DVLA = Deceitful Victimised Laughable Appalling. Thats what it should stand for. I changed my vehicle on the 22/10/18 & informed DVLA the same day but was told I had to put it in writing. Here we go, going back to 1984 when we weren't computer literate. Completed all the relevant paper work & waited 3 weeks. I called them up & was informed it can take up to 6 weeks to take effect. I waited until way after the 6 weeks had elapsed and called them again I we told they hadn't received it even though I posted it the date after I sold my car. I was asked if I sent it registered, I said NO. Does that mean it's discarded if it's not correctly posted? So how does it vanish in the mail box I wonder? Ok. I repeated the process but sent it recorded, low & behold it reached its final destination. I called up a third time & asked if they received my details, begrudgingly the old bat told me they hadn't received it & it can take up to 4 weeks. Ok. I didn't send it via pigeon I sent it recorded. By this time I wanted to kill Some one. She put me on hold & made I investigations. Unbeknownst to me DVLA was still taking money out of my account for a car that I sold. (Silly me forgot to cancel the DD) I didn't think I needed to worry as they had all the info right in front of them stating when I sold the old vehicle, so I assumed a refund would be immenant. When I asked the ******* dollar Question of when will I get my money back that they took from my bank the lady told me it can only take effect on receipt of the notification which was December. I thought that was BULL$#*!, not only do they not allow you to complete the form on line but you have to sent the damn thing im as recorded delivery. What a scam. So they have taken £50 which is rightfully mine and pissed me right off. So my argument is: WHY CAN'T THIS BE COMPLETED ONLINE & SEND THE PAPER WORK IN AFTER. What's the point in taking all my vehicle & my details if it wasn't going to be updated on the DVLA system. I don't go out to work every pissin day so I could hand over £50 to this multimillion corporation. It may be just pennies to them but its a lot to me. Bunch of Common Thieves!