Internet was very slow; not sure if due to web site or my comcast connection. Either way it makes shopping unpleasant.
I picked the battery that seemed most specific to my APC product. There is another battery listing (APCRBC109) apc #109 that seems to fit my exact product plus several others. They seem identical but I ended up ordering the one that listed only my BX1300LCD/BX1500 as compatible. I'm pretty sure they are the same replacement batteries.
Found what I needed quickly and at a great price - fantastic value! The instructions for replacing the batteries in our equipment were complete and easy to follow.
Your website comes up as 'parts not secure' in the https: address line so my guess is many customers drop out before actually ordering.
Your youtube video showed me what I needed, and the information there made the website easy to navigate
Web site has long standing inefficiencies, like easy access to the products I have purchased before, and no easy-to-find "print order" click after a new order is submitted.
It was quite easy to find my manual and find my replacement battery needs. Would have liked to change my shipping while ordering to expedited, but it wasn't an option. Instead, I could only call and no one was there to help, so I was put through to a voice mail. If someone needs expedited shipping I think it would be urgent, thus preferable to have it as a shipping choice. Just an FYI from one business to another. Happy to have found you and you came recommended by another business!
Mr. Peter Sherry @ RefurbUPS was very helpful & efficient during the ordering process.
5 star rating for Mr. Sherry (5 out of 5 stars)!!
We ordered on a Wednesday morning a little after 10 am EST, and UPS delivered the
batteries quickly by Friday morning a little after 11 am. Batteries arrived fully charged
& ready for installation.
On the other hand, the installation manuals were for APC model UPS (not surprising, since
RefurbUPS carries APC as their main brand). Our UPS were all of a different brand.
I found refurbups.com web site easy to fine the products that I was looking for. We received the order on time.
This is probably the 5th battery I've ordered in the last 10+ years, and I've been a satisfied customer each time.
I would like to have more product screenshots, preferably bigger screenshots where you can view product much closer. Product pictures are too small to view properly.
Easy to find right product, simple order and pay, fast delivery. That's what I see each time I order a product. Thanks
I ordered a battery for an apc 2200 recently and received it super fast. That experienced convinced me to look to RefurbUPS for future battery needs.
I spoke with John on the phone and he was very helpful in determining the correct replacement battery for my UPS system.
I don't appreciate having to create an account to place an order. Other than that it was a good transaction.
SSL certificate setup incorrectly, leading to security warnings. Looks like a legitimate mistake, but leaves me uneasy about ordering.
We keep a spare module to have on hand for immediate replacement if one goes bad - The one we received from you in June 2017 was badly damaged and could not be used in our Symmetra - its been sealed in the box over a year. Is there anything you can do to help us out on this?
I had trouble finding what I was looking for and needed to get the PN off a previous invoice. I've ordered from this vendor several times; it is my go to for batteries.
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