Overview

What reviewers want you to know

Positive highlights

  • I've also purchased, in past years, UPSs and replacement batteries, and have been happy with the quality.
  • Searching for the replacement battery I needed was quick and efficient.

Critical highlights

No critical highlights yet

How would you rate RefurbUPS?
Top Positive Review

“The overall experience was great”

Eric S.
7/10/20

The overall experience was great. I had a question regarding the product, so I called and the rep who picked up my phone call was able to answer my question, stayed on the phone while I submitted the purchase via the website, and said he would personally pull the product for shipping. The refurbished products arrived appearing as if they were brand new. They have been installed and are working great. Would definitely recommend and purchase from again.

Top Critical Review

“could not logon on with my original account ...”

JONATHAN S.
11/16/19

could not logon on with my original account ... it said the password expired due to inactivity ... ok, that's fine. I did the reset password, received the email, changed the password and it said the same thing ....... did it all over again, same issue. Annoying of course. Created a new account with no problem and wished i had a COUPON! I will buy another one of these on monday but my debit card won't let me buy another one today ..... PLEASE send me a coupon code as i am buying TWO of these same units. That would be great. thank you

Reviews (395)

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Reviews that mention popular keywords

replacement batteries (28) replacement battery (17)

Reviews from Related Businesses

Thumbnail of user daveb246
Dave B.
1 review
0 helpful votes
September 3rd, 2015
Verified purchase

Easy to use. We'll see how good the product is. I received the replacement unit and didn't work either. Not happy with unit. Requested a refund and will return items.

Thumbnail of user jonathans614
JONATHAN S.
1 review
0 helpful votes
November 16th, 2019
Verified purchase

could not logon on with my original account ... it said the password expired due to inactivity ... ok, that's fine. I did the reset password, received the email, changed the password and it said the same thing ....... did it all over again, same issue. Annoying of course. Created a new account with no problem and wished i had a COUPON! I will buy another one of these on monday but my debit card won't let me buy another one today ..... PLEASE send me a coupon code as i am buying TWO of these same units. That would be great. thank you

Thumbnail of user joshl95
Josh L.
1 review
0 helpful votes
April 27th, 2018
Verified purchase

I know I have an account as I get blasted with "sales" email ever since i placed a couple orders. I tried to reset my password three times. I never received an email to change password. I had to open a new account. WASTE of time.

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