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Remitano

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Nigeria
1 review
7 helpful votes
Follow Ziz I.
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BestCryptoP2PxchangePlatform
August 22, 2021

Remitano is my number one platform for Crypto P2P exchanges. Why? Because of safety, security, trust, ease and speed with which transactions are carried out, stability and excellent communications with customers as well as a very responsive support. It's just a great platform. One that's constantly seeking out ways to improve upon it's services.

Date of experience: August 22, 2021
Nigeria
1 review
0 helpful votes
Follow Nduka M.
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For the past days now I have created my account with remitano, I have experience great things that are very much different and better than other websites... Both their security, customer service and others are very impressive and Exceptional
Nice trading with you

Date of experience: April 14, 2021
Nigeria
1 review
2 helpful votes
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There's no other!
August 31, 2018

There's no other p2p like Remitano in the market that makes if the best... could be better but they're actually trying. And their customer service is something to tell your friends about: (ONE of the BEST)

Date of experience: August 31, 2018
Nigeria
1 review
0 helpful votes
Follow Ibrahim Q.
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However, since I av bin using Remitano as exchanger the service has always been better and the customer care agent is very effective in terms of any issue there is always good respond that ease the customer minds.

Date of experience: June 5, 2022
Nigeria
1 review
0 helpful votes
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Transaction Limits
July 29, 2021

Application of transaction limits during withdrawal of funds within a funded balance is very frustrating and a major point of dissatisfaction. A client should be allowed to withdraw funds up to the limit of the balance in his wallet at any point in time. I operate wallets with other crypto exchanges and they do not impose any limit restriction when withdrawing own funds. The implication of the restrictions implemented by Remitano means I would rather keep large funds with my other wallets than with Remitano since I cannot make withdrawals to honour obligations at will.
The second point of dissatisfaction is the high withdrawal fee of 0.******* btc charged per transaction. This fixed and very high transaction charge means that as a client, I can only bring transaction to Remitano as a last resort.

Date of experience: June 29, 2021
Nigeria
1 review
0 helpful votes
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Simple and Straightforward
July 16, 2022

Honestly, Remitano is my preferred channel to carry out daily cryptocurrency transactions.

The platform may not rank as top notch for crypto trading or complex cryptocurrency activities, but if you're looking for a simple, straightforward platform to keep, sell or buy your crypto, Remitano will not confuse you with unnecessary things. Plus, transaction costs are quite minimal.

I feel safe and contented with this platform.

Date of experience: July 16, 2022
Nigeria
1 review
0 helpful votes
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Trades
January 17, 2023

Great and smart although I am placing advert for sell for the first time it was exciting experience. I really appreciate the fact that Remitano was patience with me even Customer Service had to call me. It shows you really care. Thanks so much for your support.

Date of experience: January 17, 2023
Nigeria
1 review
0 helpful votes
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Very satisfied
January 20, 2023

Thus it's good but I still want to recommend Remitano to introduce an alarm or any indicator that can help new traders to identify potential coins and the the coins that may likely drop this will increase new users to recommend your exchanger to those willing to start practicing crypto currency business

Date of experience: January 20, 2023
Nigeria
1 review
1 helpful vote
Follow Ayebatarighebofa M.
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The best wallet so far
March 31, 2022

I started using remitano a year back and I have enjoyed there services.
1. They are reliable
2. Security conscious
3. Fast transaction
4. The costumer care are the best

Although I will also love to suggest that the company do a giveaway to everyone that registers under you with either little amount of BTC or Tron coin to encourage the user to get more referral, which also build the company.

Date of experience: March 31, 2022
Nigeria
1 review
0 helpful votes
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Remitano Transaction experience
July 15, 2022

I have been using Remitano wallet for about 1 year and 6-9months now, and Remitano transactions is awesomely fast both deposit, withdrawal and exchange of crypto currency and the customer service respond immediately if there's any issue and it will be resolved.

Date of experience: July 15, 2022
Malaysia
1 review
0 helpful votes
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Fast and secure
December 3, 2018

From my experience, before buying, buyer have to make sure login to bank online and can make the fund transfer within 15 minutes, so transaction can competed fast. I have been making 2 transaction with remittano with no issue. Support!

Date of experience: December 3, 2018
Malaysia
1 review
0 helpful votes
Follow Zaira Izzati M.
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I am new
June 20, 2022

I am new and still learning to use this Remitano. One of my withdrawal transaction i think it takes more time. But the operator already assist and told me its actually because of weekend. May be can improve next time that the withdrawal can be made 24 hours 7 day. Tq very much

Date of experience: June 20, 2022
Singapore
1 review
1 helpful vote
Follow Ahmad C.
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Thank God for Remitano! I'm in Malaysia where buying and selling cryptos with fiat aren't as smooth and easy as with some countries. But through Remitano, I'm able to do so reliably and with reasonable confidence. Its escrow service is the safest and fastest for both buyers and sellers. When more people use it, the prices become close to the international spot price. This site deserves to be successful for providing us with such a great service.

Date of experience: November 13, 2018
Api R. Remitano Rep
over a year old

Thank you for your feedback, we're trying our best to improve the service.

Nigeria
1 review
0 helpful votes
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Dumb $#*! think that they are smart.
July 18, 2022

You are the most stupid people that I have ever seen. GO to hell with your platform. After submitting the online NIN you stupid idiots are still requesting for my bank card, as if that ain't enough you still want original birthday certificate. Don't ever send message to me again. You act as if you are good at security when you are a complete novice.

Date of experience: June 18, 2022
Nigeria
1 review
1 helpful vote
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Good but could be better
July 9, 2022

Trading on the app has been ok however i noticed for buy trades with flexible price, the price which a trade is completed as regards the rate against USDT is much larger than what is displayed. Also the price of btc to usdt has a difference from the market price of other platforms by almost $200. That is not fair, thus more persons will be prone to transfer their assets out of the platform to swap at better rates

Date of experience: June 9, 2022
Nigeria
1 review
1 helpful vote
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BEST EXCHANGE
May 26, 2022

Remitano is the best crypto exchange I have ever traded on. Their customer service are always there to attained and help out customers.
Remitano transaction fee is so low and the minimum withdrawal and deposit of the listed coins and tokens on the exchange too... nut a nutshell remitano is the best.

Date of experience: May 26, 2022
Nigeria
1 review
1 helpful vote
Follow zik a.
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So I wanted to sell my crypto and pay some bills, but all of a sudden, this company froze my account cause I was once on a VPN, okay they asked that i did my verification, i did every single thing, videos, statements. Then after the last video, they disappeared, then it dawned on me that they actually wanted to steal my money, they just needed an excuse. I pleaded, and I have been crying all day, this is my hard-earned money and a big company wants to steal it from me. I cant stop crying. They have stopped replying to my messages. This is 650$.

But i wont give up until i get my money

Remitano attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 25, 2020
Api R. Remitano Rep
over a year old

Dear Zik a,

We are very sorry for your disappointment this time. Remitano takes all feedback very seriously and we also sent you a email to ask for trade/issue to be able to resolve it better for you and change your mind in this feedback.
Or please send an email to us at sarah.review@remitano.com (Customer Success) so I can make sure that your issue will be resolved promptly and not happen again in the future.

Thank you,
Best regards,

Nigeria
1 review
0 helpful votes
Follow Jeffrey U.
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In p2p transaction I have never seen any other Blockchain that as fast to credit it customers account without delay. And it hardly to defraud any one on the platform cause of remitano security system it top notch. Simply the best.

Date of experience: July 3, 2022
Malaysia
1 review
0 helpful votes
Follow MOHD NOR KHAIRIL K.
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Good wallet
November 14, 2021

Easy to use. Simple to used certify that this review is based on my own experience and that I am in no way affiliated with this business, and have not been offered any incentive or payment from the business to write this review. I agree to Sitejabber's Terms & Conditions, including to not write false reviews, which is in many cases against the law.

Date of experience: November 14, 2021
Pakistan
1 review
2 helpful votes
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Opened 2 trades both were offline each trade take 30 mins to cancel so there goes an hour, 3rd trade waited 20 minutes thought he is also offline, he marked payment as paid on last minute but didn't paid it had to dispute trade after disputing remitano team told me to verify identity for fast process which i didn't the owner paid the payment after 20 mins.
2 hours wasted on a single trade

Remitano attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 21, 2020
Api R. Remitano Rep
over a year old

Dear Sumair a,

Thank you for taking the time to leave a review. We are very sorry for not being able to bring the satisfaction to you this time.
We also sent you a email to investigate what trade/issue that made you disappointed with us to resolve it better for you and change your mind in this feedback.
Or please send an email to me at sarah.review@remitano.com (Customer Success) so I can make sure that your issue will be resolved promptly and not happen again in the future.

Best,

Overview

Remitano has a rating of 2.8 stars from 1,023 reviews, indicating that most customers are generally dissatisfied with their purchases. Remitano ranks 1st among Cryptocurrency sites.

service
108
value
106
shipping
77
returns
82
quality
93
This company does not typically respond to reviews
+76