• Rex Art Co

Rex Art Co

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Overview

Rex Art Co has a rating of 3.4 stars from 611 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rex Art Co most frequently mention customer service. Rex Art Co ranks 8th among Art Supplies sites.

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What reviewers want you to know

Positive highlights

  • There should be more enterprises out there that take such pride in providing such great customer service.
  • The price for the stretcher bars was good and shipping cost was not outrageous.

Critical highlights

No critical highlights yet

How would you rate Rex Art Co?
Top Positive Review

“Love this site”

Tanya M.
1/16/23

I was ordering a lot of materials on this site. They always deliver quickly and prices are good. I'm currently working on a big project and I need a lot of things. Also, custom made canvases is a reason I order here. I can't get them at a local store. This is my life saver.

Top Critical Review

“I had a lot of trouble understanding why if I added...”

Elizabeth S.
8/9/20

I had a lot of trouble understanding why if I added more quantity to get free shipping on an order of over $100, it kept coming back with a note that said one or more of my items did not qualify, but I would get a reduced shipping fee, which I thought was still too high. I only am ordering these panels because I can't get them anywhere else. So I ordered only the minimum and still had to pay $19.50 shipping. You need to do something about the high costs of shipping. I won't be buying anything more from Rex Art.

Reviews (611)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (70) stretcher bars (19) wood panels (23)
Thumbnail of user evina1
7 reviews
1 helpful vote
February 21st, 2021

For my artwork, I usually required a custom-sized wood panel. So, bought one of them from rex art and I am so surprised with the quality which they provided. Received the product in well packed manner.
On time service. Overall great experience.

Thumbnail of user derekc224
8 reviews
0 helpful votes
March 16th, 2021

They have almost everything related to arts. Ordered some paint brushes from them which are not easily available on other sites. Good quality.

Service
Quality
Thumbnail of user robertoh41
1 review
0 helpful votes
January 30th, 2020

There was one small ding on the side that I can easily repair. The panels are clean and sharp-edged and the construction is very sturdy. Outstanding customer care.

Thumbnail of user joshh306
9 reviews
0 helpful votes
September 13th, 2021

A very great place to shop for any kind of art supply with good quality. They take exactly the amount of time they say for the delivery.

Thumbnail of user johna1058
2 reviews
1 helpful vote
June 11th, 2018

I received my portfolio on the date designated. Perfect for my needs of storing my childrens art and a few of my pieces as well. Quite roomy.

Thumbnail of user donaldc176
1 review
0 helpful votes
May 24th, 2018

Had difficulty navigating your ordering site, but finally got it on the third try. The order was correct, well packed, and on time.

Thumbnail of user jodil30
Jodi L.
1 review
0 helpful votes
December 25th, 2017
Verified purchase

I was happy to find oversized prestretched canvases at reasonable prices. Shipping seems to be a lot, but hopefully they will arrive safely.

Thumbnail of user julieb392
Julie B.
1 review
0 helpful votes
December 22nd, 2017
Verified purchase

Website very clear. Just wish shipping wasn't as expensive as it is! Customer Service very professional and did a good job letting me know what to expect. The product had some flaws that I shared already along with two photos.

Thumbnail of user williamr204
William R.
15 reviews
1 helpful vote
May 30th, 2018
Verified purchase

So far so good. everything displayed appropriately. However., it's 5/30/2018 and the Memorial day notice is still on.

Thumbnail of user deenak5
Deena K.
1 review
0 helpful votes
September 5th, 2017
Verified purchase

Love your site, and all the great products and specials available. My only wish is that as a Canadian you would allow Canadian credit cards to be used when shipping to a boarder for pick up. I have a good friend in the US who placed my order for me with her credit card which still works...I would just love the chance to shop as a regular customer as I live very close to a boarder and pick things up all time from other American companies where I do some online shopping from.

Thumbnail of user staceyh78
stacey h.
1 review
0 helpful votes
May 17th, 2017
Verified purchase

did not receive the ten dollar off that showed up until I gave you all a call about the simply simmons brushes. when I returned to the site the discount disappeared

Thumbnail of user jamesd638
James D.
2 reviews
0 helpful votes
May 12th, 2017
Verified purchase

Good service, good prices, brings me back again; plus in the past they will contact you and let you know what is happening.

Thumbnail of user clevoej
Clevoe J.
1 review
0 helpful votes
July 5th, 2017
Verified purchase

A little confusing first time thru site, especially finding what I wanted. Search didn't work as well as expected

Thumbnail of user yolandam40
Yolanda M.
1 review
0 helpful votes
December 7th, 2015
Verified purchase

Great price, just what my son wanted. Not happy with shipping pricing, thought it was a little high for a $33 orger

Thumbnail of user shanea44
shane a.
1 review
0 helpful votes
November 8th, 2017
Verified purchase

Brushes were not exactly as I expected, having bought a Signet from Jerry's Artarama recently, appearing to be from earlier models.

Thumbnail of user byronn9
Byron N.
1 review
0 helpful votes
December 31st, 2017
Verified purchase

This website will never let me sign in, so always have to type in info. other then that...I'm happy.

Thumbnail of user chandlerp3
Chandler P.
1 review
0 helpful votes
November 4th, 2015
Verified purchase

When I had questions about brush sizes and called, the man on the phone was extremely helpful and polite which is lacking with most art suppliers. I have my own art instruction buisness and plan on shopping from Rex Art again.

Thumbnail of user patrickb155
Patrick B.
1 review
0 helpful votes
December 12th, 2015
Verified purchase

It was easy to find what I was looking for without having to sort through a bunch of stuff I didn't want to look at. Well done.

I would like to see you add a 'Compare' feature to make it easy to see similar products side by side.

I love your competitive pricing! I will most definitely look at your site first for art supplies.

Thumbnail of user elainem88
Elaine M.
1 review
0 helpful votes
April 11th, 2016
Verified purchase

Excellent service! I am most satisfied and will highly recommend this company to my fellow artists.

Thumbnail of user cynthial83
Cynthia L.
1 review
0 helpful votes
April 28th, 2016
Verified purchase

Found everything I was looking for quickly and at a good price. Hopefully the free shipping applies to Alaska.

Thumbnail of user kb167
K B.
1 review
0 helpful votes
February 2nd, 2016
Verified purchase

I don't like the options to ship what's in and pay for future shipping or just ship what you have and cancel the order. There should be an option to wait until it's all assembled to ship.

Thumbnail of user lorettag16
Loretta G.
2 reviews
0 helpful votes
January 30th, 2016
Verified purchase

The shipping is way too much for the products I order---
brushes & paper that weigh hardly anything. This keeps me from ordering very often.

Thumbnail of user sarac125
sara c.
1 review
0 helpful votes
April 25th, 2015
Verified purchase

i'm a little concerned about what happens if something isnt in stock - its fine if i dont get the item, so long as im refunded for it if its not there.

Thumbnail of user jonr109
Jon R.
1 review
0 helpful votes
November 24th, 2017
Verified purchase

Glad you don't require a minimum order of the Best lightweight stretcher bars! Jerrysartarama requires you buy a minimum of 96 which I hate!! Thanks Rex!! Jon Rattenbury

Thumbnail of user pault200
Paul T.
2 reviews
0 helpful votes
December 4th, 2015
Verified purchase

Had everything I've been looking for and more! Easy to navigate! Will definitely shop this website again!

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