• RHEYYA

RHEYYA

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Overview

RHEYYA has a rating of 2.2 stars from 47 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about RHEYYA most frequently mention phone number, customer service, and nina bag problems. RHEYYA ranks 632nd among Women's Clothing sites.

  • Service
    12
  • Value
    10
  • Shipping
    12
  • Returns
    9
  • Quality
    9
4
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How would you rate RHEYYA?
Top Positive Review

“Excellent”

Maorix R.
9/24/20

Since I discovered this boutique I have become addicted! With an easy-to-use website and fast delivery, I can't wait for your newcomers every week and I'm always buying beautiful new outfits almost weekly! They have a great variety of clothes where you will find something for everyone. I never had a problem with anything I bought and the clothes have always been of excellent quality. I recommend to all my friends and family.

Top Critical Review

“Horrible/Sham”

Donshae T.
2/2/23

I only gave one star because I had too I feel like this website is a fraudulent one never sent item or responded do not order from this site you will not get your things and another thing 20 dollars for rush shipping and it still never came

Reviews (47)

Rating

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Reviews that mention popular keywords

phone number (3)
Thumbnail of user careyl34
1 review
0 helpful votes
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February 28th, 2021
Verified purchase

Sadly, this company took my money and never sent my order. Not only that, but they are non-responsive to inquiries. Luckily, I paid through PayPal, filed a claim, and PayPal ruled in my favor so I got my money back. Beware of ordering from this company though.

Tip for consumers:
Don't order from them.

Products used:
Never recieved

Service
Shipping
Returns
Thumbnail of user aurac9
1 review
0 helpful votes
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October 30th, 2021

The Leather tote is everything I imagined it would be. It's spacious and open style allows me to organize it MY way; there's plenty of room for my i pad, laptop makeup bag, wallet, my planner and a book! It's the perfect size for me, as most totes feel huge on my small frame. The material is flexible and durable, great leather quality. I have nothing but good things to say about this bag. I bought the silver color, and I actually love the color more when I saw it! Later i purchased the black one

Products used:
Nina bag , Leather tote and doctor bag

Service
Value
Shipping
Returns
Quality
Thumbnail of user brailm
1 review
0 helpful votes
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October 9th, 2020

Great overall experience! One suggestion: from the item details screen, the "back" button should return to the previously viewed page, not all the way to the beginning of the category. Thanks!
Reason I chose this business: Better prices than other boutique stores!
Reason I chose this product: Interesting and original designs!

Thumbnail of user roselam1
1 review
0 helpful votes
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September 29th, 2020

I'm absolutely in love with my new dress, it is just amazing! The size fits exactly as the size chart says. The shipment was fast and I received it as expected. The communication was also very good. And the dress! It is even more beautiful than in the picture! I'll repeat my purchase again in RunwayAppeal and would recommend it to my family and friends.

Thumbnail of user dorothys448
1 review
0 helpful votes
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December 6th, 2020

I ordered two items on Nov 1st. As of Dec 6th only one has been delivered. Company does not answer emails regarding status. I can understand if its late BUT let the customer know!

Thumbnail of user suzettew40
1 review
0 helpful votes
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May 31st, 2023

I bought 2 dresses for 200 dollar. Unhappy with fit and material. Customer service is not responding regarding returns after 5 emails. No phone number given. This is a scam

Service
Value
Shipping
Quality
Thumbnail of user susanf856
1 review
1 helpful vote
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September 21st, 2020

I purchase a celebrity Nina bag on August 25. I have sent emails requesting an update no response. I am very disappointed. Really they can't be rated. My credit card was debit for this purchase

Thumbnail of user runwaya
Runway A. – RHEYYA Rep

Hello Susan

We apologize on the delay but this bag was a preorder item and there have been some delays from the factory.We have the bags in transit and we will be receiving the shipment within 5 days ( this week) i will make sure to prioritize your order

Thumbnail of user chrissyb47
1 review
2 helpful votes
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September 23rd, 2021
Verified purchase

The purse is really cute but it's not made in LA as they're trying to make us think. It ships from China. Processing of the order itself took 8 days. I've ordered stuff from China before even during the pandemic and they didn't need an entire week to process my order. Also, there's no option to cancel your order, otherwise I would've cancelled it long before. Customer Service can only be reached via email and they don't even have their own domain, they use gmail! I would've returned my order for a refund but a lot of reviews I found on Google mentioned about not getting their money back and I don't want to risk it. No wonder there's no option to cancel the order, otherwise a huge percentage of buyers would've cancelled their order already. And the purse itself is too expensive for something made in China.
Oh and the handle was bent because of the packaging. They're advertising it to be a luxury item so the least they could do is pack it properly but no, it wasn't even on a box. It was wrapped by plastic like a ball which bent the handle.

Tip for consumers:
Too pricey for a China-made product, it's tough to get hold of Customer Service, no option to cancel order.

Products used:
Not Your Average Nina Bag

Service
Value
Shipping
Returns
Quality
Thumbnail of user kunshc
1 review
0 helpful votes
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July 27th, 2020

I got few dresses and shorts from them in Jan and since then have been buying a lot from them. They make very comfortable clothing. Love the selection

Thumbnail of user runwaya
Runway A. – RHEYYA Rep

Thank you so much

Thumbnail of user suzannek189
1 review
1 helpful vote
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October 25th, 2020

On Sept 29th I ordered a handbag from your store and received confirmation of the order. I have heard NOTHING since. No ship date, no tracking number, NOTHING! I have sent several emails without response. However, I did receive an email asking how I like my purchase. Well, how would I know since I haven't received it! There is no phone number to call and no one ever answers the emails. I really like this handbag and would like to have it, but if this is the kind of customer service you have, and you can't do what you promise, then I want my money back. If I get no response from you, then I will have to take further action, so I would appreciate a PROMPT RESPONSE!

Thumbnail of user jens448
1 review
0 helpful votes
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February 11th, 2022
Verified purchase

I purchased 2 purses for a total of $227.00 from their website on 01/27/22. I have not received an email of my order status or if it has been shipped. I have sent 3 emails and no response. There is no phone number associated with this business. On 02/09/22, I reached out by messaging this business on their Instagram page and left comments on their most current posts to get their attention. The business messaged me back stating they will look into my order, but have not received a response after that. They also deleted my comments on the photos I posted comments to. On 02/11/22, I repeated reaching out to them and posting messages on their current photos hoping for a response, but I don't think I would get a response from them. To date, I have not received a response, no bags, and I am out $227.00. This is business is a SCAM! I have placed review comments on Better Business Bureau and will reach out to State of California Department of Consumer Affairs. If you don't want to get scammed, please stay away from this business.

Thumbnail of user bhavyam4
1 review
0 helpful votes
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October 2nd, 2020

Ordered a jumpsuit for my girlfriend. She loves it. The quality of product was fantastic and the delivery was on time. Now its her favourite online store for clothing and accessories.

Thumbnail of user olufunkea5
1 review
1 helpful vote
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October 23rd, 2020

This is the worst online store to shop from, i order a bag for the past 4weeks now and up to this day have not received it nor get any feedback from them. No body reply to emails!

Thumbnail of user susanh1817
1 review
1 helpful vote
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January 8th, 2021

They are scam and thieves.
Their quality is awful for the amount you pay and they will take back the return but never refund you.
BE AWARE-- they are fraud

Service
Value
Shipping
Returns
Quality
Thumbnail of user supriyac10
1 review
1 helpful vote
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July 27th, 2020

I love the clothing from the company. Very comfortable and modern. This is one of my fav boutiques to shop

Thumbnail of user runwaya
Runway A. – RHEYYA Rep

Thank you so much! We appreciate your kind words

Thumbnail of user tylors5
1 review
0 helpful votes
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October 11th, 2020

I have always loved your individual and stylish, sometimes glittery fashion pieces. Very much admired by friends and even strangers. Great!

Thumbnail of user angelaa1511
2 reviews
0 helpful votes
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June 21st, 2022

Unfortunately I learned to late! Now I'm just trying to dispute the charge on the large Nina Bag I purchased for my birthday this year! DO NOT BELIEVE THE REVIEWS THEY ARE 1,000% FALSE!

Tip for consumers:
Report report report!

Products used:
None!

Service
Shipping
Returns
Quality
Thumbnail of user mariav540
2 reviews
1 helpful vote
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September 21st, 2020

I have lots items from this shop and you know, the prices are quite affordable and the shipping is also fast.

Thumbnail of user verohe
1 review
2 helpful votes
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November 5th, 2020

No shipping status, No response to emails.
Have no regards for customers care. Am really so disappointed.

Thumbnail of user jackyd8
3 reviews
3 helpful votes
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September 21st, 2020

Very good brand with a very correct price and website is very beautiful,
One of the most beautiful of the competitor

Thumbnail of user shahryarm
1 review
0 helpful votes
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October 13th, 2020

I like a lot of products from RunwayAppeal, Shoes are so beautiful! I have already two pairs and it's good quality. I have Must Adventure Sandals.

Thumbnail of user spencerb95
1 review
1 helpful vote
  • Send Message
October 11th, 2020

Well laid out, good photos of items including showing all angles
Reason I chose this business: Love the styles modern and comfortable

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Company Representative

Thumbnail of user runwaya
Runway A.

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