RepairsUniverse

My experience has been fantastic. Finding the right parts was a breeze, and the items arrived in excellent condition at my home. The setup was simple and straightforward."

DO NOT ORDER from this website. Save yourself the time and money. I had the screen in my phone for ONE week. It stopped working completely one day. I contacted the customer service (online since no one would answer the phone) and they told me I would need to ship it back for a replacement. (you have pay to ship the DEFECTIVE screen back) So I ship it back. A week and a half later I haven't heard anything so I contact someone on the website again. I get an email back stating that an email was sent Dec. 19,2019 (I did not get this email at all) and that the return could not be processed because there were "scratches on the screen". There were NONE. I had the entire screen covered the one week it was used. It was defective, so now this "thousands of five-star ratings" company has my money, the screen I payed for, and I have been without a phone for nearly three weeks. HORRIBLE CUSTOMER SERVICE, HORRIBLE PRODUCTS, STAY AWAY AT ALL COSTS.

I adore the product's quality, and I'm overjoyed that I've finally found it. I received exactly what I purchased and what was advertised on their website, and the service was outstanding.

I am very happy with this company; it is really quick to acquire parts, the workers are very friendly, and the parts are excellent; I will use it again and recommend it to my friends."

You can buy parts from here, but don't let them repair your device. This is because if something goes wrong with the repair, they won't refund you even for the part that they used.

In my case I send over my phone because I drop my phone and screen broke. So, then they return the phone back to me and there was two issues: 1-the screen was not properly glue down. 2-there was a dead zone in the screen. So this tells me that they did not check my device properly before it left. So I decided to just return the screen and get a refund.
Once I return the device, they told me they check the screen and it works and so they can not refund me any money.
Then they want me to pay the shipping cost to return the screen back to me.
So clearly there is something going on with the phone.
Now I just lost $70 for them not to fix my phone and I have to keep another $70 screen even though it did not fix my issue on the phone. So am down $140 right now.

In conclusion, this company only want to take your money, but if they screw up they will not refund you at all.

I was looking for a replacement headphone port for my 5th gen iPod video. So I found RepairsUniverse online and purchased, what they called a replacement port for the 5th gen iPod video. Shipping was quick, price was right, item received was clearly used, the ribbon was kinked, and based on the shape of the port itself, not originally even from a 5th gen iPod video. I did not notice the slope of the port housing until after having installed the item, expecting to have been sent the correct item. Upon installing the replacement part my Ipod would only play stereo if I left the headphone jack half out of the port. I test 4 different headphones with the same results. Upon contacting RepairsUniverse to ask for an exchange part, I was informed that I could either 1. Buy another replacement and send back the original at which point they would decide if I would be getting a refund on the original part. Or 2. Ship back the defective part, at my cost, and again wait for them to decide if they would be sending another replacement. RepairsUniverse, what a joke. So they send out a non-original, used and defective part and then want you to buy another part and maybe you will get refunded the original purchase. NO Thanks. I am not spending anymore money with them. Beware the quality of the parts and their return policy.

I was able to replace my Stylus Pen at a very affordable cost and although we are going through the COVID-19 pandemic, my order was still delivered on time. Great stuff.

I ordered a replacement screen for my iPhone XS, because two days after I got my phone and I managed to shattered the screen. Replacing the screen was fairly easy.

When I received the screen it was broken, the wires that were suppose to be connected to the screen were detached. The packaging didn't show signs of damage I followed the process the company laid out by taking pictures of the package, and the condition of the screen, wires etc. I printed and filled out the form they required and spent more money to send th defective product back to Repair Universe. This process took 2 months! At first they couldn't find the delivered package. Then, when they found it and saw the detached wires they accused me of cutting the wires! THEY REFUSED TO REFUND MY MONEY OR SEND ME ANOTHER SCREEN! How does a Business that handles their customers this way stay in business? My issue is still not resolved. They said their decision is final. So They Took my money and dont get the screen I paid for!