On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
RushMyPassport.com is the #1 most trusted U.S. Passport Service. We save you time and a trip to the passport office. Our network of registered couriers nationwide are able to get your passport expedited in as little as 24 hours. The process is easy and quick. The moment you place your order it will be routed to one of our highly trained U.S. passport and visa specialists who will email you detailed instructions, passport applications and documents. Our proprietary software will track your order through the entire process. We can assist with applications for first time applicants, passport renewals, lost or stolen passport replacements, child passports, second passports and name and address corrections, We are proud to be voted the #1 service by The Wall Street Journal.
RushMyPassport Reviews Summary
RushMyPassport has a rating of 3.5 stars from 5,128 reviews, indicating that most customers are generally satisfied with their purchases. RushMyPassport ranks 1st among Passports sites.
Instant Feedback
We monitor reviews for authenticity
Excellent exceptional service!
Thank you so very much!
The experience was professional, and the support staff responded thoughtfully and intuitively. Most importantly, I received my passport on time with no hiccups at any time during the process.
Great service! Was afraid that I would have to cancel my trip because my passport would expire prior to the trip requirements. Rush My Passport came thru and got it done! I would definitely recommend them!
Exactly what we needed was provided. We got a passport in three business days. Rush my passport doesn't allow for mistakes because their strict guidelines are easy to follow and then fedex brings it on home. Hurray for private enterprise!
Tim & Zoraida
The communication was terrific and when I called to get my authorization letter, I had several questions which were answered very patiently and professionally by Johanna Jabon. Thank you for delivering as promised!
Got my passport earlier than expected.
RushMyPassport is the expediting service to use when you need it now. I work for an international airline and the operation is ever-changing in nature. Outstanding passport expediting service is critical to meet its demands. Amie Figueroa gave me professional and courteous service, answered all my questions accurately and ensured the expedition of my passport service. My passport went from Alaska to Washington, DC and back within 48 hours. RushMyPassport even kept me informed about the progress. I was pleasantly surprised when informed that my new passport was "winging" its way back to me on the same day my old passport and application arrived. Wow! I was able to submit my new passport to my company for three new visas with time to spare. Thank you RushMyPassport and Amie Figueroa!
I needed a (child) passport for my daughters last minute trip to Mexico, I was not only amazed how fast the process was, but how organized and helpful the website, customer service reps and overall experience was. They really take the time and have steps in place to make sure you don't miss a step, forget a document, or delay the process.
Outstanding service. I can only think of one other time in my life that i was so completely satisfied and impressed.
Amazing - I was so nervous about our family's process of applying and gathering all of the documents, but your staff was so supportive and kind and very knowlegable about the whole process start to finish - our passports arrived earlier than expected and we couldn't be more pleased. Expensive, but a true reflection of "you get what you pay for!" Worth every penny!
Thank you so much!
The only problem I had was the lady from customer service was a little rude. Thank you for getting passport to me in a timely manner.
Excellent and efficient process.
Professional, prompt, service. Customer representatives very, patient, knowledgeable and easy to understand. Fantastic emails allowed me to know what to expect.
Top notch service. Takes one through the process step by step...doesn't overwhelm with all of it at once.
Also, very reassuring and pleasant.
Great staff, very helpful. Lightning fast receipt of passport! Amazing!
This process was simple, fast and worth every penny. So glad you all exist!
Simply stated...it was exactly what they advertised. There were clear communications along every step of the process and delivery was exactly as expected. If you need an expedited passport, you won't be disappointed.
Excellent customer service. They walk you through each step of the process. They make it so easy. I would strongly recommend this service to anyone who needs a passport expedited.
No hassle ultra quick passport renewal rush service. Will use their services again and highly recommend them. They always answer the phones, no long wait to speak with someone, all reps know the procedures and can answer any questions you might have. Was quite impressed!
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members