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The company's reputation is significantly marred by concerns regarding product quality and customer service. Customers frequently express dissatisfaction with misleading product representations, receiving items that do not meet expectations in terms of craftsmanship and design. Additionally, there are complaints about delayed shipping and a lack of responsive support, particularly when addressing issues related to returns and refunds. This has fostered a general sentiment of frustration and distrust among shoppers, suggesting a need for the company to improve transparency, enhance product quality, and strengthen customer service practices to rebuild its reputation.
This summary is generated by AI, based on text from customer reviews
Don't order from this site.
They give you legitimate expectations for when your package will arrive. Then don't actually ship it until you email them to complain. They advertise something that looks amazing on their site and then send you a garment that is a terrible imitation, looks hastily made, and will leave you weary to ever online shop again. When you contact them and notify them of how misleading they have been. They show no remorse and look to further get into your pockets for returning this piece of $#*! imitation they shipped to you. Take your business elsewhere.