• Rihoas

Rihoas

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Overview

Rihoas has a rating of 4.2 stars from 104 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rihoas most frequently mention customer service, good quality, and many compliments. Rihoas ranks 6th among Flash Sales sites.

  • Service
    26
  • Value
    26
  • Shipping
    26
  • Returns
    24
  • Quality
    27
Positive reviews (last 12 months): 88.2%
Positive
15
Neutral
0
Negative
2
4
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What reviewers want you to know

Positive highlights

  • The customer service team was very patient to help me solve the problem.

Critical highlights

No critical highlights yet

How would you rate Rihoas?
Top Positive Review

“Great choice!”

Maddie N.
10/27/23

I love their designs! Basically, this style is vintage and boho. I already have a thousand products in saved articles. Just a find!

Top Critical Review

“Expectations not high enough to be entirely disappointed”

Ariana S.
11/25/23

You're on instagram and see an ad for a really cute, vintage style dress, for a stupidly fair bargain and it's not so cheap that you're in doubt. You visit the website and everything is basically up to par. Maybe you'll give yourself a little extra room and order a size up, just in case. Oh, and that sweater is adorable too, throw that in. It's a one size deal so you're gonna have to take what you can get. Track with the Shop app. And then you see it is shipping from mainland China. Oops. Now you have to investigate. Gosh there are some whiners out there. Someone ordered two days ago and is losing her mind because she hasn't gotten a tracking update in 5 hrs. I mean...it is coming FROM CHINA. But fast fashion junkies cut no slack. Ok. You decide not to worry about the shipping. Your order is on a boat, or a plane, or a weather balloon. Whatever. It hits the ground in, like, Nebraska and is delivered the day after Thanksgiving. Amazing. From radio silence to sudden delivery. Great. Now it's time to try it on. The dress seems a better deal than the sweater. You're not sure what the sweater is made of exactly but it probably wasn't worth $40. It's soft...too soft. Too synthetic. Suspicious. But the world is a pretty decent place if you can be peeved by overly soft fabric. The plastic buttons are a little sad. What ever happened to tin? The embroidery seems to have been lazily done (or the soul doing it is overworked and under paid). No embroidery is better than the rather anemic amount of thread they used on this thing. The dress is a better deal but somehow it's both too tight and too loose. It seems like someone was guessing at what a woman's shape was instead of just following a pattern. The buttons pull in the bust and your boobs arent even that big AND you ordered a size up. That's too bad. Should you return it? You heard the return process was a bundle of fun. Maybe you'll hang onto it and try to lose some weight up top instead. Luckily it wasn't THAT expensive and you've been trying to drop a couple of pounds anyway. Maybe this will add to the motivation. So you pile it on the heap in your bedroom because you're not proud of it enough to hang it up with your other clothes just yet and you want to ignore it for now. P.s. The picture provided is overly bright due to lighting. The dress was true to color as shown on the website.

Reviews (104)

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Reviews that mention popular keywords

customer service (22)
Thumbnail of user maddien12
4 reviews
5 helpful votes
October 27th, 2023

I love their designs! Basically, this style is vintage and boho.
I already have a thousand products in saved articles.
Just a find!

Service
Value
Shipping
Returns
Quality
Thumbnail of user samanthaburnss
1 review
0 helpful votes
May 3rd, 2023

The first time ordering clothing from Rihoas I had previously just ordered swimwear so I was nervous. When I received my order I was surprised that everything but one item fit and looked so good on. I am excited and can't wait to place another order. Then just before I was about to order again, I suddenly received a coupon from rihoas in the mail, which will save me a lot of money. Thank you very much!

Thumbnail of user barbaraw2326
1 review
0 helpful votes
December 31st, 2022

Fabric moves and flows beautifully. This skirt is lovely. Colours are 99% accurate as in the picture. Feeling Blessed!

Thumbnail of user marjoriek81
1 review
0 helpful votes
May 1st, 2023

Amazing clothes at amazing prices. I was recommended RIHOAS by my friend who always looks fabulous. I complimented her outfit and she got it from RIHOAS. I've been buying all my clothes from them for about a year now, and I've had so many compliments on my outfits. The sizing is perfect as they give the measurements in cm and inches as well as UK and European sizes. Brilliant, I wouldn't hesitate to recommend.

Thumbnail of user judithr826
1 review
1 helpful vote
May 25th, 2023

Initially I did have a problem with my item not being eligible for a return because it was past the return time, however, the company did reach out to me and were able to provide me with a solution. Their customer service were very nice and friendly through the process, and I feel like they do care if their customers are satisfied with their purchase. I'm pleased their helpful customer service.

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Value
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Thumbnail of user rksdijwksos48383
1 review
0 helpful votes
February 11th, 2023

Very well made. The material is soft and not see through. The items fit true to size. I get a lot of compliments on them.

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Value
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Thumbnail of user sylviae112
1 review
0 helpful votes
May 10th, 2023

I used Rihoas carefully first time last year due to many companies through Facebook are fake. I can honestly say that I have never had a problem and have ordered many thinks since in clothing line. Always delivered and good quality. Some deliveries are quick and I assume in the uk others take longer as they come outside uk usually china, but still delivered in good time.
Cannot comment on customer service as I've never had to use them. But I've bought tops etc about 4 times over a few months and never had a problem.

Thumbnail of user sherriel79
1 review
1 helpful vote
March 26th, 2023

Absolutely obsessed with this brand - the quality is top notch, the styles are all so timeless and gorgeous, and their customer service team and social media team are some of the friendliest and kindest people I've ever encountered. All these things have ensured that I'll be a lifelong customer and fan of Rihoas. My orders have always been correct and shipped quickly and carefully despite coming from a different country quite far away from mine. Can't say enough good things about this brand!

Thumbnail of user melissas2755
1 review
0 helpful votes
December 20th, 2022

Looks and fits exactly like described. Very soft, smooth and lightweight. I would have ordered another color.

Thumbnail of user ashleyr1237
1 review
0 helpful votes
March 25th, 2023

I think this is the first time I have ever written a review. But my experience shopping at Rihoas and the assistance provided by their customer service, especially Yuki, in my case, was so outstanding pleasant that I have to tell the world.
Yuki has gone above and beyond assisting me with getting the size and color of the item I wanted and appeared to be sold out online. Today the item arrived. It is perfect and it makes my day. Thank you Rihoas and thank you Yuki for the excellent customer service.

Thumbnail of user hazels188
1 review
0 helpful votes
December 30th, 2022

Very nice quality. Soft, warm and comfortable. The color is true to the pictures. I liked the style!

Thumbnail of user cathyb870
1 review
1 helpful vote
May 23rd, 2023

I have been using Rihoas for years now and can honestly say it is one of the BEST places to buy clothes online. It's the only place I shop now… they have everything and the community is so great at leaving honest reviews regarding sizes, styles, and quality. You can search your height and weight and get the size you need based off of reviews. They also always have some kind of coupon available so it's also affordable. I've never had an issue with returns (although honestly most things fit so I've only had to do returns a couple times). Definitely shop here. Thanks

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Value
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Thumbnail of user zahikanadika
1 review
0 helpful votes
February 9th, 2023

I ordered three items from here, two dresses and one knit tops, all of which looks so great that I do not want to change size even though they are all a little small for me.

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Value
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Thumbnail of user maleneokon
1 review
1 helpful vote
March 4th, 2023

The item is pretty decent, especially for its price. Looks better than the much more expensive cotton button down shirts that I own. I'm looking forward to styling many outfits with it!

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Value
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Thumbnail of user wandag328
1 review
1 helpful vote
May 27th, 2023

This is a 5*star company. I do a lot of online shopping with various businesses. Spend hundreds monthly, some times weekly. But out of all the various businesses that target womans clothing this one is by far the best one out of the bunch! Not only are they reasonable, affordable,Makes you feel like the middle man days are a thing of the past...their are a few disappointments every now and then. But over all I give them a 5*****if you are a clothes shopper for the latest style in woman's clothing. Check it out!

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Value
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Quality
Thumbnail of user susanj2074
1 review
0 helpful votes
March 24th, 2023

Never ordered from Rihoas before but saw some amazingly cute clothes on a channel I watch. I saw many cute dresses browsing the site and couldn't believe it was even on sale! So much better than I hoped for taking a chance on a final sale. I chose two of them. Fits just perfect! I will be a returning customer!

Thumbnail of user miriamk97
1 review
0 helpful votes
June 1st, 2023

So far i give a five star bc i have just only placed my order. They have great coupons and deals for plus size women. I will update after my item has been received. Highly recommended.

Thumbnail of user maryh4382
1 review
2 helpful votes
April 22nd, 2023

Okay I bought a dress from here, it fits really well and looks nice, however the quality isn't the best, I would say quality is similar to SHEIN or worse. The fabric seems like thin plastic almost, but it's still not see through at all. I'm still gonna wear the dress it's beautiful and you can't really tell that the quality is bad from looking at the outside.

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Thumbnail of user anniel253
1 review
0 helpful votes
June 13th, 2022
Verified purchase

Overall happy with the purchase, it's a decent bikini. The fabric is soft and the color is gorgeous! Moreover,
I am really satisfied with their customer service, they replied to me quickly and answer my questions patiently, I do recommend this shop to you.

Thumbnail of user melindac712
1 review
3 helpful votes
October 14th, 2022

Don't buy from this company. Their size guide is vastly different from the actual clothing item so most likely the items you purchase won't fit. On top of that, the customer service was rude, dismissive, and illogical and violated their own Returns and Exchanges policies. They wouldn't acknowledge their size guide error and refused to refund or exchange the item. Not sure how they received any 5star reviews on here but they sound fake as though they've all been written by the same person.

Tip for consumers:
Don’t buy from this site

Thumbnail of user steffaniee3
1 review
0 helpful votes
March 28th, 2023

Rihoas always has what I need for any occasion. Whether it is for a wedding, work or simple outfits for every day wear. Amazing!

Thumbnail of user violad34
1 review
1 helpful vote
May 25th, 2023

The dress fit EXACTLY how described and fit my body so beautifully and nicely! So comfortable and great material and put together nicely. The only reason I gave four stars is because the color is much darker in person than it was in the picture! Which I didn't mind because I loved the color but for someone who wants exact same that could be a tad frustrating. Overall great experience. Thanks for better quality.

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Thumbnail of user nazihahsumaiyah
1 review
2 helpful votes
July 7th, 2022

This dress really exceeded my expectations. I have gotten compliments every time I wear it! It's made of comfortable polyester material that is super breathable. I love the tie in the front, too. This dress would be easy to dress up or down depending on where you're going. The straps are adjustable, also, so I feel it would work well for all body types. I highly recommend it! And I want to buy more!

Thumbnail of user evelynj285
1 review
0 helpful votes
March 28th, 2023

I have never had any issues with Rihoas. The quality of the clothes is great and the best feature is their customer service and returns policy. Online store like Rihoas can have difficult return policies which make it hard for people to actually get something they like, but Rihoas's is great. I have nothing bad to say!

Thumbnail of user avishags1
1 review
3 helpful votes
November 21st, 2022
Verified purchase

I bought a sweater in Rihoas, the new clothing site that claims to be better that shein. It arrived with loose parts and with a missing button and another button that fell off when I tried it on. I contacted the company in the email they wrote for returns and no answer, tried again and nothing. Bad quelity material. Not recommended. I wrote a review on the site that was never published. Don't waste your time and anger and just don't shop there

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