Overview
RedeemVacations has a rating of 4.5 stars from 717 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RedeemVacations most frequently mention great experience, customer service and travel agent. RedeemVacations ranks 8th among Vacation sites.
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Was sent to me by email from a raffle that I won. So far the experience using the website has been working out fine for me so far.
Was sent to me by email from a raffle that I won.
I won this thanks Ms. Ross. I really do appreciate it I ain't never been out of Kentucky before and I am going to have a great time thanks to you.
It was quick, simple, and to the point. It is not confusing to navigate and there are instructional videos that explain how things work.
The only problem was that I only had two hotel options but luckily one hotel really caught my attention.
I love the experience, had a great stay, & a wonderful time. I will refer anyone to Redeem Vacations
It was the destination offered... would he nice to lengthen them out and let the consumer choose the destination... other than that... ok
It was the destination offered... would he nice to lengthen them out and let the consumer choose the destination... other than that... ok
Available dates was very limited. It would be nice to be able to my see the dates before we make commitment for purchase.
I didn't like it this experience I didn't get the days I asked for and I had to pay before I even got a chance to pick my days I'm not satisfied at all
Great, easy accessibility and makes easy for booking! Lisa has been a great help as well in assisting
Very easy and self explanatory. The links that are provided to navigate the site was also very helpful.
It was a vacation I am excited to take. I have been to Hawaii once before but would like to go again!
It was a vacation I am excited to take
I was helped so quickly... im very satisfied so far with the company... im excited to book more trips in the future
I worked with a customer service agent to learn how to use the site and it went very well. Very iterative and a quick process.
Incentive from a business to business transaction
Nashville seems to be a great city to visit. I am also interested in visiting some of the museums and tourist attractions in the city.
Nashville seems to be a great city to visit. I am also interested in visiting some of the museums and tourist attractions in the city.
It's been easy so far. The only thing is the days I chose for vacation are already book so I have to choose different days.
This site is a scam! They will have you paying first then your dates will never be open! You will lose your money! Do not do it!
It was easy and quick. I'm so excited to go on my vacation! I can't believe how easy and quick the entire process was.
Very professional and I love it and im glad to be a part and I'm looking forward for a exciting time on my trip
DO NOT WASTE YOUR MONEY! I don't
Understand HOW this company has good reviews! Unless once you put your zipcode it determines the "perks" your actually given/ qualify for. I unfortunately I fell for the scam, because the "free trip" was gifted to me by a reputable travel agent. I was told that all I had to do was pay the taxes & fees to validate my free trip certificate to Cancun by paying $196.20 (taxes) for my room worth over $1200. I did as my husband's 50th bday was coming up and this would serve as a cost effective solution to show him a decent time during the uncertainty for many in this financial climate. After I paid I was sent an email and text stating on top of the money already paid that I had only 72hrs to pay ANOTHER $200 for resort fees...THEN I would receive a call from their representative to speak about: amenities, upgrades and all inclusive add-ons...wait what I felt like I was being extorted!? I contacted them back and was told that there were no refunds...really?. I told them that I would stop payment via my banking institution and then review them on EVERY SINGLE SOCIAL MEDIA OUTLET I could find. I was then told that they would refund my money in 5-10 business days...when it only took 5-10 seconds for them to take it! This was something I tried to get done before Christmas to present to my spouse. Now Im out of a trip and almost $200 right before Christmas. PLEASE DO NOT DO IT!
I was ok until I got to the hotel I didn't know what premium and double and all the other side rooms mean
Today, we fulfill more vacations than all other incentive travel companies combined. Our partner companies trust us to provide their clients with a great complimentary hotel stay and excellent service. We make sure to only offer quality accommodations so that’s why all of our hotel options have a traveler rating of at least 4 out of 5 on TripAdvisor.
In over a decade, we’ve grown from a small office of 12 employees into a company of over 250 travel-loving teammates working across 4 countries. We are one of the globe’s top travel companies, working with leading hotel brands like Marriott, Hilton, Wyndham, Hyatt hotels and much more.
RedeemVacations.com
300 S. E 2nd Street,
Suite600,
Ft. Lauderdale, Florida 33301.
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- Ft.Lauderdale, Florida 3330, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your valuable feedback. We reached out to you directly to resolve your issue as 100% customer satisfaction is our goal. Please contact us at customersupport@redeemvacations.com so we can further assist you.
Redeem Vacations Management