RIPTReviews 28

I agree with other 1 star reviews. Awful shipping. Needed shirt for Christmas and it arrived almost New Years. Went to post office to send it myself. Paid shipping twice. They refused to pay my extra shipping. They are good at barraging you every day to buy more shirts before I even got the one I ordered. Terrible company.

Rip off apparel. You give them money and they give you nothing. They wrote me a long email and ended it with " the package that was delivered "... literally my email was all about how nothing was delivered.

I order 2 T-shirts on December 8th and per the website was assured they would arrive a few days before December 19th--when I was leaving on a holiday trip and wanted to take one of the shirts with me as a gift. On December 18th when I had heard no update, I wrote to customer service and asked to cancel the order. My request was denied--"They will be shipping very soon." They didn't receive a label until December 23rd, and the package wasn't picked up until December 26th--more than a week later. When did this package of 2 shirts finally arrive? January 4th. 28 days from order to arrival. And 10+ days beyond what was advertised on the website. As all this was going on I had a faint memory of this happening also a few years ago. Well, now I know: Don't order from this place again if you have any time line whatsoever. I cannot recommend this company because of this experience, including the dismissiveness of customer service. I will also add I was offered no type of refund or future credit or anything. They don't have their act together.

I was gifted a subscription to their t-shirt club in October and have received nothing. The October order should have shipped well over a month ago, and the November order should have shipped weeks ago - but neither order has shipped. I contacted customer service about the October order and received a generic "we will look into it" response, and then have been completely ignored since then despite follow ups from me.

They take your money, send you nothing, and ignore you messages. Avoid at all costs.

The item I purchased was great and the fit was spot on. The only concerns were shipping/ notifications updates and processing was a bit slow in production. However I am satisfied of the product I purchased.

I've bought so many shirts from this company. I love the unique designs, especially at the price. Some of the shirts I bought 6 years ago are still holding up great.

HOWEVER, the last 3 shirts I bought are total garbage. They didn't last 3 washes before the printing completely dissolved. Seems like they changed something in their process. The last 3 were all bought a good 6 months apart from each other, so it wasn't just a "bad batch." I kept trying again because I used to love this company.

You'd be better off skipping the middle step and just buy yourself some shop rags.

Cool designes but the cheapest crappy application prosses possible. Wash once and 1/4 of image peeled off. Second wash completely destroyed what was left. Got a replacement same thing happened. Shame I could not see a Google review before purchase. Would of saved $30. Why does Google reviews only show up for brick and motor stores. Anyway total scam save your money.

I ordered from them using their promotion for Mother's Day and it was supposed to arrive before then. I let them know when the shipping stopped updating and they made me wait until well after Mother's Day before I could even request a replacement. Even when I did, because I still hadn't received my item, they let me know that they had a printing issue and couldn't send me a replacement. So now I'm waiting on my refund and this is beyond ridiculous. Customer service is quick to dismiss you when you have issues and really isn't interested in fixing the problem. They just want to stop dealing with you and stall for as long as they can. Either way, now I'm buying stuff to make up for it because their failure to deliver made me look bad, like I forgot to get a gift. So way to shaft me twice.

Ordered a hoodie, waited over a month and still no item. Reached out to their "customer service" and they have either been unresponsive or give you the runaround. Luckily, I paid with Paypal so they have some sort of customer protection in place.

There are literally DOZENS of these sites nowadays. Do yourself a favor and buy from someplace else with a little bit more credibility and professionalism. I will never give this place my money again! You've been warned.

Their Instagram page advertised free shorts. Upon ordering, it kept giving me the option to add another free pair so I got three. What I didn't know was that shipping costs for EACH pair of shorts was $15. And when I discovered this, it had already charged my account, there was no confirmation page before the order gets sent! No customer service whatsoever, that order took a month to arrive. Much lower quality than the pictures too.

I have ordered from RIPT Apparel over a dozen times in the last few years, mostly buying t-shirts from their daily designs. It might take a few weeks or upwards of a month to receive the merchandise (I believe they print/send in batches) but I have always gotten what I've ordered, in the correct size. Their designs are great, the shirts are the most comfortable out of all these daily design sites and everything I've bought on there has lasted a long time. I would highly recommend ordering from them if you're looking at different competitors.

Placed an order for a $25 gift card for a friend for the holiday. No confirmation email and no giftcard after 24 hours. Sent two emails and a ticket via the external helpdesk they have set up. Left two phone msgs only by finding the phone number ONLY in the fine print of the terms and conditions. Not ONE response after a week. But they debited my account. I disputed the charge. Would not ever recommend giving these people your money

I ordered ONE shirt on Nov 15th. Finally contacted them on Nov 27th asking what was going on with my order because the money was taken out the next day but my order was still pending. After NUMEROUS emails one from them even telling me I would have an answer by the end of the day which I did NOT get anything from them I get an email telling me they refunded my money. This is after I was told a manager would get back to me, after I asked to have a manager call me. NOTHING! They would rather give me my money back then to provide good. Not great not fantastic not even mediocre service. It is easier to refund money and lose a customer (which this wasn't my first time buying from them) then to get my order sent out or let me know what is going on! Sad Very sad I will NEVER buy from them again! Don't risk it with this company they obviously don't care about their customers.

My wife recently bought a couple of medium tee shirts for me for my birthday, unfortunately the mediums are laughably small and would likely shrink more after being washed. After contacting them they emailed her saying they will not exchange them for a larger size. Now I have some cute little children size shirts and she feels terrible, needless to say they have lost our business. An apparel company that refuses to exchange for a different size is simply unacceptable in this day and age.

I ordered a tee shirt in size 2XL in women's; however it is not a true 2xl. It is small. I contacted their customer service to see what they could do for me. The rep said they could not exchange it due to it being customized andwhat not and that I would have to do the order again. I stated ok, then I'd like to return it and be issued a refund. The rep then told me that I cannot return it due to wrong sizing info. No credit was offered to me, no refund, nothing just a half $#*! apology.