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RushMyPassportReviews 5,127

4.5

From the business

RushMyPassport.com is the #1 most trusted U.S. Passport Service. We save you time and a trip to the passport office. Our network of registered couriers nationwide are able to get your passport expedited in as little as 24 hours. The process is easy and quick. The moment you place your order it will be routed to one of our highly trained U.S. passport and visa specialists who will email you detailed instructions, passport applications and documents. Our proprietary software will track your order through the entire process. We can assist with applications for first time applicants, passport renewals, lost or stolen passport replacements, child passports, second passports and name and address corrections, We are proud to be voted the #1 service by The Wall Street Journal.


rushmypassport.com
West Palm Beach, FL
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RushMyPassport Reviews Summary

RushMyPassport has a rating of 4.5 stars from 5,127 reviews, indicating that most customers are generally satisfied with their purchases. RushMyPassport ranks 1st among Passports sites.

This company responds to reviews on average within 7 days

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1 review
Donald L.
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Excellent help, any time I called the phone help was great, thanks.

Date of experience: July 31, 2014
Mike H.
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I really didn't believe that they could expedite my passport that quickly! I thought I might have to change or cancel my travel plans. James Rosier was assigned as my guide through the process and ensured that it was smooth and efficient. I would definitely recommend them to anyone needing an expedited passport!

Date of experience: July 30, 2014
Marilyn W.
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Everything was as promised
July 30, 2014

Everything was as promised. I was confused as to when I would get my pass port back and the customer service rep provided all the details and it all happened as stated.

Date of experience: July 30, 2014
Jacqueline P.
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I live in California and my brother lives in Ontario, Canada. He was to have emergency heart surgery within the next week or so. I looked for a flight the next day and realized my passport had expired! Having only processed my passport renewal through normal government channels in the past I was unfamiliar with any other process. When looking online I saw Rushmypassport and saw that they could turn it around in 24 hours! Unbelievable! I admit I was nervous but Customer Service and my Rep walked my through it every step of the way. I was given email updates at each stage. Everything went smoothly. I sent the packet Monday morning to Rushmypassport.com and I was in Canada by Thursday evening. I am a very satified customer.

Date of experience: July 29, 2014
Lisa B.
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Service was great
July 29, 2014

Service was great. Did what they said and exactly on time. I would recommend this service to anyone needing a passport in a hurry. Thank You for your help and excellent service. I am totally satisfied.

Date of experience: July 29, 2014
Melissa L.
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Customer service was excellent
July 29, 2014

Customer service was excellent. Received my passport before allotted time. Agency could not have been more helpful.

Date of experience: July 29, 2014
Thomas R.
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July 29, 2014

Date of experience: July 29, 2014
Nancy J.
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July 29, 2014

Date of experience: July 29, 2014
Priti L.
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I have never experinced finer customer service. Janice Gomez and everyone I dealt with were excellent.

Date of experience: July 29, 2014
Claude D.
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Upon using Rush MY PASSPORT service it was very informative and easy to use. I got my information on time enough to do what was required. I am very pleased with the service.

Date of experience: July 28, 2014
Jenn F.
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I needed to get to child passports for my family vacation. Rushmypassports provided VERY clear instructions and then had a representative walk us through everything on the phone. Then we got update emails every step of the way. I felt very supported and most importantly they delivered as promised!

Date of experience: July 28, 2014
Michele F.
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July 28, 2014

Date of experience: July 28, 2014
SAVILLA K.
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The employees were extremely helpful and professional.

Date of experience: July 27, 2014
Asije M.
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July 26, 2014

Date of experience: July 26, 2014
Joshua j.
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July 26, 2014

Date of experience: July 26, 2014
Sofia M.
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July 25, 2014

Date of experience: July 25, 2014
Lydia L.
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Quick, fast, and easy!
July 25, 2014

Quick, fast, and easy! Would recommend to anyone needing their passport fast!

Date of experience: July 25, 2014
John M.
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July 25, 2014

Date of experience: July 25, 2014
Mike P.
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These guys are amazing
July 25, 2014

These guys are amazing. The process was executed *perfectly*... my documents went out on a Tuesday, and I had renewed passport in hand on Thursday. I'm honestly amazed...

The web site was clear, all instructions were clear. They even insist on over the phone contact with a live customer support person to carefully cover each item in preparation for application... and I was a little tardy making that call, so they contacted me, to be sure things were going ok. What amazing customer service.

Anyone that needs a passport in 72 hours is obviously caught in a bind, and I can say without hesitation that if you can get documents and photos collected, and follow the steps required, Rushmypassport.com will do their part, and then some. You're truly in good hands. My personal thanks to Amie F, for taking care of me. Still amazed!

Date of experience: July 25, 2014
Sam K.
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Janice Gomez was terrific
July 25, 2014

Janice Gomez was terrific. Very efficient process.

Date of experience: July 25, 2014