• ricardo Group

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Overview

ricardo Group has a rating of 2.5 stars from 2 reviews, indicating that most customers are generally dissatisfied with their purchases.

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
How would you rate ricardo Group?
Top Positive Review

“Very serious site for sales between individuals”

Patricia M.
5/23/14

Very serious site for sales between individuals. Security is very tight - mailing addresses are confirmed - and this is the biggest such site in Switzerland. Scams are very rare on this platform.

Top Critical Review

“ATTENTION SCAM”

Associazione L.
6/20/23

ATTENTION SCAM: the customer service has asked me several times via email for a copy of my credit card front and back. Without asking me to omit sensitive data! 1- I sent a copy of my identity documents but the operator insisted on a copy of the credit card (I have all the emails as proof). 2- I looked for contacts to report the incident that does not comply with the ricardo regulation. Ch, but they don't give me a manager's email, an address or anything else. 3- I want to clarify what happened and another operator, however, replies and offers me in return the immediate reactivation of the account (saying that I have read bad emails = FALSE). 4- I opened an account, which was immediately blocked even before I could publish a simple ad for the sale of a vacuum cleaner. WARNING: never send a copy of your credit card, let alone if I already have your ID. Does anyone know how I can contact Ricardo.ch (but not customer service)?

Reviews (2)

Rating

Timeframe

Other

Thumbnail of user patriciam38
4 reviews
11 helpful votes
May 23rd, 2014

Very serious site for sales between individuals. Security is very tight - mailing addresses are confirmed - and this is the biggest such site in Switzerland. Scams are very rare on this platform.

Thumbnail of user loclounge
1 review
0 helpful votes
June 20th, 2023

ATTENTION SCAM: the customer service has asked me several times via email for a copy of my credit card front and back. Without asking me to omit sensitive data!
1- I sent a copy of my identity documents but the operator insisted on a copy of the credit card (I have all the emails as proof).
2- I looked for contacts to report the incident that does not comply with the ricardo regulation. Ch, but they don't give me a manager's email, an address or anything else.
3- I want to clarify what happened and another operator, however, replies and offers me in return the immediate reactivation of the account (saying that I have read bad emails = FALSE).
4- I opened an account, which was immediately blocked even before I could publish a simple ad for the sale of a vacuum cleaner.
WARNING: never send a copy of your credit card, let alone if I already have your ID.
Does anyone know how I can contact Ricardo.ch (but not customer service)?

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