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RepairsUniverse

How would you rate RepairsUniverse?
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Canada
4 reviews
2 helpful votes
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Pleased Customer
November 20, 2019

Never shopped online before and was hesitant. Repairs universe made it easy to do and understand. Prices were competitive and I received the product faster than expected. Was very pleased with Repairs Universe!

Date of experience: November 18, 2019
Canada
1 review
0 helpful votes
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Best experience
May 6, 2019

Broke my phone screen and here I was ordering one and fixing it for half the cost at other places. This was the best experience I've had fixing a device yet. I've become the electronic repair man for my whole family and this has made it a better process for me. Thank you.

Date of experience: May 5, 2019
Canada
1 review
1 helpful vote
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They are pretty good
November 20, 2019

My phone screen was damaged and I did not know what to do however I came across Repairs Universe and I ordered some stuff to get it fixed. I got everything I ordered and in good time. I would definitely order from them again.

Date of experience: November 19, 2019
Canada
1 review
0 helpful votes
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Amazing quality
May 2, 2022

I bought a google pixel 5a touch screen replacement, and I was looking for a high quality replacement, not a cheap and low quality one, and in this site, I found the perfect product! Works fantastic, and looks as good as the original from the factory. I'm more than satisfied

Date of experience: May 2, 2022
Canada
2 reviews
0 helpful votes
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The website was easy to navigate and shipping was fast. I have ordered several part from this company for both my wife's and my phones and the parts have all been direct replacements. Very happy with the products.

Date of experience: November 28, 2018
Canada
1 review
0 helpful votes
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Screen replacement for iphone 12 pro max
May 2, 2022

The screen replacement that I've purchased here for my Iphone 12 pro max has an incredible quality and also an amazing functioning, I couldn't be happier about the product that I got. Beside that, the shipping service had no cost at all, and that was also great, I recommend this store

Date of experience: May 2, 2022
Canada
1 review
0 helpful votes
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Highly Recommended
June 30, 2019

I highly recommend this web site to buy items for repairing mobiles phones.
The service is very good and the time for shipping the product was very quickly.
The product has a very good quality. The replacement of the touch screen was very easy thanks to your video tutorial on youtube and it works perfectly, of course!

Date of experience: June 29, 2019
Canada
1 review
0 helpful votes
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Incredible customer service
April 1, 2022

The customer service in this store it's absolutely great! They were areally gentle and helped me to choose the right product to fix my device, their staff it's definitely the best, and they are super respectful and willing to help you. I recommend to purchase in this online store!

Date of experience: April 1, 2022
Pennsylvania
1 review
0 helpful votes
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Awesome service
May 17, 2017

The website is super easy to navigate and placing an order was a breeze. I was amazed at how fast I recieved my order as well and also being able to track my package with pin point accuracy was awesome. High quality product and I will absolutely be ordering again. This is my new go to.

Date of experience: May 17, 2017
Pennsylvania
1 review
0 helpful votes
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Received part deferent from offered. After requesting a full refund including cost of return they changed item's description and refused pay for return. They charged almost nine $ for shipping. My return back cost was $3.64.

Date of experience: December 19, 2017
KR
1 review
2 helpful votes
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IPad Pro 10.5 screen
October 10, 2020

Horrible product, when I received the screen I had dead pixels down the middle so I took pictures of the defective product and returned it for a replacement. Upon RepairUniverse receiving my return they sent me a message back saying that I sent them a broken screen and that they will not reimburse or replace the defective product. So I lost $190 for nothing.

Date of experience: October 10, 2020
Canada
1 review
0 helpful votes
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Huge variety
April 18, 2022

They offer a huge amount of products in this site, I finally found the piece that I needed so bad to at last, fix my ipod, I'm glad I've found this site on line, cause otherwise, I wouldn't have my ipod back. I recommend this store absolutely, they have everything and more

Date of experience: April 18, 2022
New York
1 review
0 helpful votes
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Defective parts
March 1, 2016

They must not have tested the part. It came with burnt out pixels. Tried to get a new part and was told I'd have to buy a new part and remove old part in which I was told very difficult to remove without damaging. If it is damaged it voids warranty. Could have been voided if they test their crap.

Date of experience: March 1, 2016
Canada
1 review
0 helpful votes
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Great prices and fast delivery
March 30, 2022

I needed a sim card tray but as soon as possible so I could use my phone again, and they suggested me which shipping method to pick, and also the product was really affordable and well priced, I feel like I did an amazing deal when I decided to purchase in this online shop

Date of experience: March 30, 2022
Pennsylvania
1 review
0 helpful votes
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Repairs Universe POOR
February 18, 2016

Tried to cancel the order less then 24 hours after ordering it and they said they couldn't which I should of just denied it on the credit card. Then get the LCD installed it and it didn't work thousands of specs on the screen. Tried to remove the end where I started to install it and didn't re heat it (never though the end was that attached) and cracked it. I'm out 150.00 good luck to ever else purchases them. Buying one local now!

Date of experience: February 18, 2016
Canada
1 review
0 helpful votes
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Their charger port cable is 2mm short... which makes it useless. I bought a replacement charger port for an iPhone 7 Plus. This requires the entire phone to be disassembled in order to replace the charger port. Upon assembling the phone with their new charger port installed I found out that the cable to connect it is 2mm short as a result it will not connect. This means I have to order a new part from someone reputable and then reassemble the entire phone. Repair universe idea of customer service is that I should mail the part back, but make sure it is brand new and unused. Well thats not possible as in order to fit the part you have to install it. Who would think someone would go to the trouble of making a part with a cable that is 2mm too short.!? They would then like me to mail it back to them. The postage charges are worth more than the $6.99 the part costs. Save your money and buy from someone else unless you too would like to waste an incredible amount of time and money.

Date of experience: May 26, 2020
Canada
1 review
0 helpful votes
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Great Deal!
February 22, 2019

I was able to order the correct item and with the help of RepairsUniverse youtube video I was able to successfully replace the broken part of my devise.
Replacement part was exactly what I needed and shipping was quick.
Thanks!

Date of experience: February 21, 2019
Canada
1 review
0 helpful votes
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Great prices
March 14, 2022

It was completely affordable and convenient for me to purchase in this site, I found the product that I needed and I got it for a really low cost. Also I was amazed by the fact that I spend no more than 5 minutes while finding the product and the payment, So it's very simple to buy in this site

Date of experience: March 14, 2022
Canada
1 review
0 helpful votes
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Good easy website to navigate, fast shipping, good product. Would definitely suggest them to a friend, great website great customer service and easy returning. All around great service. Definitely worth 5 stars

Date of experience: May 7, 2019
South Dakota
1 review
0 helpful votes
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Terrible Customer Service
September 20, 2019

Received Ipad replacement screen without adhesive. I called requesting expedited adhesive, they then sent Iphone adhesive non-expedited. I called, they said would call back and did not. I called for refund, they said I would have to pay shipping. I still don't have advertised product and now have to pay shipping to return it. Unacceptable.

Date of experience: September 20, 2019

Overview

RepairsUniverse has a rating of 3.8 stars from 344 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RepairsUniverse most frequently mention screen replacement, free shipping and high quality. RepairsUniverse ranks 2nd among Mobile Repair sites.

service
170
value
169
shipping
170
returns
166
quality
170