Renewalbyanderson

LADIES BE AWARE that if you contract Renewal by Anderson you may be disregarded and spoke to rudely. I purchased 18 Anderson windows to replace my 10 year old improperly installed leaking Pella windows due to Pella not honoring their warranty. This was an emotional experience since I was taken advantage of by Pella. Anderson found rotted wood in the wall from water leaking from the Pella windows. They had to keep stopping to address what to do with the Project Manager. I asked a few questions and was CURTLY told "DO NOT ASK ANY QUESTIONS. YOU MAKE US NERVOUS." Excuse me but I am the home owner and I paid $50,000 to have these windows replaced by Anderson. Anderson knew of the potential damage going into the project. Shocked by their statement, I reached out to both the Sales Consultant and the Project Manager. Never should anyone be talked that way. The Project Manager failed to address the issue that day and later insinuated I caused them to fall behind in the schedule. He alotted only 2 days for 18 windows with potential issues. No apology given. Pulled the crew and stopped work. Then the Project Manager would only communicate with a male friend of mine. I am the home owner paying this bill! Once I believed in Anderson--Not Any More.