processing fee was high!

Date of experience: April 18, 2014
Mimosa T.
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Quick
April 18, 2014

Quick. Efficient. Professional service.

Date of experience: April 18, 2014
Christine D.
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Time is money, and the sweet relief I felt after getting my passport renewed in no time is worth every penny. My customer service agent Scott Singleton was positive, informative, efficient, and reassuring from the time I placed my order until receipt of the passport. I would highly recommend this service for its overall professionalism and exacting speed of service. 100% satisfied and I couldn't be more grateful.

Date of experience: April 18, 2014
Pamela H.
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April 17, 2014

Date of experience: April 17, 2014
KB K.
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William Weaver was very quick in getting my passport processed and back into my hands. Excellent service

Date of experience: April 17, 2014
Vacation S.
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My experience with James Rosier at RushMyPassport was simply the best. I needed my passport for a trip in 4 days and too be honest I was worried about not receiving it in time. Once I talked with Mr. Rosier he calmly walked me through the required steps to make sure all the documents were filled out correctly. He said the number 6 is very important, because that is how many items needed to be in the envelope that I was sending overnight. I counted the documents at least 6 times before putting them in the envelope. On the last review I noticed I had put the wrong state on the DS-82 form. I remember Mr. Rosier stating that any mistake on the paperwork would automatically reject the application which would result in not getting the passport in time for the trip. Mr. Rosier's experience as a passport specialist saved my family vacation!

Date of experience: April 17, 2014
Justin N.
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April 17, 2014

Date of experience: April 17, 2014
DCC J.
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Service was as promised and excellent in all aspects.

Date of experience: April 17, 2014
Mary J.
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I was pleased with the service in that I received my passport and was able to make the trip. Disappointing was the fact that my passport did not come as promised. I paid an extra $50 to get it by Monday, April 7,2014. You notified me that it was sent on Friday, 4/4/14. It did not come on Monday as promised. On Tuesday morning, I got a message from UPS that it would come that day. Toward the end of the day, I got a message that it would not come until Wednesday. I had to drive to the UPS office in Sparks, NV to pick it up in person in order to leave for the trip on Thursday morning, 4/10/14. That certainly was not overnight delivery which I had paid for. And there were three anxious days wondering if I could go with the group on the trip. All of that was disappointing. MaryJo Barrett

Date of experience: April 16, 2014
H I.
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Everything was as expected
April 16, 2014

Everything was as expected. Professional and courteous. Great job by everyone!

Date of experience: April 16, 2014
FELICITA V.
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April 16, 2014

Date of experience: April 16, 2014
Jeffery P.
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A great service to a person in a personal traveling need.They were a super team to assist me with all of my needs.

Date of experience: April 16, 2014
Clay T.
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Rushmypassport was an extremely helpful and efficient company. Their customer service was excellent! Once you have ordered from their company they put you in direct contact with one of their agents that will walk you through step by step on the process. The agent we had was extremely helpful and knowledgeable and was able to answer all of our questions. He remained in contact with us along each step of the process and updated us as anything changed. What a great company that stands by what they promise they will do.

Date of experience: April 16, 2014
Kelly K.
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I appreciated your service very,very much
April 16, 2014

I appreciated your service very,very much.
It was professional, timely, efficient, painless.

Sincerely and thankfully,

Kelly Hopkin

Date of experience: April 16, 2014
Emil M.
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I got the passport for my son 4 business days after I sent the paperwork via UPS with the label you provided. Phenomenal turn-around. You did BETTER than your agreement!

Date of experience: April 15, 2014
Adam C.
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They were patient with my questions and walked me through the process. I received my passport on the date they told me over the phone. It was awesome!

Date of experience: April 15, 2014
Michael L.
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This was very fast and easy
April 15, 2014

This was very fast and easy. I sent my information on Friday 4-4-14 and got it back Monday 4-14-14. This was so much better than going to the post office. Thanks

Date of experience: April 15, 2014