• RoleCosplay

RoleCosplay

Is this your business?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business
Is this your business?

Overview

RoleCosplay has a rating of 2.51 stars from 40 reviews, indicating that most customers are generally dissatisfied with their purchases. RoleCosplay ranks 32nd among Cosplay sites.

  • Service
    12
  • Value
    12
  • Shipping
    12
  • Returns
    9
  • Quality
    12
Positive reviews (last 12 months): 50%
Positive
1
Neutral
0
Negative
1
5
See all photos
How would you rate RoleCosplay?
Top Positive Review

“Really pretty but has flaws”

samponat t.
10/22/23

The cosplay is absolutely beautiful and good quality but one thing i was upset about were the pins on the accessories. Some of the pins broke during shipping which is normal and i dont blame the company but when i tried it on like 70% pins broke which is an easy fix with hot glue The front bow of my kokomi cosplay didnt stay up properly which is also an easy fix. The shell on the back is a really thin foam. But overall i LOVE. This cosplay with all my heart its beautiful and worth it if ur abt to order the kokomi cosplay have some glue ready <33

Top Critical Review

“Would rate lower if possible, total scam”

Matthew G.
11/16/21

The cosplay quality is incredibly low; threads coming out, bottoms and top are two different sizes, a piece broke during shipping, decals in wrong places/upside down. They say they offer refunds and returns but their "customer service" person refused to refund citing that nothing was wrong. They didn't even acknowledge the broken piece that I brought up multiple times. They also delete all negative reviews from their website and I suspect the positive reviews are fake. I can't overstate this enough; go literally anywhere else!

Reviews (40)

Rating

Timeframe

Other

Thumbnail of user michellem4018
1 review
1 helpful vote
August 8th, 2022
Verified purchase

I really like my new Madoka Magica uniform. Skirt is really soft and good quality; better quality than some other cosplay skirts I own from other shops. The top is comfortable and has nice lace on it. It's accurate and I'm really happy with the purchase. Delivery shipped and arrived quickly and safely.

Thumbnail of user blancaf11
1 review
4 helpful votes
April 12th, 2020

I have more than 10 costumes from It and all are good and fits me perfectly. They always answer My doubts.

Thumbnail of user johnd181
4 reviews
63 helpful votes
April 16th, 2020

I ordered a Twilight Sparkle costume and they sent me the wrong item (was a school girl costume from fruits basket anime)

After contacting customer service they sent me a replacement costume and didn't even ask me to return the item they sent.

Would definitely shop here again!

Thumbnail of user alinah13
1 review
2 helpful votes
March 14th, 2019

Very good site to buy cosplays! The quality is very good and the service is nice and fast if you have a question or a problem! :)

Thumbnail of user chloej23
1 review
1 helpful vote
April 15th, 2019

I ordered my Boosette Cosplay and it was perfect! The material used to make the cosplay is very strong. No mistakes and it looked as pictured on the website. I do recommend this shop for any cosplays ( however they are in china, make sure to order like a month or 2 in advance!)

Thumbnail of user marys785
2 reviews
7 helpful votes
March 29th, 2018

Excellent shipping, timely delivery and great quality product. The wig I got was $15 dollars (minus shipping) and easily matched the quality of another $60 dollar wig i own. Beautiful color and looks exactly like Hanji Zoe's hair from Attack on Titan.

Service
Value
Shipping
Returns
Quality
Thumbnail of user angelat13
2 reviews
8 helpful votes
August 6th, 2014

It's the most satisfaction orders from the website, all wigs are so excellent, I bought so many times, prices are good on all items, not only is the business clean and adorable, but the staff clearly enjoys what that do and respects their customers, I had full highlights, I will purchase and return from now on. I saw the above people give so terrible, I don't know whether she is intended, I like the store so much!

Thumbnail of user dorad5
6 reviews
21 helpful votes
March 31st, 2015

The length of my hair is precisely same as the picture. It looks astonishing on me and its bleached brown color shade with simple cut can make me look out of the world. Thanks Rolecosplay!

Thumbnail of user alexf43
1 review
4 helpful votes
August 7th, 2015

Well, got my items very quickly, I have no idea that my order can come so soon. Totally love my wigs, bought three for my festival and nom-con last month, love the blonde color and the large wave of two wigs, and I recreate one of the wig for my Alleyne cosplay, it is so amazing, high quality well worth my money

Tip for consumers:
it's really hard to choose from so many beautiful wigs, you need to get the list avoid breaking the bank ;P

Service
Value
Shipping
Quality
Thumbnail of user mirolp
1 review
1 helpful vote
December 1st, 2015

Received my costume so quickly, with high quality and low price, I will buy the next time

Thumbnail of user stephaniea10
1 review
7 helpful votes
August 8th, 2014

This place is awesome! Huge, huge, huge assortment of wigs selection. The wigs are of high quality, I feel like I can almost tease and flat iron my wig if i wanted too. I can get some gorgeous ones pretty cheaply!

Thumbnail of user cosl
1 review
5 helpful votes

Sitejabber for Business

Gain trust and grow your business with customer reviews.

About the business

As world's leading online cosplay shop for costumes, we provide complete one-stop shopping for all cosplayers and all special occasion events like Halloween, etc.

How do I know I can trust these reviews about RoleCosplay?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about RoleCosplay?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business