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Rhythm and Beat

How would you rate Rhythm and Beat?
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New York
1 review
1 helpful vote
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Everything was fine
September 22, 2021

Everything was fine. My first order contained the guitar sunset on a darker t-shirt, which online looked ok, but was too dark when I got it. So I ordered one in white and it is terrific!

Date of experience: September 22, 2021
Ohio
1 review
1 helpful vote
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Rhythm and Beat t shirt
June 29, 2021

I've bought 2 shirts from them. Good quality material and the designs look just like what's shown. I'm a concert and festival goer, so these shirts speak for me. Really glad I got them.

Date of experience: June 29, 2021
Canada
1 review
0 helpful votes
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Company products
May 20, 2022

One tee shirt was damaged in shipping, but company resolved the problem. Happy with the customer service.

Date of experience: May 20, 2022
Costa Rica
1 review
1 helpful vote
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This survey is annoying
September 18, 2021

This survey is annoying. I got it and was pleased. Why do u need to review such a simple process. You see something you like and you buy. Have a great day

Date of experience: September 18, 2021
Colorado
0 reviews
0 helpful votes
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Do NOT buy a GIFT from this company!
June 26, 2022

I purchased a birthday gift for my son. I purchased a medium sized shirt. When it arrived all was well, but the shirt was too small for my son. I messaged the company and was told, unfortunately, since I received what I ordered I'm not "eligible" to return or get a refund. What company on the planet (besides this one and those who don't make it) has such a response to customer satisfaction?! VERY unhappy with them.

Date of experience: May 27, 2022
Texas
2 reviews
4 helpful votes
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Great as long as you get the size right
June 29, 2022

The 2nd time ordering from Rhythm and Beat found 2 of the 5 shirts to be too big. No big deal right? Just exchange them, right? Rhythm and Beat has other ideas. They ONLY exchange defective product and then only after sending them multiple pics of the defects. They also want pictures of the designs, to "investigate" who knows what. Then shirts are only exchanged for the same exact size and design. If you happen to order a wrong size, they expect you to EAT IT. Pretty rough for $5 Hobby Lobby plain shirts with prints added selling for $20. No other options offered. No idea where other reviews get off saying "Great Customer service". I call that very POOR CUSTOMER SERVICE. We like the designs, but not that much. Not buying there any more.

Date of experience: June 29, 2022
Massachusetts
1 review
0 helpful votes
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Ordered 3 only received 2!
May 31, 2022

Ordered 3 t shirts that were supposedly unisex, so I ordered a medium. Clearly not unisex. Snug on a woman. Also only received 2 of the 3!
Will be reporting this company unless I get a resolution quickly.

Date of experience: May 31, 2022
Massachusetts
1 review
1 helpful vote
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I paid more than the email enticing me to spend promised...
May 29, 2022
Updated review

I paid more than the email enticing me to spend promised I would. You can't honestly advertise that people are getting a certain price and then pull a "bait and switch" on people who have larger sizes. I know I still got some money off, but it was still not at the level of the deal advertised. Don't think I will be back.

Date of experience: April 29, 2022

I paid more than the email enticing me to spend promised...
May 15, 2022
Previous review

I paid more than the email enticing me to spend promised I would.

Date of experience: April 15, 2022
Utah
1 review
2 helpful votes
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Size guide inaccurate
December 3, 2021

I am looking for other posts about the size guide but haven't seen any so thought I'd call attention to it. It says "men's tshirt size guide" but the XL for example is 24 inch chest. I don't even know if that's large enough for a kids size but it's certainly too small for an adult. I have sent the company my concern but haven't heard back yet. Any clarification would be appreciated.

Date of experience: December 3, 2021
Pennsylvania
1 review
0 helpful votes
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It is as an online experience
August 30, 2021

It is as an online experience. Nothing special. I looked thru pages and pages of shirts, found a few that I like, paid for them and that's that. I don't really see the need for a 50 character review... unless I'm getting a freebie.

Date of experience: July 31, 2021
Australia
1 review
1 helpful vote
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Item not received
December 9, 2021

I have been asked to give a review more than once. The item has not been received. My assumption is, you believe that I am in possession of my order. This is not the case. I will now need to enquire as to where it may have gone

Date of experience: December 9, 2021
Israel
1 review
0 helpful votes
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I really liked the shirts that I received that I had order. Ordering and delivery was very easy - no simple feat to order from and to have items delivered overseas. But one of my three t-shirts was exchanged for a different design. It seems like Rhythm and Beat is trying to make this right. I can update once I receive the shirt that I had ordered.

Date of experience: October 23, 2021
Michigan
1 review
0 helpful votes
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So far so good
April 18, 2022
Updated review

So far so good. I HATE purchasing items via Facebook overall. I like to call it Scambook from all the bogus crap the site allows. Lets see if your company performs, and is real, and honest. If this works out, future business may come your way.
Well the shirts arrived and all was awesome until I washed the shirts and somehow missed the stickers that were on the shirts. Now the glue won't come off the shirts and all 5 of my shirts are unwearable.

Date of experience: March 19, 2022

So far so good
February 25, 2022
Previous review

So far so good. I HATE purchasing items via Facebook overall. I like to call it Scambook from all the bogus crap the site allows. Lets see if your company performs, and is real, and honest. If this works out, future business may come your way.

Date of experience: February 25, 2022
Illinois
1 review
0 helpful votes
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Gifts
December 2, 2021

My experience started out on a positive side. But the larger t-shirt I thought was going to be the color on the picture. But I got white... on my other t- shirt I thought I ordered the rock and roll t- shirt but I got music notes. Now it could be I clicked on the wrong picture but I was unhappy.

Date of experience: December 2, 2021
Massachusetts
1 review
0 helpful votes
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I liked the website, it was easy to order, and I got the shirt quickly. The shirt design was faulty and I have filed a complaint. I would like a new shirt with the design in the right place, or a refund.

Date of experience: July 11, 2021
Australia
1 review
0 helpful votes
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Worst after sales service ever
December 5, 2021

I love the idea of these shirts, unfortunately the quality has not lived up to their claims. The print has all but vanished in one section after 3 washes. I have contacted them on multiple occassions via their website and via email and have had no response at all... they claim to have great products, great support and service.

They have none of those 3 things in my experience and I will not buy from them again nor will I recommend them to anyone else.

Stay away!

Date of experience: December 5, 2021
New York
2 reviews
1 helpful vote
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Not to repeat what I said to your colleague, and the dimensions provided were wrong. Whether Gildan dropped the ball or the dimensions are for men's apparel, the four tees I ordered are unwearable by me. And I'm no size six. I haven't removed the tags, or wore them, because I would like to return them when I buy new items that fit me.

Date of experience: July 17, 2021
GB
1 review
0 helpful votes
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Terrible
November 24, 2023

All I have asked if them, is to change what they've sent me for a smaller size. They haven't replied to three emails so far. Really disappointed.

Date of experience: November 24, 2023
California
2 reviews
1 helpful vote
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Good quality t-shirts
August 8, 2021

Good quality t-shirts. I was skeptical, at first, whether or not the graphics would fade. But after a few washes already, and the graphics on all of my t-shirts still look like new!

Date of experience: July 9, 2021
California
1 review
1 helpful vote
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Excellent
September 30, 2021

Excellent. The shirt is adorable, fits well, good color, funny as crap. Customer service was good. Item arrived in a timely manner and in good condition.

Date of experience: September 30, 2021

Overview

The company has garnered a mixed reputation among customers, with notable strengths in product quality, fast shipping, and appealing designs that often exceed expectations. Many customers appreciate the variety and affordability of the offerings, highlighting a positive overall experience with the ordering process. However, concerns arise regarding inconsistent product quality, particularly with sizing and material, as well as a lack of flexibility in return policies. Additionally, customers express frustration with excessive follow-up surveys and tracking app requirements, indicating a need for improved customer support and communication strategies.

This summary is generated by AI, based on text from customer reviews

service
39
shipping
6
quality
418

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