Redpost Equestrian has a rating of 5.0 stars from 2,765 reviews, indicating that most customers are generally satisfied with their purchases. Redpost Equestrian ranks 96th among Outdoor Clothing sites.
I was on holiday to Devon and visited Redpost in person so I could try on yard boots and an Equidry coat. The service was fantastic, personal and friendly and the girl made numerous visits to their store for several items. I'm so glad I tried the items on as I ended up purchasing totally different items which fitted me much better. The store were then able to post my items home for me to Northern Ireland at the minimal cost of £5. The items arrived well wrapped and boxed in perfect condition. All in all I wouldn't hesitate to order items from Redpost.
Excellent value for money and free postage made the choice of web site easy, even though I had not used it before. My order came very quickly and I received updates by text about my delivery. Very good service!
Paid for next day delivery but item arrived several days late and was left on doorstep despite company being advised that the garage was a safe place to leave it. Ordered a Horze belly band, pony size, but this only just fits my slim 14.1 Connemara - I thought the full size would be much too big. There was a gap in the stitching but as I have a sewing machine I was able to rectify this. On the whole a disappointing experience.
It was a very satisfactory transaction from start to finish! Easy to find what I wanted and to purchase it...at a very good price...and even more impressive was that the item arrived next day at no extra cost...excellent! Will definitely use Redpost again.
I have not used Redpost Equestrian before but I certainly will again. So impressed with the whole purchase. Great price. I did pay for next day delivery but was surprised that it was here by 8.30 the following morning. Fabulous service, thank you.
I placed my order at redpost mainly due to the price vs its competitors. I placed an order for a Saturday delivery and was soon contacted to be asked if I wanted to move it sooner to me some money on the delivery... Although not suitable it was great customer service. Unfortunately the product I ordered was too tight in some areas of the fit for my wife so I've had to return the item. I'm very confident it will be processed quicker quickly primarily because of how they handled the initial order.
Would gladly order products from redpost again
Easy straightforward ordering with express delivery available very cheaply. Many websites appeared to offer the rug I wanted but actually did not have it in stock. I received it next day as promised and am very pleased with it - so is my horse!
Super fast delivery. My order came long before any others I had placed with other companies on the same day. Dropped a star for the product just because the packaging was a bit damaged which was disappointing, particularly for such an expensive item.
Fast and speedy delivery, products were fairly priced if not cheaper! I bought a girth that turned out to be slightly too small and needed to return it, their offer for a free item exchange was perfect and their returns/exchange form was so simple to fill out. An Email came through with in a couple of days from posting my parcel that my new item is ready to be sent out! Really good company!
I am not computer friendly but found the web site easy to follow. Goods look great - I shall see when I get them! So far so good
Got goods all brill. Delivery time last time took over a week! This time it all came much quicker - well done! Will use you again. Thank you
Outstanding ship time, great service and product is an excellent fit, quality construction and price would be at least $200 More from a US distributor. Based on price I was expecting a sub par product. Not so...pleasantly surprised.
I bought two dog rugs (in different sizes), got an email and a call to say one was a bit faded and would I accept with a discount. Much nicer than receiving something a bit substandard - however I would not have noticed the fading, unfortunately one of the rugs was too small, a quick call and the exchange was sorted. Superb friendly service with people who were happy to help! Will definitely be checking this site regularly to see if they have any other stuff I need. Can not praise them enough 5* plus rating - Thanks!
A search for a simple but elegant navy saddle-cloth on Google, led me to the site and I'm glad it did. It's easy to navigate and features some of the best prices I have found online. Communication was excellent and delivery was speedy. They have gone straight into my 'bookmarks.'
I still haven't received my order even though it arrived in the states 4/17. There has been no communication from USPS. I realize the problem is not on your end, but you need to know the the poor service your partners provide.
My first time ordering from you guys, definitely will order again! I found exactly what I was looking for and cheaper than anywhere else I'd tried, delivery time was super quick and I am extremely pleased with the service! Thanks so much
Ordered a lovely Rambo dog coat but it was to big. I called up and a lovely girl sorted it all out for me very helpful I will also be buying my horse rugs from here in the future Thank you for a good service x
Wanted new boots to work on stud farm and farm and found a pair not too expensive as I need 2 at least a year. Quality is great and the price was brilliant. Have looked on the website and seen lots of nice stuff so another shopping stint could be in the pipeline.
I am not a horsey person although I do like them. I use Companion Wound cream regularly on my dog who has a very severe yeast infection. This ointment has been so helpful and our Holistic Vet recommends it for human use too and we find it brilliant. Very gentle, soothing but effective.
I am very impressed by your consistently excellent levels of customer service. I have an odd-shaped horse and always seem to end up needing to swap my orders for a different size. This is mostly a fair, swift and hassle-free process. On one occasion I had a problem with a courier company not following instructions I had given. I alerted your office and was delighted:
a) when they contacted the courier company for me and got them to return with my delivery that same day
B) when my next delivery arrived by Royal Mail. I felt I had actually been listened to as a customer - a rare occurrence these day...
Found the boots ordered to be extremely good quality, although of course not used much so far. Fit was very good, especially as I have always had difficulty with wide calves. Boots look fabulous, very very pleased
A truly 100% positive on-line shopping experience. Totally perfect. Great product. Delivered over night for £3 extra. Just perfect. Looked at complete site further to such a great experience - vast range. Will most certainly shop again@ Redpost.
The products arrived promptly, the international shipping costs were very responsible, unlike some Amazon product where you can pay more for the postage than the goods.
The customer service I received was excellent, prompt and courteous responses.
Its nervy buying from a shop online for the first time, doubts run through your mind, are they scammers?, am I throwing my money away?, but you take the risk, order and wait, then a few days later there is a knock on your door. It's the delivery man, with the item you ordered, it's as described, it fits and does exactly what it says it does and all is good in the world:-)
First time using this website and would definitely use again!
Excellent service, great price on the products I ordered and fast delivery.
Would happily recommend redpost equestrian to family and friends
Thanks.
I love Redpost and always go to them first when I am looking for something for myself or my horse.
I do find that you are slightly more expensive than some other sites, but your delivery of quick, the customer service is excellent and don't ever quibble when I return an item so more often than not I am happy to pay the extra.
You are professional and courteous, and I have a good impression.
Customs duties means the products become more expensive for me but I would nevertheless return to you.
Rather long delivery time but this might be a one-off.
Many thanks otherwise!