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Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.
Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.
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Perfect transaction. Looking at buying a new helmet. I won't buy from anyone else
Always satisfied with the service and products! Looks great!
I've shopped at Revzilla for years and they always have pretty competitive pricing and quick shipping. Their YouTube content is also very well made.
There was a wide variety, good sizes and fast delivery. The product was exactly what i was looking for. The sizing was perfect.
And the delivery was fast.
It was a good experience. Shipping was fast. Products were mostly good.
My order was delivered on time but when I opened the box, I found two of the same item when I only ordered one. I checked the invoice and my bank; I was also billed for two. Will contact customer service for a return.
I ordered a new helmet. I received a new helmet however it was made in April 2021. They say that helmets should be replaced every 5 years. This one is almost 4 years old already. It fits and feels great just wish it was a little newer. Revzilla must not check the manufacture dates. I would still buy from them again.
I purchased some casual gear and OEM parts and everything came exactly as ordered. I tracked everything with no issues at all.
Revzilla is the best. Fast shipping and great customer support. They have a decent selection of motorcycle parts
I alway use Revzilla, They make ordering easy and if i order wrong size or need to return items, they make that simple as well.
It has been good so far. I'll know more when I get my product. Thank you.
Will use them again. They got my order out really fast as I needed it to.
Awesome product at a good price. Overall a great experience.
Great product but the shipping company was horrible. It rode around on the truck for 3 days in my neighborhood before i received it, i was thankful the box wasnt destroyed
Order a Cardo Pack Talk Neo, I wasn't given an option to choose my shipping was automatically given free shipping which was USPS which I didn't want! Asked to cancel the order was told to late even though package was still sitting at the warehouse. I asked the rep why wasn't I given the option to chose a carrier I was told it had to be USPS because of the Lithium Ion battery, bold face lie! After waiting over a week for a 3 day ship I asked for an RMA I was given free shipping back and oh wait it was Fed Ex! So again why wasn't I able to pick my carrier and pay for a better service for a $300 comm unit? Nothing but lies will never use Revzilla again or it's partner companies!
I got what i ordered quickly as expected. I need to contact customer support because the pin lock insert is ordered didn't fit. But that's another matter.
Ordered a new visor for my helmet; it was delivered real quick! Very much satisfied with revzilla's service, and will most definitely order from em' in the future.
Easy website and fast. Quick. First time user. I will use it again. Thank you
I used to struggle with fogged up visors. I tried antifog chemicals and solutions, nothing worked. I decided to try a Pinlock. It is amazing to get on my bike and go. No more fogging and the inserts were less costly than all that other antifog solutions. I have 3 helmets and they all have Pinlock inserts.
Thank you for taking the time to share your experience with us. We are sorry to hear we fell short of a great experience. Please know that we take your feedback seriously. Unfortunately when trying to process orders quickly and using automated systems the window to cancel or modify can be narrow. We do apologize for your frustration. This can be the downside of getting orders processed and shipped quickly.
We cannot choose what carrier your order ships with at this time that is an automated process handled in our warehouse. I'm sorry for the confusion about shipping and the reasons given, Because of the lithium battery expedited shipping from any carrier is not possible so the item would ship ground by any of the carriers.