If you think you want to book a tour with Reko Tours, I have 3 words for you, DON'T DO IT! I was booked on a Reko tour that got cancelled in February of 2011 and have been trying to get my money back ever since - 16+ months as of this writing. I have been promised checks, which have never come, as well as lied to over and over. At least 3 people booked for this same trip told me Reko had the colossal nerve to recharge their credit cards the exact same amount of the original trip after they each had already received credit card company credit for their original expenditure. Worse still, one ill-fated passenger to whom that happened told me when the credit card company checked with Reko about this second fraudulent charge, Reko provided them with falsified documents that had he and his wife's name typed in on a list of people who had supposedly gone on a replacement trip, a trip this couple never made. How on earth this company remains in business is beyond me. Stay away from this company!!!
Stay Away. They sold 72 airline tickets in advance and then only provided 47. They will not pay me back the money I had to spend to buy the last minute tickets. They will not even try to work with me. I have tried for almost a year. If you have had problems with Reko Tours then please let me know at firstname.lastname@example.org. I am going to have to sue. They owe me 27,000.00
Wish I had seen these review before I used Reko Tours. While the hotel I booked through them was legit, the price dropped and rather than refund the difference to me Reko rebooked and kept the price difference of nearly $800. Empty promises got me a check drawn on a closed bank account.
We booked a trip to Egypt through this company. The day before the trip was to begin they notified us that the original scheduled flight to Egypt was changed from Delta to Egypt Air leaving four hours sooner. This made our connecting flights unworkable. It cost us an additional $700 that we were told they would refund. Needless to say they did not honor their word. This company only sells trips created by others and has no regard for their customers. I advise advoid using them for your vacation needs.
booked a tour with this company....cancelled and company advised me that my credit cards were credited...3 months later no credit on credit cards....company sent me cheques addressed to my credit card company....3 weeks later received a call from visa and cheque the tour company sent me bounced.....I was told so many lies that this company should be closed down..........will never even call the company let alone book with them......use a respectful company that won't lie to you and keep your money..................
booked trip and cancelled within penalty time and company held back refund...had to fight to get it and still out 2500.00....staff member told me they didn't have enough money to pay me even though the owner said the credits were gone thru on my credit card....would never book again and everyone should book with another reputable company...this one is not
Customer Questions & Answers
Votes Thanks for voting!
Did You Find This Page Useful?
Business owners: What’s your side of the story?
Manage your business