RepairClinic has a rating of 3.3 stars from 198 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RepairClinic most frequently mention replacement parts, exact part, and help videos. RepairClinic ranks 6th among Appliance sites.
I recently purchased a replacement water inlet valve for my dishwasher from RepairClinic.com, and I couldn't be happier with my experience. The website's search functionality made it easy to find the exact part I needed, and the product description provided detailed information about compatibility and installation. The ordering process was seamless, and my part arrived promptly and in excellent condition. Overall, RepairClinic.com provided exceptional service and high-quality products, making my repair process smooth and hassle-free.
I made the mistake of placing an order with them before looking at reviews. As soon as i placed the order I realized it was a mistake...I was on the checkout screen and it said the total was $33 and under shipping it just had a slash mark. Again, it said the total was $33...I placed the order and then on the confirmation screen suddenly the total had changed and they had added over $12 for shipping...I have done plenty of online shopping, I'm not dumb. This is a super shady business practice and I guarantee they're doing it on purpose. There are A LOT Of bad reviews about them as well...Do yourself a favor, order from a different site. The chances you have a good experience with Repair Clinic are extremely low.
I recently purchased a replacement water inlet valve for my dishwasher from RepairClinic.com, and I couldn't be happier with my experience. The website's search functionality made it easy to find the exact part I needed, and the product description provided detailed information about compatibility and installation. The ordering process was seamless, and my part arrived promptly and in excellent condition. Overall, RepairClinic.com provided exceptional service and high-quality products, making my repair process smooth and hassle-free.
So fast! I ordered a part for my dryer in the morning and it arrived before the day ended. Their customer service staff is very polite too.
I ordered a new evaporator fan motor for my Kenmore fridge and found exactly what I needed at RepairClinic for $120.
The part arrived quickly, and their detailed installation videos made my repair easier.
I recommend buying here.
When my washing machine broke down, Repairclinic was suggested by a friend. Their website was easy to use, and I was able to find the part I needed right away. The package showed up on time and without any problems.
I turned to RepairClinic when my refrigerator's water filter needed replacing. Their website was easy to navigate, allowing me to quickly find the exact filter model I needed. The shipment arrived faster than expected, and their customer service was exceptional.
I highly recommend buying here for anyone looking for top-quality replacement parts. The process of shopping for the parts I needed was incredibly simple. Their efficiency and reliability in providing the right parts made the experience exceptionally positive.
I especially like the help videos. It made my repair so much easier. They also have an extensive list of repair parts so no problems there.
I am writing this review because Repair Clinic customer service will not respond to me. Apparently they have no idea what customer service means, nor any interest in improving performance. I ordered a gas stove replacement burner - the exact same burner that failed 3 years ago. Not only did Repair Clinic raise the price nearly 60% ($77 to $102), but the casting was not threaded for the 4 mounting screws, and they did not include any screws!
I am a retired Mechanical Engineer with 40 years experience in design, construction, and factory maintenance and at 74 have no patience for poor customer service.
Tip for consumers:
Generally good, but watch carefully
Products used:
Yes, but I had to purchase screws to mount the burner and get the casting threaded for mounting bolts
They are my lifesavers whenever I need a part. High-quality products. Professional online customer service. I had a problem with my order only once, but I was able to easily cancel my order and get a refund. Truly a great experience.
Tip for consumers: Familiarize yourself with shipping and refund policies on their website before ordering.
Products used: Heat pump parts
I never had any problems searching for OEM parts. They have an extensive inventory of replacement parts and help videos that make my appliance repairs possible.
Before ordering a part itll say delievry in 2-3 days. You order and then it tells you its not expected for 4 months. Then I have to waste my time calling customer service on hold. They dont make it obvious its on back order at all.
I've been on the hunt for some really hard-to-find appliance parts, and I found them here. They have an incredibly wide selection, covering even the most obscure items on my list. Plus, I can always count on them for quick and dependable shipping.
Been waiting 7 days for a part the size of a cigarette pack that was shipped via FedEx. Put it in an envelope and send it through the Post Office. Would have cost less than $8.00 and the mailman would have put it in the mailbox! Poorest shipping decision I've ever dealt with.
Every part is authentic, and the service is reliable. I solely purchase OEM replacement parts from this source for all my repairs.
What really sets RepairClinic.com apart is its fast shipping. The part I ordered arrived much sooner than I expected, and it was exactly as described. The quality of the part was top-notch, and it fit my appliance perfectly.
I made the mistake of placing an order with them before looking at reviews. As soon as i placed the order I realized it was a mistake...I was on the checkout screen and it said the total was $33 and under shipping it just had a slash mark. Again, it said the total was $33...I placed the order and then on the confirmation screen suddenly the total had changed and they had added over $12 for shipping...I have done plenty of online shopping, I'm not dumb. This is a super shady business practice and I guarantee they're doing it on purpose. There are A LOT Of bad reviews about them as well...Do yourself a favor, order from a different site. The chances you have a good experience with Repair Clinic are extremely low.
Products used:
none, cancelled the order
This company doesn't care about their customer at all. They just care about making money. I got my order late and some items were missing so I called their customer hotline. But the person I talked to was very unhelpful and unapologetic making the situation look like it was my fault. He was very rude. I'm never going to buy from them ever again.
The site is very user friendly and features a wide variety of appliance parts that cater to all kinds of home appliances. I was impressed with their vast selection of parts, but what stood out for me was the extensive help manual that the company provides. When I needed to repair our microwave, the help manual served as my go-to guide. The manual was simple and easy to understand, providing detailed step-by-step instructions that helped me confidently handle the repair myself.
When my dishwasher hit a snag, a friend pointed me to their website. I was delighted to discover that they housed the exact parts straight from the manufacturer. This guaranteed that I received top-notch replacements. Their wide-ranging selection of parts made my search for the needed parts a breeze, eliminating any hassle.
Amazed at their product selection. They have all the branded parts that I need. At the best prices too. Never encountered an out-of-stock situation with them either. Proud repeat customer here.
I've had a great experience with this company. Their website has helpful how-to videos for repairs and a wide selection of parts - it's everything you need in one place. The part arrived on-time and was packaged well.
The website offers an extensive selection of parts, making it easy to find exactly what you need. I have used their services twice and have always been satisfied with their products. The best thing about this website is that they only sell genuine components, making it a reliable source for repairing or upgrading equipment.
I work as a technician and I find them to be the perfect fit for my work, I've found that sourcing OEM parts has been simplified thanks to them. Their services stand out, and the authenticity of the parts they provide is unquestionable.
I have used this site multiple times and I've never been disappointed. More than the parts they provide, their technical assistance adds value too. They tell you exactly what's wrong with your appliance before you hastily buy the wrong part. Huge savings! Customer-friendly policies too.
The agent I spoke with was friendly and knowledgeable. She helped me find a specific part for my fridge that I had been struggling to find anywhere else. It arrived quickly and fit perfectly!
One million parts for appliances, lawn mowers, furnaces, and 40 other household products ship the same day. Call 800-269-2609 from 7 am to midnight.
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