RoadBikeOutlet.com

ONCE THEY HAVE YOUR MONEY YOU WILL NEVER BE ABLE TO CONTACT THEM AGAIN
I ordered a bike after carefully measuring ACCORDING TO THEIR POSTED CHART, the bike was ridiculously large, like for an over six foot person when it is the size recommend for a 5'6 foot person. The one time out of dozens that I called that someone answered she lied and told me she was sending the return authorization number. Sent an email but without anything to help me return it. Of course knowing that they don't answer their phone, their online chat or answer emails. I emailed them and nothing. In the mean time, since I thought I was getting a return I reordered the smaller size and now can't cancel that order since they have no communication with customers after they get your money. By the way, the bike looked okay for the price but the claim that everything you need is there is not true so make sure you have tools. Mine was missing the tool to put the disc breaks on the wheel and and a bottle of lubricant that it said goes inside the handle bars. And pay attention to their return policy. They will charge shipping both ways (EVEN IF THE SIZE IS THEIR CHART'S MISTAKE!) and give themselves the right to only refund as little as 50%.
IF PEOPLE ARE INTERNATIONAL ABOUT STIFFING CUSTOMERS OR JUST NEGLIGENT, IS IRRELEVANT BECAUSE IN THE END THE RESULTS ARE THE SAME FOR THE CUSTOMERS AND FOR THE FUTURE SUCCESS OF THE COMPANY.

I have called, sent emails, conversed with you via chat and I have not received a single callback. That is pretty pathetic.

Your website was awful. It stoped working at times, I had to resubmit information twice and it gave me a page of programming symbols. First time using it and afraid it's bugged!!

I could not order this product from my smart phone, it keep adding in my cart bikes but I couldn't check out. I had to order from my home computer, which was also a pain. I wanted an fast delivery, but that option was not offered. I will never use this website again. Just send the bike ASAP, and hopefully in good shape.

The check out process was frustrating because it kept kicking me out and making me redo everything over and over again. At one point I wasn't sure if it had completed the order so I had to take a moment to make sure it hadn't before redoing everything again.